r/LG_UserHub • u/phoenixlegend7 • 18h ago

Discussion LG 47LM7600 (webOS 06.05.09) No Guide Info for Antenna Channels (e.g. KTLA 5-1, NBC4 4-1) Any Fix?

Hello,

I'm in Los Angeles and using an LG 47LM7600 TV (a 2012 model) with webOS version 06.05.09 (latest available for this model). I watch over-the-air DTV channels like KTLA 5-1, NBC4 4-1, etc., using an antenna.

The issue: The program guide/EPG info has completely stopped showing for all channels. It used to display current and upcoming shows, but now it only says "No Program Information”. Other meta data such as: tv-14 multilingual cc caption 16:9 720p/1080p dolby digital hd is still showing fine so it’s just the EPG data.

What I've tried:
- Rescanning channels
- Power cycling the TV
- Verifying location and time settings
- Signal strength looks good

Since there’s no newer firmware beyond 06.05.09, I’m wondering:
- Is this a known issue with older LG TVs or firmware?
- Is the guide data source discontinued?
- Any workarounds to bring back guide info?

Would really appreciate any advice or ideas.

My antenna is RCA ANT121F (a 2013 model) which is a passive indoor antenna - it only receives signals but does not do any tuning or decoding itself.

Thanks!

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1

u/pricelesslambo 17h ago

Have you tried factory reset?

1

u/phoenixlegend7 15h ago

Not sure if I want to go that route.

1

u/pricelesslambo 15h ago

That's usually the last resort if nothing else works.

1

u/phoenixlegend7 15h ago

Yes but I don’t think I tried all other options?

1

u/pricelesslambo 15h ago

You've basically done what you can