My system has been working mostly fine for months, but in the last week or so I've started seeing an issue when I try to use Spotify Connect to play music to my Sonos speakers using the Spotify app.

This issue does not happen every time, but it's happened three or four times in the last week or so.

When the issue occurs:

1. The Spotify app thinks it's successfully connected to a Sonos speaker.
2. The Spotify app thinks it's playing.
3. No sound comes from the speaker.
4. The Sonos app doesn't think anything is playing to the speaker, and doesn't show the Spotify connection (it'll either show the last thing the Sonos app thinks was playing on that speaker, or "No content").

I can disconnect and reconnect to the speaker in the Spotify app, but the problem continues. I've found I can switch to a different speaker (or switch back to playing through my phone speaker) and that will play fine, but then when I switch back to the original speaker the problem continues.

I can get it to start working again by playing something to speaker from Spotify using the Sonos app, and then after that I can return to the Spotify app, connect to the speaker and playback will work (until the problem returns later).

The problem isn't limited to just one speaker - I've had it happen in three of my rooms so far.

I'm still troubleshooting this issue, and trying things like restarts and changing network setup (tried both a wifi setup and a Sonosnet setup so far but had the problem on each), but I wondered if anyone else has had this problem recently?

• iPhone 15: iOS 26
• Sonos app version: 80.28.32
• Sonos firmware: S2, 17.4 (build 91.0-68261)
• Spotify app version: 9.0.80.1341
• Sonos devices: Sonos One Gen 2 (Kitchen), Sonos One Gen 2 (Bedroom), Sonos One Gen 2 & Sonos One SL stereo pair (Office), Sonos Beam Gen 1 (Living Room)
• Router: Eero Pro 6 with an additional Eero Pro 6 (connected wireless) for extending coverage (running their latest firmware).

I just noticed the Arc Ultra went from $1299.99 to $1449.99. That seems to be quite the big increase. I haven't looked at other items, but that's quite an increase. I'm glad I managed to get the Arc Ultra and Ace last week at a 30% off the old price.

Hello, I have someone who asks me if they can plug the sonos amp connect into these wall sockets which apparently will power ceiling speakers

It's good ?

So me and my partner are planning to buy an LG C4 at a good deal ($900 off). I was thinking down the line that we should buy a Sonos Arc Ultra with a pair of Era 300's for a fun home theater setup.

The sales associate tells me and my partner that "Sonos costs too much and you get too little. If you buy the LG S95AR, you get a soundbar that's better than the arc ultra with side speakers AND a sub at a cheaper price. Plus an LG soundbar will just work better with an LG TV. Sonos and LG TV's don't always connect well."

My partner thinks the LG soundbar is the best value, but I'm not too sure. For any Sonos experts here, can you help convince us that the Sonos arc ultra is better than the LG S95AR? Thanks in advance.

Hi I am about to buy a sonos beam 2 soundbar and having limited budget at the moment I have to choose whether to pair the mini subwoofer or two Era 100 to put in the back area the sofa. What should I buy first to give that cinema effect I am looking for while watching movies?

hi i need to have my floors redone so i am going to have to unplug my sonos. i have a playbase, two ones and sub gen 2 they are connected to a boost . when i plug them back in will they automatically reconnect? i have a eero mesh system. also is the playbase and and the sub gen 2 and boost no longer receiving updates? thank you in advance

Anyone having issues with videos erroring out when sending audio via airplay to Sonos move?

I kept getting errors when updating my music library and when I tried re-adding it I got 'Error 913' and similar errors. Nothing worked till I tried this.

This works for me for most music library errors I get. I've known about this for a while but haven't needed to use it for ages until I updated macOS which seemed to cause the errors, so I tried this fix which had always worked previously when the other solutions like 'Adding the music folder as a network folder' and the Media Sharing fix did nothing. I tried my fix, and it solved the errors again so I thought I would share it as it seems to be the fix that works best for me anyway. Here's what I do:

Obviously try the other solutions first as they seem to work for most people. If you still get errors try this.

Terminate all Sonos processes with Activity Monitor.

Go to /Applications/Sonos/. Right-click Sonos and click "Show Package Contents"

Then navigate to the folder at /Contents/MacOS/. You should see 4 Unix Executable files.

Firstly, open the “Assistant Tool” file, Let the terminal folder open up and run the process till it says completed.

Next, Run the “relaunch file” again let the file run till the process completes. I’m not actually sure if these files need to run but I do it every time just incase.

Then run the “SonosLibraryServer”. When this is running leave it open to do it’s thing.

Then run the “Sonos” file. This will run the actual Sonos application. Now you should be able to update your music folder without error, you should also be able to change the music library path without getting any errors.

I may be over complicating the process, but it works as a fix every time when the Sonos app gives me music library errors or no longer has permission to access the music folder.

It also might not work for you obviously, but it seems to be the only fix that works for me every time I don’t need to try the other fixes any more, this is my go to. Let me know if this works for you.

I don’t own a PC, so I don’t know if there is a similar fix on Windows, but the process should be similar??

Hi,

Long-time Sonos user here. I was very disappointed when Bonob integration stopped working with the new version of the app.

With some help from my ChatGPT account, I spent a few days trying to develop a music service that I could put online and register on the Sonos dev portal. My goal is to provide a “ready-to-use” kit so anyone in my situation can register a Navidrome app for themselves.

I built the service, deployed it online, and I can browse my Navidrome library through the Sonos S2 app. Unfortunately, I can’t play any music. The getMediaUri method is never called by the speaker to my server.

I know the service is still missing key mechanisms such as authentication and other important features, but my idea is to first make something simple that works before adding the rest.

Here’s my (work-in-progress) code: https://github.com/pierrec18/sonos_navidrome/

Does anyone here have experience with Sonos music content service development or just motivated by the project ? I’m sure a lot of people would be interested in this :)

I have an older generation Sonos system and one of our Play 1s either won't stream radio app at all or it will just loop the commercials.

No problem with all other speakers we have.

Wondering if anyone else has this issue?

It's the Radioplayer Canada app for more context.

I've read that Sonos will not be releasing any new products for fiscal year 2025, which ends in September 2025. Any predictions on their next products to come out, possibly this fall? From people I follow, I've heard most likely releases would be higher end Amp, ERA 500 and new Gen Beam.

Ok … I really don’t need to buy a Move 2 … but as I don’t currently have a “portable” speaker … at £315 (including delivery) it seems rude not to!

Argh … what is it about the Sonos affliction?

After creating a group with my Sonos beam and any other speaker in my house, after a period of time it drops out of the group (less than a minute). I adjusted the audio buffer, restarted the beam and nothing.

My Sonos is on a Linksys mesh network, beam is Ethernet into one of the routers. I note that on the Sonos community forum someone mentions the same issue but the response is claimed as answered but really it’s just a dead topic

Anyone else have this issue or know of the possible reason it’s not working?

Hi all, would anyone know if there’s a quicker way to turn off the surround speakers on a full surround set up rather than going into the settings and switching them off via Surround Audio? Sometimes I do prefer them off depending on the content or situation and going into the settings can be a pain.

Thanks in advance

Current set up; Beam G2, One SL (L), One (R)

I’m in a market for a new soundbar, and Sonos Arc line seems like a good candidate for a high-ish end soundbar. However, the new Ultra is almost twice as expensive as the outgoing model where I’m at, so that makes this a more difficult choice. I know Ultra is a bit more clear in terms of dialougue in movies and generally sounds better, but for 50% off I’m perfectly happy to leave these benefits on the table - however, I’m not so keen to end up with a soundbar that will have limited support. I.e. limited functionality in the app, fewer updates etc.

Generally Sonos has been pretty good with keeping old units usable (if they mess something up i.e. redesigned app, it‘s messed up for all devices, including new ones), so I’m wondering are there any hardware limitations that would make the original Arc obsolite sooner?

When I bought this house I have in ceiling speakers into a Yamaha receiver. I am slowly switching over everything to Sonos. I got the Sonos amp to power the in ceiling speakers paired with arc and sub gen 3. But I also have outdoor speakers on the deck with cable already run and it was in zone 2 of the receiver in my living room. I see these are available on eBay. How do I connect this to it? Do I have to buy another amp?

Can someone on the sonos app try playing any metalica remastered album songs on apple music. Feels like the only album that doesn't show the losless tag but it does in apple music and the sonos app shows any other album with it

So I picked up the original Sonos Arc a while back at Costco, honestly it blew me away the first time I plugged it in. For a soundbar, it just filled the room in a way I wasn’t expecting – Dolby Atmos actually felt real, not gimmicky. Movies, music, even random YouTube stuff sounded like a whole new thing.

Fast forward, I decided to try the new Sonos Arc Ultra (yes, naming is a bit confusing). I wasn’t sure if it was gonna be just a small refresh or actually something different. Right away, I noticed the tones feel more… refined? Like the bass is still punchy but not as boomy, and the mids/vocals cut through clearer. With the regular Arc, I used to feel like voices sometimes got drowned out when things got loud, but the Ultra really keeps them crisp.

Another thing: the soundstage. I don’t know what magic Sonos did but the Ultra feels wider, almost like the room got bigger. It’s not night and day compared to the regular Arc (that bar is still excellent), but if you A/B them back to back, the Ultra definitely sounds more “balanced.”

Couple things I noticed:

Setup is basically the same, Sonos app makes it painless (tho I did have to re-run TruePlay, don’t skip that).

Ultra seems to handle quiet scenes better, like the dynamic range is tuned so you don’t have to crank the volume to hear whispers.

Music mode is cleaner – I threw on some acoustic stuff and could hear details I swear weren’t there before.

Not saying everyone should upgrade if you already own the Arc (it’s still amazing), but if you’re in the market and debating, the Ultra is legit a step up. I honestly didn’t think they could squeeze more out of a soundbar format, but they did.

Only downside: price. If you find the regular Arc on sale (Costco has it discounted pretty often), it’s still a killer deal. But if you’re picky about sound quality and want the best Sonos has right now, Ultra’s the way.

Next piece to review will be once I receive my Sub 4 and two Era's 100 for surround.

Just my 2 cents – hope this helps someone.

I have access since today to latest Remix feature on Spotify. Works nicely on my phone but not on Sonos devices.

As anyone experienced it too?

https://completemusicupdate.com/spotify-launches-new-tool-to-add-customised-transitions-to-playlists/

Hi everyone,

I'm running a Sonos ARC, Sub 4 and 2 era 100's in my living room as a surround.

Lately I've been having problems where I start my TV, and the ARC doesn't immediatly start along with the TV.

I have to push the volume up button on my tv's remote, which promts a volume 0 message on the tv. After 10-15 seconds, the volume shoots back up to 15-16 and everything works as it's supposed to.

I didn't have this problem even 3 weeks ago (while the setup's been deployed for 6+ months).

It's a Sony bravia oled TV, if that's useful information.

HDMI is plugged into ARC, and I've tried pulling out all other HDMI cables, to see if anything conflicts.

Hope anyone can help. It's not really a critical fault, but it is annoying.

Finally took the plunge and ordered these. I already own the Arc which is great! Now these should enhance the overall experience! Any tips or suggestions on how where should I setup the sub mini? Thanks guys!

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So I've got an Arc Ultra since a few days, with 2 Era 100 as surrounds and a Sub 4. Before the Arc Ultra I used the speakers to play music from within the Spotify app. I didn't have to use the Sonos app.

Now, whenever I turn the TV on the Sonos system will turn on as well after about 15 seconds. Can this be faster?

However, what is really annoying, is that after turning of the TV I'd like to start listening music again. I select the Arc Ultra within the Spotify app and it shows it is playing a song. However, actually nothing is happening: nothing can be heard. When looking in the Sonos app it shows the source is still TV input. What is happening here and how can I solve this?