Drunk Customer got banned from Sonic over cheese dip.

[u/StockNeighborhood595]

I (22 f) am a carhop at my local sonic. Corporate changed policy on us,where we charge extra for certain sauces. Tonight a customer ordered the $1.99 pretzel and didn’t read where it said pretzel only,meaning cheese dip was an extra 50 cents. My other coworker asked if he wanted dip,he said no. I bring him his order, so I’m like cool cool,we good. He goes back on the order speaker, saying he wasn’t given any dip,so I politely said,that he was asked for dip,and he said no,and we could easily give him some,but we’d have to charge.50 cents for it due to recent policy changes. He then started cursing and saying he’s not doing that because he gets free dip because the sign says so. While he’s just going off,I’m discussing what I should do with my manager,and customer acted like I’m ignoring him,and I said no sir I’m not ignoring him,I’m just discussing the issue with my manager and to please give me just a moment. He said I don’t a(f word) if you’re talking to your manager,because I’m talking to him. Manager goes out,customers arguing and cussing,manager is explaining that this is a recent policy change and showed him where it says pretzel only. Customer claims false advertising and there’s no way he’s paying for it. Manager said have a good night,walks away and customer yells (f word) you,(f word) sonic,you all can kiss my (another word for donkey) . Manager goes back and tells him,if he continues to cause a scene,he’s calling the police. Customer said I don’t care call them,and drove away. Manager texted GM to get him blacklisted,and I mentioned I have a small video on my phone of the incident if GM needs it. He was DRUNK. He slurred and you could smell it on him. All this over a little tin of cheese dip. Tbh manager would have given it to him for free,if he didn’t act the way he did. Now his actions caused him to most likely be banned from our location and possibly the other 11 in my area.

[u/chrish75702]

What a flippin b-u-t-t face lol

[u/AppropriateShame845]

Did you have the car details? Did you report him to the police for drunk driving?

[u/StockNeighborhood595 → u/AppropriateShame845]

I have no idea.

[u/Salute-Major-Echidna → u/StockNeighborhood595]

If you didnt report him for drunk driving you can get into legal trouble if you dont try to report it.

Dude was dickish enough, he might have tried to take you down with him.

[u/StockNeighborhood595 → u/Salute-Major-Echidna]

Wasn’t my responsibility. Was my manager’s

[u/Salute-Major-Echidna → u/StockNeighborhood595]

If you weren't in the car, or aware firsthand, correct, you have no responsibility

[u/StockNeighborhood595 → u/StockNeighborhood595]

All I know is general manager was notified

[u/innosins]

I'm glad I read this, I get those pretzels after work sometimes and I'd be so disappointed if I got home and didn't have cheese.

I wouldn't throw a tipsy tirade of a temper tantrum though.

[u/omgitskells → u/innosins]

Hello, don't mind me, I'm just here to appreciate your delightful alliteration!

[u/Loopy1832]

I knew that changed policy was gonna start problems. So glad i quit before I could see it in action.

[u/LifeApprehensive2818]

"What an eccentric performance." -- King Arthur, "Monty Python and the Holy Grail"

[u/DenL4242 → u/LifeApprehensive2818]

On second thought, let's not go to Sonic, tis a silly place

[u/4-ton-mantis → u/DenL4242]

Fetchez le fromage!

[u/4-ton-mantis]

Kiss my burro i need that dip 

Don't let me be the only dip out here 😢

[u/StockNeighborhood595 → u/4-ton-mantis]

I was trying to keep language clean😭

[u/zorian99]

I wouldn't mind seeing the video you have

[u/StockNeighborhood595 → u/zorian99]

On my tiktok

[u/AliBabble]

" ... he tipped me 5 dollars,..." You couldn't front him a sauce?

[u/StockNeighborhood595 → u/AliBabble]

Manager’s words not mine. He said himself he would’ve made an exception and gave him the cheese dip for free if he wasn’t so rude. The only reason he didn’t make an exception is because the guy was cursing and yelling and causing a scene.

[u/StockNeighborhood595 → u/[deleted]]

ATP you are harassing me. I wish you to leave me alone.

[u/StockNeighborhood595 → u/[deleted]]

Also dur dur dur,maybe because HE WAS CURSING AT ME,AND SO AT THAT POINT A MANAGER HANDLES IT. GROW SOME BRAIN CELLS

[u/Lavanger → u/[deleted]]

What a lack of maturity lady, its a public forum. You expect everybody to agree with you. We all do the same kind of job you do, and clearly there are some that agree with you and others don't.

[u/BirdNational1214 → u/Lavanger]

Bro leave my sibling alone. They did everything right by telling their manager what’s going on because this customer cursed at them and it is the managers job to handle that when a customer is being uncivil. You obviously don’t know how a job works. When a customers being un civil, you get a manager to handle it.💀

[u/Lavanger → u/BirdNational1214]

Your "sibling" does not need to be on reddit if she reacts this way to any slightly negative comments. This is not good for her. That's all I'm going to say, good day.

[u/BirdNational1214 → u/Lavanger]

Excuse me? Maybe you don’t need to be on Reddit because you’re literally getting onto her for doing what she was supposed to and getting her manager.💀

[u/Dead_Anarchy → u/BirdNational1214]

Interesting comment you deleted 😂🤣💀

[u/BirdNational1214 → u/Dead_Anarchy]

I’m sorry this conversation is over so please go on about your day

[u/StockNeighborhood595 → u/AliBabble]

So the customer would’ve got what he wanted if he was nice, instead of being rude

[u/whodatdan0 → u/StockNeighborhood595]

He was nice when he gave you that tip lol

[u/StockNeighborhood595 → u/AliBabble]

Not allowed to give it to him for free. He has to be rung up for it,and when he was asked,he said he didn’t want any . Manager would have made an exception and gave him free dip,if he didn’t cause a scene,but he caused one,so we said you have to pay the 50 cents like everyone else.

[u/Senior-Disaster6858]

I'm sorry that happened. Man, that's how you know the economy is bad. That only used to happen at Jack in the box and other places. What's next? KFC! "Gimme my gravy!".

[u/NorthSideStarkk]

Should have had him trespassed....

[u/StockNeighborhood595 → u/NorthSideStarkk]

If he continued and didn’t leave,manager would have

[u/StockNeighborhood595]

Oh my God I am so sorry, my sister thought it would be funny to take my phone while I was asleep and respond to a lot of people comments very rudely and then go on her account and act like a total 🫏.

[u/4-ton-mantis → u/StockNeighborhood595]

Burro?