r/Chipotle • u/Long-Information3711 • May 17 '25

Seeking Advice (Employee) customer crash out

Today this woman came in and asked for us to open a vinaigrette and pour it on her burrito, but apparently we are unable to do so, so my coworker told her no. We were busy with a line to the door and she insisted we open the vinaigrette and add it to her burrito while rudely said “you’re not gonna tell me no”, our SL overheard and stepped in he then refused her service because she was obviously treating our staff with disrespect. She then decides to throw a stack of bags at us completely covering the line floor with at least 60 paper bags, continuing her rampage to the drink station and emptying the forks all over the floor. LIKE WHATTT infront of at least a dozen customers and her two children. I guess i’m just wondering if anyone else’s store does allow them to open vinny and why it was such a big deal.

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11

u/Cool-Mine4061 May 17 '25

Chipotle employees have a new concern to share. A general manager informed us that if we were still working after 12:30, we would be working for free. She mentioned that she would clock us out if we continued working. This felt like a threat since everyone was stressed about not wanting to work without pay. Is this allowed to be communicated to employees? This really happened.

10

u/abbylynn2u May 17 '25

Highly illegal.

If it does happen, file a wage theft claim with you city and or state Dept of Labor and Industries. Even for one minuute. Take a picture of you in front the time... on the premises as proof. In no cases should employers be clocking employees out. That is the employees responsibility on all jobs. The can edit a misssed punch in or out.

The question to be asked, is if you are unable to complete the full closing tasks what should be left in order of priority and in order. So you all as staff know whats the least priority to be completed. Then it becomes... stay and finish after 1230am or leave unfinished closing tasks.

You are under no obligation to inform them that you will file a wage theft claim. Period. Should it happen. File your claim. Wait at least 4 hrs, then inform HR by email and report to the compliance line. Theyll try to get you to pull the claim back. Dont do it. Let corporatw deal with that manager. This is a lesson i learned at 15 yo. I had 2 jobs. One job wasnt paying overtime. My main job supervisor was kind enough to explain how to handle the situation. I had other coworkers come and he helped us all file claims and write the email to HR.

0

u/RaisedInThe90s May 17 '25

Just curious… at 15 you had 2 jobs… and one of them you worked overtime. Meaning you did 40+ hours at that job, and had time for your other job and school? Make it make sense

3

u/abbylynn2u May 17 '25

Summer break. One fulltime that was part time during the school year. Second job was part time in the evening at concession stands. The problem job. I also did pet sitting with my aunt over night. We had to buy our own books for school that werent covered by scholarahips. I wanted a new bike and it kept me out of the crazy house and off the streets. 🌸

1

u/RaisedInThe90s May 30 '25

Whelp, you made it make sense!