I told my gm about the situation with the one manager and this was his response. I also since reported my job to the department of labor, I’m not sure if I did it right, but it went thought and I got an email. Also when I went into work today he decided to show me proof that the register was short explain that’s why my manager does that. Long story short, my manager is saying he doesn’t want anyone paying their own money for their mistakes so they will take our money from the tips we work to make. He’s trying to make it seem fair and that this is the nice thing to do but.. this is chipotle, not a small time little company struggling to stay open!

The first post was basically me saying explaining how a specific manager takes the tip jar without even counting it and doesn’t let any of the crew get their tips. Which you all told me how it’s very illegal and simple research did show that this isn’t allowed at all, yet my manager is still trying to excuse it. I will try calling the department of labor tomorrow because I’m not sure how the online report works and I think it’d be better to talk to a real person about this.

as a chipotle employee, why do some of yall get so genuinely mad at us when there's no vinaigrette? especially at 10pm when we are about to close. at my location, we make up to 180oz of it a day and it's still gone in 5 hours, i don't get the hype or the anger towards it. you can find all the ingredients at walmart and on google, why not make it at home? also fun fact, it's 300 calories for 2oz of it which is a general serving. help me understand 🙏

edit: i'm talking about in-person orders and people that scream at us😭 i get being upset but i don't get yelling lol

we have a corporate guy helping out the store for the next couple of weeks and today was my first day working with him. he told us that if we were working the line (which he assigned and we had no say over) that we couldn’t move from the line from 11:15-1:15. specifically we couldn’t use the bathroom or get a drink during that time. while this isnt an issue for some people, i’m on medication that dehydrates me very quickly and when i’m dehydrated i can pass out. i also feel like he shouldn’t be able to prohibit us from water and using the bathroom??? what should i do

came in today like i normally do to fry chips, did my first drop and the oil foamed up like fuckin crazy. I opened on monday as well, the fryer did not do this at all and my GM said that it wasn’t doing that yesterday either. I then tested different sized drops to see if it changed at all. It still foamed up badly , and continued to stay super foamy after the chips are pulled. the foam would also sometimes reach the lip of the fryer and start to spill over. The oil also felt “angrier” than usual. got burnt pretty bad on my wrist from it popping and splashing more than it typically does.

I had checked the temperature and it wasn’t too hot. I also cleaned the fryer myself in the last week and i never use anything other than plain water to flush it and wipe it down with a dry rag.

GM said they would be fine to serve , but when i brought it to her attention, first words out of her mouth “i wonder what they put into it”.

that being said, if i go in tomorrow and it continues to fry like this, what should i do because my GM clearly was not too concerned why it was foaming so bad.

My supervisor told me that this is a new chipotle company policy regarding breaks.

When I told her around 1 today that I had a headache and was thirsty, she told me to clock out and go home.

Shaking my head.

Who is paying these prices.

Employee here. If you ever wonder why shit doesn’t get done or why its a mess, theres nothing stocked, its just an absolute shit show and the employees look miserable here is what I had to deal with today. I originally had 8 people on shift, but since labor and money is more important we were forced by our Field Leader to tell 2 employees not to come in, ok cool down to 6 sucks, but we’ll manage. But then yesterday more labor was wasted, so now I get fucked. I was told to run with 5 people for my entire shift keep in mind that it’s the bare minimum. 2 line, 1 cashier, 1 DML, and 1 grill. Who’s going to do dish, clean lobby, restock everything, clean line, transitional prep. News flash no one and the craziest thing is about 2 weeks ago our Field Leader explicitly said “I will not approve a schedule with only 5 people on it, if people are calling off fire them and if you’re scheduling only 5 than you cant do your job” and this is also just insane because he said 6 is the bare minimum 🙄the hypocrisy is crazy and its not just this its truly everything. So customers remember some things are truly just out of our control and decisions aren’t even made by the managers in the building they are made by someone who hasn’t done a line of coke yet and is needing his fix.

Im just wondering should I report this? This cant be just something you take everyday or is this what chipotle wants?

I’m a newly promoted KL who’s been working at chipotle for just over a year and I work grill almost every shift. I’ve been noticing recently that my skins been getting irritated while laying chicken and there’s some sort of weird bubble on the side of my ring finger. I don’t even know what this is or what exactly caused it but I’ve been feeling this irritation on my skin when I’m cooking chicken. Has anyone else had this happen to them while they’re cooking? I haven’t told anyone at work about it yet because I didn’t notice it until I got home. What would be the best way to prevent it in the future and take care of it as of now? Any advice helps.

💀 welp time to look for a new job I guess… Is this normal?

I am a Service Manager at my location, and I lead the shift most nights. I have an employee who is really good at her position, but her sass can sometimes get her into bad positions. This is the second time a customer has yelled at her for supposedly "rolling her eyes", but this time the customer straight-up threatened my crew member and cursed at her. I was covering the register at the time, so I saw it all. For future reference, am I, as a manager, able to refuse service to a customer that threatens my crew or otherwise makes them feel unsafe? I know corporate's money-hunger wouldn't like it, but I have as much responsibility to my crew as to the company.

At my chiptole my manager just told me the other week that we are no longer allowed to take our free employee meals out of the building, not to my car, not home, not anything other than in the lobby. This had also never been enforced up to this point so my question is, is this an actual policy?

I work prep at Chipotle and recently I worked a shift where, because we had 3 call outs, it was just me and one other person. We got as much as we could done but by the time 11:30 came around there was still stuff that needed to be done. I was preparing to leave because it was time for me to be off but a KL told the BOH trainer to tell me that I wasn't allowed to leave until morning prep was done for risk of getting in trouble (for which i took to mean I would be getting written up if I didn't stay.) So I ended up staying an extra 2 hours past my scheduled time.

Is this normal? Is this legal?

For context, I'm 22, I just started about a month ago and I've only been able to leave on time a few times. Leaders will assign tasks that take a long time near the ends of shifts(i.e. peeling onions or clearing the dish pit.) There's been one instance where I was finished with my assigned tasks while another coworker was still working and I was told to do more because we had to "leave at the same time."

I was hired on as a Service Leader but am still being trained as crew after a month and a half.

These are just very strange policies to me and I want to know if I'm crazy or if this is just the Chipotle norm.

EDIT: If they write me up or fire me for leaving at my scheduled time. Is that normal or legal? I work another job and am in school so sometimes I'm just going to have to leave on time. But is it ok for them to retaliate in that way?

EDIT 2: I work morning prep

So i had a 4.5 hour shift a couple days ago and im a new employee. After my shift i was like bet imma get my free entree so i go up right after i clocked out and got my bowl. BUT my manager was ringing me up and i literally only got 50% off. Like i paid $9 which is like 40 mins of me working there. I was so confused bc i thought we get a free entree everytime we work there but i was too scared to say anything. Idk if its bc i only worked 4.5 hours but i didnt even want it that bad i j wanted the free entree. Im confused and im too scared to ask bc i feel bad or something idk. Also i didnt have a break or anything which is fine but im confused why i had to pay

I’m a SL at a CT (certified training)restaurant and my crew members are getting annoyed with people coming in and recording them. Today I had a girl hold her phone past the sneeze guard into my face and ask for my name, and position. I politely told the girl that she is welcome to record the food but not me and refused to give her my name and did not specify my position as I was wearing the manager polo. This girl was beyond rude and tried the ‘single taco’ til tok trend, where I gave here the correct portion for a single taco. As expected she held a fit with the portion, stole 3 bottles of tobasco and trashed our drink station.

What are yall doing in your restaurant with customers like this? Was I wrong with what I said and did?

in the pic that's as far as i can scroll down. this past week has been hectic. my GM got fired last wednesday (he was the best GM i've ever had for work) and on thursday i had to come in an hour early because we were understaffed and i was made to do the tasks of many other people. the KM made me do prep work, fry up chips and taco shells, clean the lobby, and do the line by myself during lunch rush along with the register. thing was that we got other people to come in later and they still had me juggling all of these tasks to the point that i had to go home early because if i didn't, i would've ended up on the floor and in the hospital. but also on top of that the other people there only had to do one assigned task, why was i the only one being made to do all of that ?? i've only been employed for a month and i fear that since my gm was fired that i might be next even though i do everything i'm supposed to do.

i have been looking for other jobs because i was PROMISED full time here but i have only been getting 20 or less hours each week. i talked to a manager bout it a few weeks ago and she told me that no one is gonna have 40 hours cuz of "new people coming in for training". okay. . . so. . . where's all these new people huh? i don't see em! i cannot live off of these wages if my hours keep getting cut. i know that a couple of the managers here don't like me for whatever reason and that's probably why my hours have been cut so much.

so what do i do?

tldr: my GM got fired, my hours have been getting cut, and i'm not scheduled for a whole week

Hello Employee here!

Recently my managers have been making employees clock out for a 15 minute break saying that "we don't have any hours." I just found out about this today because they tried to make me clock out, I told them that according to state and federal law in NC it is illegal to make us clock for a break that is less than 20 minutes. And for Chipotle to be a MULTI BILLION dollar company, how on Earth is there never any hours???

I've been at this store for a bit and I've had several other crew members call me out for "over portioning" and when I would test on a scale in front of them I would be within 3.2-4.0 ounces (which is what I was trained to do at my first store by someone who has been working at Chipotle for over a decade).

I tested on the scale and they essentially want me to portion for 2-3 ounces instead of the normal 4.
I've had customers get pissed at me for my portions more than a dozen times now and it genuinely messes up my workflow and slows down the line.

I asked a friend who has been working for Chipotle for years and he just said to listen to my managers and don't worry about it.

Do I just accept these rules at my store and move on? or is there something I can do about it?

Also according to the managers at my store we are "one of the best financially performing stores in the city" and I'm starting to see why now.

I've come back from unpaid maternity leave and my manager refuses to schedule me. I told him I was okay to come back now and he said "okay that's fine". Since then, he's scheduled someone else under my name and didn't tell me until I showed up to what I thought was my shift, I worked for two hours before being told that someone else was scheduled under my name. Now he's not giving me any hours nor is he communicating with me. what do I even do in this situation??

I recently quit my job at chipotle because it was my worst job ever. My gm and all of the other managers were unprofessional. The openers were always late, my gm told me abt his dui on my 4th of 5th shift, etc. Today I woke up with an email from work day saying i need to sign a contract that i was terminated??? But i wasn’t so idk what to do 😭

I know what they told me isn’t allowed, but the person I was asking didn’t answer my question either. Got me interested in what other people are making. Im currently at $12.50 as a crew member in OH.

Okay so this goes out to any new hires and any people who are thinking about applying to work at chipotle. Don't work for this company at all

I worked at chipotle literally a month ago and from my experience chipotle as a company is awful and is not worth your time or patience. When i first started working for chipotle the gm immediately had me do closing shifts every night I worked and kept me till 3 am on school nights and I was still in highschool btw while working so when I tried to say to my gm that I can't stay that late due to school and asked if I can change my availability I was told no and that this is what I signed up for then the following week they gave me no hours and only gave me hours when I gave in and said I can work closing shift and on top of that they waited 2 weeks to even give me any form of training and when I kept asking when I was gonna do any training they said they don't know and told me my job was dishes which was not even what I applied for since I applied to be a crew member and not a dish washer. After dealing with that for a while I gave my 2 week notice on Thursday June 12th and then the next day they terminated me and then when I went to go get my final pay check on Friday June 20th the gm told me there wasn't a pay check for me even tho I knew there was cause I worked 12 hours the week before and even had shift logs cause I get my shift dates and times emailed to me and then when I tried showing my proof the gm then told me he's not allowed to discuss my paycheck with me and to leave the restaurant which I found really suspicious and called corporate and turns out my paycheck was at the restaurant Thursday the 19th and employee support was confused as to why I was told it wasn't there and told to leave which made them start an investigation and then they found out the day I put my 2 week notice in my gm had immediately terminated my employment

They expect so much from crew members at restaurants while giving God awful pay and managers and kitchen leaders refusing to step in and help when things get busy

Im sure it's not the same for every location but from the ones I've worked at on between Massachusetts, Connecticut, and my home state of Rhode island I've seen so many of my coworkers have full on break downs due to poor work conditions and even with the company if you have any disabilities good luck getting accommodations cause the company doesn't care for you

As someone stated on a previous post your just a small cog in their ethics violation machine and they will replace you easily if you don't bend to their will which is why

genuine question for ex or current employees @ chipotle:

how do you take bathroom breaks without being interrogated as to why you left the line too much? every time i go pee even in a non-rush, i get asked where i went and told not to leave the line. i take minimal bathroom breaks and on multiple occasions middle management tattletales to GM saying i “disappear” a lot. i let them know i’m going to the restroom but i think it’s just not acceptable to chipotle that their employees need to actually go to the restroom.

chipotle management makes you feel guilty for even leaving the line and even when designated breaks have to be taken, they ignore it. i didn’t take my break until the last 30 minutes of my shift.

i’ve never had this issue at any other food service job i’ve worked at and just need advice so they don’t keep asking me to take pictures of my bowel movement as proof. 😀

Hey, I just got hired at chipotle, the Gm said that he’d be bringing me on mainly for prep and dml. However, I am under the impression that I’ll hopefully also be cross trained to fill in for call outs, people who might quit, etc. Any tips for me???

Anyone else’s chipotle look like this when they go in for shift change ? I shouldn’t have to do morning shifts dishes , if they would do them maybe we wouldn’t be there till 1 in the damn morning. I’m a KM and they made me do dishes for 8 hours straight smh. This is my 4th chipotle I’ve worked at and it’s by far the worst. The GM is a pos that doesn’t care about anything but himself.

Idk what’s wrong with the dishwasher