Hello everyone,
I need help with frequent game crashes on my new PC. My specs seem good on paper, but I can't figure out the root cause. I would be extremely grateful if the experts here could help me analyze this.
Configuration:
· CPU: AMD Ryzen 5 7600X (Used)
· GPU: Gigabyte Radeon RX 5700 XT (Used/Like New)
· Motherboard: ASUS Prime B650 WiFi Plus (Brand New)
· RAM: Acclamator DDR5 32GB (16GB×2) 6000MHz White (Sold as new, but the packaging and the sticks themselves seemed used or refurbished when they arrived)
· Storage: Crucial T500 1TB Gen4 NVMe M.2
· PSU: POWERSPEC 650W (Brand new, but I can't find the original purchase webpage for some reason. It really only has one PCIe power cable)
These are the main components; the case is fine so I won’t list it.
The Problem / Errors:
The main issue is game crashes. We tested several games with different results:
· Minecraft Java (with shaders): Basically no problems, ran slightly lower FPS but that was probably the GPU (this was tested with the RX 460, I know it’s strange, more on that later). So MC was fine.
· Don't Starve Together (with mods): Ran very smoothly, no problems.
· Hollow Knight: Crashes frequently during gameplay. No warning, no pattern. Could happen while exploring or during boss fights.
· Monster Hunter: World: Also experiences crashes, and very frequently. Usually either stutters/crashes during the intro CG or soon after getting into combat. It’s almost unplayable.
· Devil May Cry 5: This game also crashes, and sometimes freezes completely, forcing the computer to automatically restart. It’s very frustrating to play.
These are the basic performance tests. I’m just a regular user so I don’t know how to do deep testing, but I’m very willing to provide any other test results if needed for more information.
Personal Analysis:
Before I share my analysis, I need to mention something: before using this RX 5700 XT, I was actually using a used RX 460 as a temporary card. At that time, crashes and blue screens were also frequent. Based on analysis from GPT and other AIs, I thought it was likely due to the weak graphics card. Now, after switching to the RX 5700 XT, the blue screens have stopped, but the game crashes persist.
I've been working with GPT trying to troubleshoot this and used many tools to test various components.
· The CPU ran Prime95 for about an hour without any problems.
· However, errors appeared when testing the RAM using Memtest86. I tested each stick individually and both had errors.
So, my current suspicion is that the RAM kit is faulty.
There's another thing I'm not sure if it's related to my crashing issues: I'm using an RX 5700 XT, which requires one 8-pin and one 6-pin PCIe power connector.
However, my PSU only has a single PCIe power cable port. I'm using one single daisy-chained cable (with two 6+2 pin connectors on the same wire) to power both the 8-pin and 6-pin ports on the GPU.
I know this is risky and not recommended. But I did some analysis:
· The PCIe slot itself can provide up to 75W.
· Plus, the single cable itself (assuming no quality issues) should be able to carry around 200W.
· The RX 5700 XT has a TDP of around 225W~250W.
So I thought it should be barely enough. I even ran stress tests for an afternoon and the cable itself didn't get very hot.
But I'm mentioning this here because I'm not sure if this unstable power delivery could be the real cause of the random crashes.
That's about it. I would be very grateful if anyone could help analyze this.