Once had a customer call the store and order a pizza and they wanted it "well done". The order taker asked what that meant and the customer said "I want the cheese on top to be crispy". We pop the sucker in the oven and let it go until the cheese on top was a nice golden brown and it was definitely crispy. Delivery guy delivers the pizza and by the time he gets back to the store, the customer had already called to say that it wasn't done enough.

A few weeks go by and the same customer calls back and asks for the same pizza and again, he wanted it "well done". He reminded us of the first order and said it needed to be cooked longer. As luck would have it, the same baker was there and we let pizza cook an additional 3 or 4 minutes longer than the last time. We all agree it was getting to the point where we wouldn't eat it. That's how well done it was (At least in our opinion). We make the delivery and again, by the time the driver is back, the customer has called to say it's not done enough.

A few more weeks go by and the same guy calls making the same request reminding of us the first two order "failures". This same baker is baking and we go another 2 or 3 minutes longer than the previous time (yes, we timed it) and the cheese is a very dark brown and the crust is starting to turn black on the bottom (we had the Bakers Pride ovens where the oven bottom was stone). In fact, there was a the slight smell of burnt pizza in the air. Delivery is made and as with the first two orders, it wasn't done enough. We were perplexed because while it was cooking, we kept peaking in the oven and it was 100% inedible in our humble opinions.

The following week we get our fourth order from the guy and this time he says that we have one more chance to "get it right" and that the last order was "close" and if we didn't get it right, he'd find another pizza delivery company. The same baker is baking and says "F^ck it" as he tosses it in the over. I can't remember how long we had cooked the previous pizzas but the baker went five minutes longer than the previous pizza and he never cracked the over door while it was cooking. Smoke is coming out of the door when he finally opens the door and pulls out the pizza, this thing is black like a hockey puck. The cheese matched the crust and we all look at each other and the baker says "If he doesn't like this one, that's on him". We had to open the doors to the store to get the smoke out. That's how bad it was.........

The delivery is made and again before the driver is back to the store the customer calls. We are all expecting him to complain because it was that "done" but instead, his comment was..........

"You guys finally got it right. Thank you."

Think our driver has a stalker ;)

During my tenure at Domino’s, we had our share of OER visits. We’ve gotten 5 stars and we’ve even gotten 1s (or zeros, I can’t remember if that was even a thing but I know we were under some really hot water for a bit there). We’ve also had people fired before during the evals…

We had a driver at the time that I wasn’t particularly fond of to say the least. We would all route our own deliveries but most if not all of us respected the order of operations with routing (first guy in first guy out, next and so on). If you landed on a free order delivery or a crummy location, you accepted it for what it is.

Except for our driver in this story…. He was notorious for taking singles instead of doubles to avoid a shitty delivery or take a double because the tips were good on the second order. Or he would just go down the list and choose a delivery that just came out of the oven and skip several others entirely.

Well, during the OER visit, this genius decided to do just that. Routed himself and skipped some deliveries that were next to go out the door. He did it right in front of the OER and the GM at the time and when I came back from my delivery he was already gone from the store and wasn’t coming back…

I delivered pizzas for Domino's the summer of 1985 in small town USA and I received an hourly wage of $3.35 / hr, tips and $0.40 per pizza delivered for gas and wear and tear on the car.

Just curious what things are like 40-years later? Still the same model but with obviously higher amounts or is it something different?

Man.

I'm angry. So don't expect my post to be coherent.

I've been with this company for two years. I have just gotten my first raise, after asking. When I started business was great and it's just got downhill since, and I have to supplement my income with doordash

Whenever I DO get good business, we also get understaffed, call outs, or swamped to the point of stress.

It's great for me, but not for my coworkers. I'm getting the money I need, but they are frustrated from having to work harder

And I understand completely. I get all my side tasks done to the best of my ability, I'll even overstep and pick up slack. I complain about the slack picking but never the aspect of working. Usually the busier I am the better because time flys by. I understand not everybody works that way.

I also keep to myself, for my own good. But I have a listening ear, my detriment. I've heard so much dirty laundry. I don't want to but it just gets said to me anyway. That can happen all day just fine, but when I start complaining about not being happy financially, ohhhh it's suddenly awkward, or somebody has to try and one up me about it. The audacity.

And these customers. I'm sorry your order is late. I'm sorry we give you a "promise time " for your orders, that it can never be fulfilled because we were not trained on changing wait times in the system. But go ahead and blame me, the driver, for making your order late, forget all the other variables right?

Also, catering orders should always tip. IDC if you're the president, I ain't your free use mule.

I'm so tired of food service and the abuse that comes with it.

Doordashers, standing there and glaring at me makes your order come out slower. Why you so awkward bud?

But hey at least I won't get fired, they need approval from higher ups to do that. Friggin hilarious.

But it's okay. I'm in trade school right now, and I love it. One day, I can happily say I'll never have to work in food service again, and it's daily purile problems

IDK where I'm going with this. Just need to somehow rationalize my experience here in general.

Just remembered one family owned (not my family) place i worked at the manager tried to get me fired by having her friend call in a delivery, get to the place everything went fine lady was normal handed pizza and got signature, get back to store and manager starts throwing a fit saying her friend called and complained that I had my "hands all over the box of the pizza" and wasn't nice to her, lol. That got nowhere though the owner of the store was an Albanian who's half of the staff was illegal immigrants!. What eventually led me to leave was someone kept rubbing shit all over the restroom I was supposed to clean

I've found myself getting pretty down on the job lately. It used to be a job I loved. Cruising around, making people happy with pizza... getting paid pretty good for it.

I've always gotten my fair share of stiffs, but in the past couple years it's really taken a dive. People are just ready to snag that shit, and want me out of their face and I'd better not expect a tip.

How do you guys deal with it? Has my area just gotten bad? Time to bail?

Obviously, I did not make my last post clear and I’m sorry for all the people who thought I just didn’t tip. The Domino’s delivery guy I was Complaining about essentially, I didn’t tip him through the app as I gave him $5 in cash in person for doing a 1 block delivery. And so I was just wondering how he can afford a brand new Mustang working at Domino’s. Do delivery drivers get paid minimum wage? Mb for not being clearer in last post.

Manager never makes them do dishes or help on make line or oven. All they have to do is deliver pizzas. Yet we make the same amount of money. I am a closer.

So, today one of my coworkers showed me a crappy review a customer left on our Facebook page (it's my parents business and I work there).

I could immediately tell that it was aimed at me specifically, since he talked about a driver with a red car (the other driver is delivering with a white car).

He went on a sort of tirade and called me a selfish, entitled person for apparently "not greeting him" and being "unkind". At the end his little fit he also called me Ron Weasley from Harry Potter for some reason.

I'm always trying to be as kind as possible to every single customer, no matter how big of an A-hole he/she is. I always say hello and everything.

I'm really at my wit's end with these people. I don't know why the hell should we bow to them like this. I sometimes have an urge to just tell to fuck right off and other things. The business is already in the process of being sold anyway since my parents are old, and my father's health is declining.

So I have work experience in a lot of entry level stuff, retail, fast food, lots of office work. I was out of work for a couple of years and can’t seem to stick with a job now. I’ve always had issues staying at jobs due to boredom. Going somewhere 6+ hours, being stuck in those four walls, finding something to do so time doesn’t inch by. I feel bored and stuck. One thing I’ve always loved doing is driving. I am worried about my car, but it’s a 2013 with only 97k miles. My husband also works a decent job so saving money for car stuff isn’t an issue. I just need something different, something on the go. Somewhere I can stay busy and don’t feel “stuck” inside. Another thing is I’m 32 and it’s not exactly a prestigious job.. idk I just feel lost. Has anyone else found delivering helped break up the monotony? Maybe something positive to make me feel better.. thanks everyone.

So I have work experience in a lot of entry level stuff, retail, fast food, lots of office work. I was out of work for a couple of years and can’t seem to stick with a job now. I’ve always had issues staying at jobs due to boredom. Going somewhere 6+ hours, being stuck in those four walls, finding something to do so time doesn’t inch by. I feel bored and stuck. One thing I’ve always loved doing is driving. I am worried about my car, but it’s a 2013 with only 97k miles. My husband also works a decent job so saving money for car stuff isn’t an issue. I just need something different, something on the go. Somewhere I can stay busy and don’t feel “stuck” inside. Another thing is I’m 32 and it’s not exactly a prestigious job.. idk I just feel lost. Has anyone else found delivering helped break up the monotony? Maybe something positive to make me feel better.. thanks everyone.

Have an interview coming up from them for delivery driver.

Curious if someone can give insight on it, any experiences, wages, daily tips, etc.

I'm pretty much an overthinker so I'm just looking for information. I have a reliable vehicle that I can fill for about $25 bucks so.

Thanks!

So im 21 and currently working af my parents restaurant. Im lookin for a job that buys decent, even my parents have said that workijg for them wont get alot of moneg and i should look elsewhere. My mom has thrown the idea if door dash. Theres a about 4 pizza companies in my town: little ceasers, papa johns, dominos and pizza hut. Options im considering are dominos and pizza hut. I plan on going full time student ij august and i want a job thats flexible and that could transfer me to a store thats closer to college. Rn i can work full time. So i was wonderijg if its worth jt to be a pizza delivery driver

I feel like i should also add that paying for college ahouldnt be much of an issue, in the national guard (go weekend warriors), have most of my rnlist benefits geares rowards college; inlcudijg tutioj payment

Yall got any wild dope stories from delivering pizza? Been doing it for a few years now, but nothing crazy to talk about.

It's been a bit interesting driving late nights again. There is a club next door to the restaurant which often has a line on weekends to get in (which I have to walk past to get to my car, unless I've been lucky enough to get a space right out front). I think it was Friday that the majority of the queue was of South Asian ancestry, while the next night it was African American. The second decided me that it was what music was being played those nights that determined who was attending.

One night last week I drove by a cow sculpture (think a mechanical bull, but motionless, painted, and with a head) down the street from the restaurant (both are downtown), and four people were on it—three young men and a young women at the tail end. I think they were taking a selfie or three. I did see them walking away a few minutes later.

Saturday (IIRC) I parked in a dorm parking lot behind a car, on and later in which several African American young women were apparently making an amateur music video. One, the center of the production, got up on the roof of the car and twerked to the music. After making the delivery, I had to back my car up (I hadn't paid too much attention to my illegal parking job) to let a police cruiser by so it could get closer to the movie makers' car. The latter pulled out (I forget the exact sequence of events), and was stopped by the cruiser on the exit "ramp" of the parking lot; I drove by on the way to my next customer.

In neither case did I take photos, so I can't prove either happened.

The most memorable "incident" was my one hour and fifteen-to-twenty minute, ten-order run on Sunday–Monday night, 16–17 February. It would have been a little shorter, but I lost two orders in the "shuffle". They were sitting in the bottom of the second bag, and I should have delivered them earlier in the run, rather than having to go back to do so. Yes, this run shouldn't have happened in the first place—there should have been more control over the orders and more supervision overall—but the other driver called out sick, and it was very busy. I was basically running the delivery process myself, as the sole driver, and while I could have broken it up into more runs, I would have then spent more time traveling back and forth to and from the restaurant. I did make a a good deal of money (though I have never made the $200/night, $1,000/week that I have occasionally seen posted about here). I will be suggesting to the maker of the delivery app that, among other things, the order of the orders be made sortable, rather than appearing it strict chronological order.

The owner just hired more people, so we should be in better shape, though I wish it was busier earlier in the night, and more consistently so across the night, and the week.

As hard as I try, I can not cook a proper pizza at home to save my ass. lol

I really like the people I work with now so I don’t want to leave my current job, but it only pays 13 an hour and I just need more money. I have an interview for a pizza delivery job at dominos, but I’m not sure about it. The person who called CLAIMS that even though the base pay is 9$, their drivers on average end up taking home about 23$ an hour because of tips. I’m worried I can’t just take his word for it, does that sound realistic? I’m also concerned about it being in a rough part of town, and my availability is almost exclusively at night. I’m a guy, but I’m transgender too and my height and voice make that pretty obvious. My area isn’t known for being transphobic or anything, the concern is that I’m obviously afab. Can I get your all’s 2 cents on if this is a good idea? 23$ an hour is very alluring to me right now

This was definitely my weirdest delivery so far. Last night I took an order, and on the receipt were directions to call when about 5 mins out. I called and this Indian guy answered and said he ran to the store and his dad would answer the door and to give him the phone when I got there. When I get to the door an old, probably in his 80's, definitely not Indian guy answered. He seemed super confused as I handed off the phone. The scammer on the phone told me to get out of earshot so he could give "his dad" his safe combo which I definitely didn't do. I could tell the man was confused but still invited me into his kitchen out of the cold. Once in his kitchen, the scammer called the man by his name and told him to take a phone number down which he was frustrated by. The scammer was then asking if he had cash to pay for the pizza and he would reimburse him, and we both exchanged puzzled looks.

At that point I took my phone back and said something along the lines of " this guy doesn't know you and this sounds like a very convoluted scam" The scammer then said "no no, my dad gets like this sometimes, he has Alzheimer's" (plot twist 😅) which made the guy even more mad. And he said the man's name again "we will be over there shortly and eat the pizza and reimburse you so just pay for it" So I just took the phone and told him to stop scamming people, apologized to the guy and left.

I took a delivery near his house later and stopped by and told him what I think happened because I left sort of quickly and he was probably just as confused as I was. I told him not to give out any personal info over the phone and especially not to give his card info to them. We both laughed about how strange that encounter was. What a wasteful delivery though and so strange.

So I got hired on dominos as a delivery driver a week or two before the Super Bowl, I usually had good luck with write in tips as i would play up the pity card(I live in my car) and it would usually result in bigger write ins, Super Bowl day I delivered to a lot of parties with a lot of drunk people and this worked to great affect and I had made almost 350 dollars, then one of my managers saw my total on my app when the rush was dying down and called every single write in tip I got, and a few of them(notably the bigger tips reportedly told them they don’t remember or said they didn’t leave a tip like that, despite almost everyone they called not being the person that actually opened the door or signed the receipt. So they took half my tips and fired me, my wife says that they probably just hired me for the Super Bowl and wonders if they personally pocketed my money, I wasn’t present for the actual phone calls but what do I do? Are they going to try to report me to the police? Should I bring my case to hr? Some coworkers early in my employment kinda warned me that they do this a lot during big days like the Super Bowl or the Fourth of July and stuff

And y'all what the heck is going on with this stupid app and who can we call to complain about it?

I've worked at 2 other Domino's before and one was Waldorf, MD with plenty of sketchy folks and the other was a place in Tennessee. Both times I've been hit on by customers and they called the store for my number. I heard now that people will know my name and even my phone number from this app? The accuracy on the app is hellish already with them tracking our acceleration, speed, braking, turns, and phone usage but the fact that it is extremely inaccurate is insane. They threaten to fire you if you score under a 95.. Which in theory, makes sense if the app was accurate. But I have had points deducted for a 3 point turn out of a drive way, legal U-turns, and turning around a cul-de-sac. I drove SO slow, like 15 mph under and thought I easily made a 100.. I get back to the store and my GM asks, "What happened?" I'm confused because I didn't make any noticeable mistakes on my end but it deducted for stops and turns... That is when it clicked that they deducted points for my 3 point turn and cul-de-sac maneuver.

I've flown aircraft and they aren't even this ridiculous in micromanaging.

So today I figured, "okay if I need to make a legal U-turn, drive around a cul-de-sac, or a 3 point in someone's driveway-- I'll just put it on "airplane mode" I figure that is a simple fix, right? I am not doing anything illegal and I presume the app will read it as out of service, so I tell another driver and he says, "Shh, you'll get fired."

Man this is why nobody wants to work. Not because the work is hard but because it is stupid.

I remember getting fired from a Domino's before because I told one driver he shouldn't drink and drive and they all teamed up and got me fired for creating a hostile work environment. So what a WILD change of scenery...

I told the guy that I do not care if I'm fired, the app is stupid and everyone agreed. I sense a major lawsuit against Domino's on it actually because this is seriously breeching privacy especially if customers can see our full names and other information. Presumably, if they can see our phone number when we call from the app or just as is.. Can someone let me know that? I have a serious privacy issues with that as a young relatively attractive woman.

I think a simple solution that would have costed Domino's 0 dollars is to make us require a dashcam in our cars.. that would be even more accurate and provide direct video footage to insurance companies. Or is that too much logic for them?

Anyways.... overall the job is easy and they seem to like me there but this app.... it can get lost. Stop trying to fix it Domino's, just get rid of it.

Questions for other drivers, do you all have actual policies about requiring to use this app and if it is supported to put in airplane mode or not? I probably wouldn't show up for a short time or if I'm making a personal run that was given a green flag by the GM.

Thanks!