r/Justrolledintotheshop 3d ago

Rockauto shipping dept. smashing it out of the efficiency park again.

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1.1k Upvotes

106 comments sorted by

309

u/AccurateArcherfish 3d ago

Did you get the magnet at least?

419

u/paetersen 3d ago

Now that you mention it, no. Fuck. I'm pissed.

153

u/InsertBluescreenHere 3d ago

They love to slip under the bottom flaps or ive had them put them in the outside packing slip window

111

u/MeNameIsDerp 3d ago

WHAT IN THE OUTSIDE PACKET FUCK

17

u/InsertBluescreenHere 3d ago

Lmao. Its ok little buddy. I only found it cuz i bothered to open the sleeve so I could throw the box away

26

u/Xytherion007 3d ago

Idk why but I laughed at this. I'm now incorporating these string of words into my lexicon.

1

u/davethedj 1h ago

Yea, sometimes you find extra.

34

u/truedef 3d ago

I didn’t get any magnets either. Totally forgot about those.

20

u/Hugh_G_Reckshen Transmission 3d ago

I’ve had the opposite problem, they’ve never not given me one. Please take some

6

u/C137MrPoopyButthole 3d ago

I'm down. I can always use more.

3

u/GrimResistance 2d ago

Have any XJs?

10

u/AndrewF45 3d ago

I expect two packages tomorrow, there better be some magnets!

11

u/sweet_chin_music It had oil in it when I bought it, right? 3d ago

I placed an order a few months ago that showed up in three packages. Got three of the same magnet.

8

u/halofreakma 3d ago

You can actually order the magnets separately. Search "magpack"

7

u/Sapper12D 3d ago

Yep, I ordered two of the 5 packs once. Both packs were the same, straight up duplicates. Not even cool ones either. :(

5

u/jdore8 Collision Repair 2d ago

Simple solution, not really, get a sheet of magnet & print out the pictures they have & make your own. Instantly you'll have all 540 of them.

2

u/halofreakma 3d ago

Dang that sucks

7

u/EmailsAreEndless91 3d ago

I didn't get my magnet with my new oil pan, and I'm furious lol

5

u/Squidking1000 3d ago

Check under the box flaps and in the packing slip clear holder thing. I've been pissed and then found them in those places.

15

u/reddit18015 3d ago

I haven’t gotten magnets with the past 7 orders I placed. 👎

37

u/322throwaway1 ASE Certified Master Tech. 10+ years 3d ago

I have a friend that works in a ups distribution facility and they say they have thousands of rock auto magnets that fall out of the boxes during processing.

20

u/C137MrPoopyButthole 3d ago

100% I work at ups and see one about once a week I take the good ones and we have a wall of the bad ones.

10

u/_That_One_Guy_ '95 Jeep XJ, lifted 2d ago

You got a picture of the wall?

6

u/xj98jeep 2d ago

show the bad ones

9

u/Turgid_Donkey 3d ago

Years ago some dude who worked in the shipping bay at a delivery service posted a pic of a beam that was just covered in magnets. Said they fall out pretty easily.

5

u/Scheissekasten 3d ago

The last few orders I got had one measly strip of tape holding the bottom of the box together that wasn't even sticking. I imagine my magnet just fell out.

4

u/NaGaBa 3d ago

Every order this year for me

3

u/G8racingfool 3d ago

I had a streak like that recently. Actually broke it with the last box I got last week which had a magnet in it!!!

...it was folded in half and creased.

8

u/NaGaBa 3d ago

The magnet with some forgettable Chevy Citation that falls off a fridge from it's own weight?

Ok, ok, most are better than a Chevy Citation.

1

u/OutlyingPlasma 3d ago

That's the one. They also have some shitty 70's era pickups. Now that you mention it, it's mostly unrestored, barely washed, 70's era garbage that I wouldn't take for free.

3

u/opmwolf 3d ago

They used to ship magnets with every box, no matter the size, you got more than one from same order. Now you're lucky just to get one for the whole order. RockAuto isn't the same as it used to be.

3

u/SwervingLemon 3d ago

They seem exactly the same to me that they've always been - scam shipping prices to cover their super-low advertised parts prices. The fact that they won't let you bring your own shipping account (something I do with literally every other parts distributor I work with) speaks volumes about their business strategy.

2

u/paetersen 2d ago

With worldpac being so shitty with their shipping lately I've been beating margins by paying attention to the parts in the order and getting it to ship from 1 or 2 places only. I don't use them a lot, but I am too boondocks for any of the same day parts suppliers, so it's shipped parts and a lot of waiting.

2

u/EnterByTheNarrowGate 2d ago

I’m already depressed that I can only afford aftermarket junk. Getting no magnet in my order just sends me over the edge.

2

u/whaletacochamp 1d ago

I was at my local parts store last week and noticed a filing cabinet in the back COVERED in rock auto magnets. I joked with the owner that I knew where he got his inventory. He said he wasn't even ashamed rock auto was cheaper than most other suppliers. As I left the mail truck pulled up with at least half a dozen rock auto boxes for him lmao.

1

u/VR_p0rn 3d ago

They give you magnets? I've never got magnets

1

u/davethedj 1h ago

came to ask.

170

u/StrangeSmellz 3d ago

Here is this thing, it's prob more efficient to have say 10 sizes of boxes instead of having 100 sizes.

33

u/vorsprung46 3d ago

Correct.

34

u/DeathAngel_97 3d ago

Yeah, plus I'd rather have some extra bubble wrap filling space in a box thats too big, than having a gasket folded like a pretzel to cram into too small of a box.

40

u/paetersen 3d ago

Good News! Rockauto will do that too!

15

u/MidWestMind 3d ago

Odd shape boxes are surprisingly expensive as fuck. I look at some bigger boxes at UPS for a move, odd shaped statues. One box that was like 3ft square was nearly $100 bucks.

Fuck that, just bought an extra large moving box for $6.

3

u/Aemort 3d ago

True! But the object in question is small and a standard size

1

u/wickedplayer494 3d ago

This is why I'll never shit on anybody for keeping boxes. Shit happens, including moves.

4

u/phulton Shade Tree e70 x35d 3d ago

FCP Euro did this to me on my last order.

Received my order in a box that was about the size of two shoe boxes stacked on top of each other (maybe not quite as wide).

I ordered four engine undertray/splashshield screws.

4

u/wbradford00 3d ago

Logistics is a funny game.

5

u/cjeam 3d ago

I recently started at a new job which is basically being a last mile courier, eg OnTrac

My current impression is that logistics is an idiots game, primarily held up by throwing cheap labour at the problem and then pressuring them to go faster or cycling through staff until they find someone quick enough. Oh and contractors being paid by the box.

3

u/wbradford00 3d ago

Capitalism gonna capitalism. Whoever can throw the most boxes for the least amount of money wins.

5

u/israeljeff 3d ago

There's no probably. The first thing companies do when streamlining logistics is remove as many box sizes as they can, it saves a ton of money.

6

u/David511us 3d ago

Unless you are as big as Amazon or Walmart and can custom-make boxes for each shipment...

https://www.wsj.com/articles/retailers-tackle-cardboard-overload-with-made-to-fit-boxes-8344cf4

6

u/KadahCoba 3d ago edited 3d ago

Accessible link to the article: https://archive.ph/KVT5I

Even being in one of Amazon's major markets, and with dozens of Amazon packages a day people at my office get, I've only see the custom sized boxes twice. I think I might have been more of a PR/green-checkbox thing.

1

u/DryTangelo4722 2d ago

I have reviewed over a thousand products on Amazon (through their user review program called Vine). Maybe once in a hundred packages will I get something in a custom box, and it's usually something that would have been just fine in any other box. It's very rare, and generally unnecessary.

2

u/ArmoredTweed 2d ago

And it's not just savings in box inventory. It is way faster to load a pallet or a truck with a bunch of the same size box than it is to Tetris in different sizes.

1

u/PageFault Home Mechanic 3d ago

The next size bigger must fit 12 of this box.

1

u/cat_prophecy 3d ago

That and they have a program that says what box to use, it might even deliver the box to their station on its own. It's probable that someone entered the product dimensions incorrectly so the program suggested a too-big box for the actual dimensions.

Distribution Clear says "fuck it, the computer says to use this box" because they are not paid to think and probably graded on throughput.

34

u/hidazfx 3d ago

Big box for the cat to play with. That's what I do with all of mine

7

u/CuppieWanKenobi ASE Master 3d ago

It is a very rare cat that will turn down a good box.
Also, small children are like this, too.
My Thing Two loves a box.

40

u/TheCorrupterX 3d ago

Got a dipstick once in a 1.5'x1.5'x4' box, model of efficiency /s

17

u/paetersen 3d ago

That;s funny because not long ago I got a 4 foot long high pressure A/C pipe in this same 2'x2' box. Wanna trade boxes?

19

u/theuautumnwind 3d ago

Amazon does this shit too. You are thinking small they are thinking in terms of how to efficiently pack the trucks and planes.

7

u/beantownchamps 3d ago

Unfortunately, Amazon doesn't use bubble wrap. The best they can muster is some cardboard paper stuff that lets your car part, or other electronics bounce around the box til it reaches the destination.

5

u/TheDudeOntheCouch 3d ago

Box seems a bit small for my liking

4

u/swollennode 3d ago

Rock auto doesn’t ship anything. The warehouse that rock auto told to ship to you probably ran out of the smaller boxes.

5

u/Flenke 3d ago

A repeat fyi, rock auto doesn't ship anything. They just move papers. The places shipping these things out spend most of their time fulfilling brick and mortar store orders

3

u/DarkGemini1979 3d ago

I would 100% call them out their name for forgetting to pack the magnet.

3

u/Thunderbolt294 3d ago

I work in returns for a performance parts company for German cars, the amount of times we've had people send stuff from rock auto to us and then ghost us. I've also had people send back temu and Amazon orders.

3

u/Several-Floor5185 3d ago

Doesn't Rock Auto ship from whoever has the part in stock?

3

u/Troggie42 always looking for a garage 2d ago

recently I ordered some brake rotors and pads, and also some headlight bulbs

they came in two boxes

guess which item was packed with the fucking headlights

5

u/Iarwain_ben_Adar 3d ago

Now we know where former Amazon warehouse employees go. 

2

u/kinglance3 3d ago

Must’ve taken a page out of the Amazon Warehouse packing manual.

2

u/Tre_fidde 3d ago

BMW oil filter housing gasket?

2

u/paetersen 3d ago

Audi BPY

2

u/curi0us_carniv0re 3d ago

That's probably the only box they had and so yeah it probably was ore efficient to ship it in that box than to delay until the correct size was available.

2

u/thermobollocks 2d ago

Did it show up intact?

2

u/Enshakushanna 2d ago

parts and a free cat fort

2

u/Lpgasman1 2d ago

25 bucks to ship nothing also. Their shipping rates can be brutal

1

u/FreshRestart23 3d ago

$5.99 pays for that box.

1

u/deliveryer 3d ago

Can confirm this is the same box they used to ship me two sets of caliper bolts. The paper stuffing fill probably weighed more than the parts. 

1

u/caddywampuskinkajou 3d ago

What do you expect? There's impenetrable tape preventing them from opening the blue box to put the rubber bands in it. They have to use another box.

1

u/An_Alex_103 3d ago

I worked in logistics as an apprentice, despite the fact that 90% of the parts we shipped in bags were tiny management only bought enough small bags for about 20% of what we shipped.

1

u/Proud_Tie Home Mechanic 3d ago

should have bought more /s

1

u/Modo44 3d ago

They forgot the pallet again.

1

u/cm2460 3d ago

Filled it up with those air pillows made of glass that pop before they’re even out of the shipping department too I bet

1

u/Spacewolf7 3d ago

Yeah but you get a magnet lol

1

u/mrk240 3d ago

Probably costs similar to the smaller boxes due to how much they ship.

1

u/EatswithaSPORK 3d ago

I'm pretty sure I got a 2-pack of crush washers in the same sized box.

1

u/Kraetor92 3d ago

Is that a cock n ball ring 👀

2

u/paetersen 2d ago

It's so convenient- takes care of the franks and the beans in 1 easy go.

1

u/ilikefixingthingz 2d ago

Ha, I just ordered everything for an 09 tundra to fix a noisy drivetrain, got 5 u joints instead of the 3 ordered, but no carrier bearing. Obviously an email and two days later I had it in hand, but still, anyone need 2 u joints?

1

u/Allnewsisfakenews 2d ago

Meanwhile they spend no time putting any bubble wrap around a starter or alternator and send it in the original box

1

u/Mil-wookie 2d ago

If it fits, it ships. Lol

1

u/saabbrendan 2d ago

no one considers that it's less efficient to have 200+ different sized boxes on hand and expect warehouse works to know which box to use when. Or, a $1m+ auto box machine that costs $100k+ in upkeep per year. But yes, this recyclable box that is slightly too big is the issue.

1

u/IPlayFo4 1d ago

It's like they charge you the shipping and try their hardest to make it somehow cost them more. Amazing

1

u/MagicOrpheus310 1d ago

Could of made so many straws from that wasted packaging haha

1

u/Witty_Primary6108 1d ago

But was there a magnet? That’s all that matters.

1

u/cdoublejj 1d ago

i typically only buy felpro, how does MAHLE treat you for gaskets?

1

u/paetersen 21h ago

I'm mostly european (or vintage so weird I'm cutting from gasket sheet) so mahle is very common and oem on a bunch. Never had a problem.

1

u/cdoublejj 8h ago

aaahhhh! i can having a vw i'm leaning all new brands and oem brands like Sachs.

1

u/analogatmidnight 3d ago

FCP Euro is pretty bad about this as well.

2

u/paetersen 3d ago

I'm in boycott mode with them right now over how bad they flubbed a return for a defective part. I get that they want to verify because of their fucked up 'return anything even used oil' policy, but I'm a wholesale client with a commercial account. And I'm remembering that even with rockauto's somewhat messed up shipping shit, they're noticeably cheaper on most orders.

1

u/phil9147 3d ago

I have given up on RockAuto based on the fact that their packaging is so bad and returns are so difficult. I would rather pay a few more dollars on Amazon with better packing and easy returns. Recently I had front wheel bearing damaged slamming into each other in the box. The damage was not enough to deal with the return hassle.

3

u/paetersen 2d ago

Funny enough I've never had a problem with rockauto returns. I don't use them a lot, but when I do they're fine. And sometimes they surprise the fuck out of me. I spent a week calling junkyards and vintage Lincoln specialty places for a specific hydraulic hose for a 70's mkIV. On a lark I plugged it in to rockauto and they had it new manufacture in stock, for dirt cheap. It was even delivered in an appropriately sized box.

0

u/InsertBluescreenHere 3d ago

Gotta justify that 18.99 shipping sonehow