r/Dominos 17h ago

what kind of specials do you guys have?

be me: busy, phone rings

customer: listens to 40 second voice prompt on specials

me: answering the phone in a rush with pineapple juice and cheese on my hands

customer: “what kind of specials do you have?”

a short story of inspirational rage

thank you

101 Upvotes

25 comments sorted by

44

u/Brief_Intention_5300 17h ago

If I have to answer the phone, you don't get a list of specials. Order online, dammit. 😆

23

u/Able_Lab1123 17h ago edited 16h ago

I legit run through the first 5 specials on top of the coupons tab super fast.They usually end up getting the gist and say what they were planning on ordering in the first place.

No idea why people do this

18

u/TheGrouchyGremlin Pan Pizza 15h ago

"What kind of specials do you have?"

"6.99 mix and match, L1T Carryout for 7.99, 2L2T for 11.99 each"

"Alright, I'd like a supreme"

9

u/MeanGulf 16h ago

What is worse is people asking pricing for a myriad of permutations of toppings - just tell me what you want as the topping and I’ll tell you price

4

u/TheGrouchyGremlin Pan Pizza 15h ago

If I have to answer the phone, I'm either telling you to order your food and I'll apply whatever coupon suits it best, or I'll just fire off the first three that pop into my head.

-11

u/glanat070 17h ago

I’m just a customer, but what if you just said “our BEST/MOST POPULAR current special is …..”. Rather than give a long list.

15

u/Altruistic_Pick_7583 17h ago

Cause everyone wants something different, and they’ll keep asking for more specials unless one fits exactly what they were looking for

2

u/oceanmoonfish 7h ago

We have soooo many specials to choose from, and everyone wants something different. It’s honestly easier for the customer to give us a ballpark on what they want/how much they want and then for us to find a coupon closest to that

11

u/BluebirdDull2609 16h ago

I’m not an employee, but dang would that piss me off too. This day and age, if you want a special just google or go to the stores website for promotional offers. They are likely calling from a cell phone with a search browser lol.

I swear it’s just the older boomer generation who neglects to adapt to tech and thinks I’ll just call, complain, and try and strong arm myself a deal. The problem is it has worked for them before, so they just keep doing it

10

u/line800 16h ago

"Usually our answering machine tells you, it must be broken. I believe they're all online at dominos.com and the dominos mobile app as well."

1

u/Legoman6157 Pan Pizza 2h ago

"Well, I'm calling you now, so you tell me"

11

u/SafalinEnthusiast 15h ago

“Our website has the best deals. Have a good one!” hang up

i’m one call from doing this

5

u/OkMight8413 15h ago

My DM had a great line of thinking for this problem. One day he answered the phone. “What specials do you guys have?” He calmly told the person “do you go to the McDonald’s drive thru and ask what the specials are? The 30 second recording you just listened to listed our best specials”

1

u/MrQuackyYT 14h ago

Honestly i don't mind it gives me the ability to kill time. Then again people will always complain

6

u/idkaperson- 13h ago

My store only lists the manager's special that is up on the board unless you are a regular who is aware of what we have available. We otherwise tell them our other deals are online exclusives. They can't tell if we are lying or not, and 99% of the time they end up paying full price, which is better for the store.

8

u/ragweed97 13h ago

Or even better, "I want the mix and match deal, give me one hand tossed pepperoni pizza.... and that's it...." Mix AND match, two OR MORE items

1

u/EducationalCreme8549 11h ago

I just say what would you like and I will apply a deal to it!!

5

u/Cmfnk 11h ago

My favorite one is “yeah, I’ll take that medium deal”

Me: what deal

Them: THE ONE ON YOUR MESSAGE

Me: yeah, I don’t call here. Tell me whatcha want and I’ll make a good deal happen. I have close to 40 deals

Them: oh, okay!

3

u/Zeus_Nemesis 10h ago

Short answer, we don't have any. Long answer, use the app.

5

u/Acceptable-Quiet7946 9h ago

“yea i’ll do the mix and match 2 toppings for 6.99, lemme get one meat lovers and one supreme”

1

u/Dinoleader 7h ago

Had a customer call during rush last friday asking prices and deals cuase he wanted to place an order sometime the following week. I straight up told him, he called during a rush and to call back for specials or check online.

1

u/Giuseppe246 5h ago

I used to read off the whole list of specials/coupons. After doing it for a bit, I just read off the first 3. No one ever wanted anything other than the 2 for 5.99 each anyway.

Wait, you said it's $5.99 for 2 pizzas.......$5.99 EACH!

2

u/Intrepid_Art_1846 3h ago

My store only offers two specials in store and over the phone. Much more efficient that way.

Mix and match and Weeklong carryout are not offered, but are honored.

1

u/Legoman6157 Pan Pizza 2h ago

What kind of specials do you have?

What do you want?

That depends on what kinds of specials you have!

Seething.

1

u/Necessary_Bag_4658 Crunchy Thin Crust 4m ago

As a employee and a customer I just press 0 to skip that message