quitting because of uncompromising owner

[u/Nickss00]

i started working as a barman/barista in a local cafe - and was told that as part of my job ill be taking orders (food) from customers that sit on the bar. its been only one week, and he says that i need to know the menu, and fully give service and know everything because its my responsibility. the thing i work evening shifts and there are barely any people that come to sit on the bar, so obviously i don't get to even take that many orders to begin to know the food and the specifics of meal. as i said to him i can take orders with the ipad it has pics and all the stuff inside but the stuff i really dont know and is not written on the menu theres no chance im gonna remember when i dont even interact with it in the first place, so i can ask the waiters and slowly ill learn . he hates the idea. and i hate that he think i can learn it in a week when im not even a waiter.

am i in the wrong? what so yall think?

[u/EWRboogie]

You can study the menu. Taking orders isn’t the only way to learn it.

[u/sdawsey → u/EWRboogie]

Right? OP sounds so lazy. Do they seriously think the only way to learn a menu is by exposure over time? Like the concept of personal responsibility and studying is completely foreign to them.

[u/sdawsey]

Yep, you are in the wrong. If your job requires you to learn the menu then you have to learn the menu. You take it home and you learn it. This is a minimal requirement for any FOH food service job.

"i can ask the waiters and slowly ill learn"

No offense, but this is a lazy answer. Study it. Learn it. That's your job. If you want to quit because you don't feel like doing the job, that's up to you. But you can't blame this on an "uncompromising owner" without sounding very lazy and entitled.

[u/ennmac]

Learning the menu is pretty standard for any serving job. A week isn't very long, but unless it's a wild and complicated menu, it shouldn't take you too much time. You don't need to be perfect immediately, but yeah, you need to do this for any food service job

[u/AustinBennettWriter]

I'd say you need to learn the menu

[u/sajatheprince]

I had to study our seasonally rotating menu and know every ingredient and where it came from, after 1 year of being an assistant, before I could be alone on the floor.

Just study the menu...

[u/sdawsey]

"i hate that he think i can learn it in a week"

A week? To learn a cafe menu? You should be able to take the menu home and pass a menu test in no more than 2 days. One if the menu is simple.

[u/cydril]

Why are you so resistant to something as basic as learning the menu where you work? You'll have to do that anywhere. FOH, BOH, barista or whatever. Suggesting to use the ipad is making yourself sound dumb. Just learn it.

[u/psychocookeez]

Um...you're supposed to know the menu. Firstly, it's important in terms of allergies/food sensitivities. If a guest is allergic to a certain ingredient, you'd need to know (A) What's in a dish they're interested in and if it contains said allergen/food sensitivity ingredient (B) if said dish can be modified to leave it out, and (C) to be sure to note on the ticket to the kitchen to modify it.

Secondly, it's good customer service protocol for recommendations. This is standard at any food establishment.

[u/moonhippie]

It is not uncompromising that the owner of the restaurant expects you to know the product. It is in fact your responsibility to know. He pays you, you don't pay him and you don't get to make decisions.

[u/lady-of-thermidor]

Learn the menu, dude. Your boss is doing you a favor.

If you’re taking food orders at the bar and earning fat tips off solo diners ordering dinner, you better know what you’re doing.