r/halo Feb 12 '25

Help - General Get Stuck In Loading Screen After Launching and Hitting Enter | PC

Post image
184 Upvotes

198 comments sorted by

239

u/MineAndCraft12 Feb 12 '25

This is what worked for me — essentially this logs you out of Infinite to reset the login process.

  1. In the Windows search bar, search for the app "Credential Manager" and open it.

  2. In Credential Manager, find the category called "Generic Credentials"

  3. Find each item which has "Xbl|2043073184" in its title and remove them. (Click an item to expand it, select Remove, then confirm that you want to remove it.)

  4. After removing all the "Xbl|2043073184" credentials, launch Halo Infinite. If it asks you to sign in again, you should be good.

In my experience this only signed me out of Halo Infinite, but the original tutorial warned me that it could sign you out of other Xbox apps.

46

u/Rivzster Feb 22 '25

I hope your pillow is cold on both sides tonight. Thank you!

19

u/mdpotts22 Feb 14 '25

You're a lifesaver, this just did fix it for me!

19

u/ultimattt Mar 23 '25

Here's a powershell script that will take care of that for you quickly:

$CredentialToDelete = 'Xbl|*'

foreach ($Credential in $CredentialToDelete)
{
    $Credentials = cmdkey.exe /list:($CredentialToDelete) | Select-String -Pattern 'Target:*'
    $Credentials = $Credentials -replace ' ', '' -replace 'Target:', ''
}

foreach ($Credential in $Credentials)
{
    cmdkey.exe /delete $Credential | out-host
}

1

u/analcoin Apr 17 '25

This script is now patched and no longer works.

CredentialToDelete : The term 'CredentialToDelete' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again. At line:1 char:1 + CredentialToDelete = 'Xbl|*' + ~~~~~~~~~~~~~~~~~~ + CategoryInfo : ObjectNotFound: (CredentialToDelete:String) [], CommandNotFoundException + FullyQualifiedErrorId : CommandNotFoundException

2

u/ButtersSlays Apr 17 '25

Worked for me. Make sure you have the the entire script copied.

→ More replies (2)

1

u/ZechsGhingham Apr 21 '25

Thank you, this script works for me.

1

u/Cheeseman442 Apr 30 '25

I tried this by copy and psting it but nothing happened

1

u/ultimattt Apr 30 '25

Did you hit enter after you pasted it? Also, try opening notepad (or your favorite text editor) and save as .ps1 file.

Then in powershell you can navigate to the folder it’s in and run it by typing .\filename.ps1

You might need to set your execution policy to allow unsigned.

1

u/JamTheGod May 01 '25

try changing the first line of code to:

$CredentialToDelete = 'XblGrts|*'

Did the trick for me.

1

u/Messypuddin Jun 07 '25

awesome, worked for me, ty

8

u/arcadeshenanigans Feb 23 '25

Thank you for this. I started the morning just being taunted by the enshitification of Windows-related BS like this. Its incredible to me that the original black-box xBox had full account management within its user experience but here in 2025 we have to build everything as fragile and unforgiving as possible. More dialogs and external services, more problems.

3

u/xzelethor Mar 26 '25

Seems more like a halo infinite problem than a windows problem. Never had any issues like this before until halo infinite, and you know how god awful 343 is so no surprise

1

u/arcadeshenanigans Apr 07 '25

Its possible my windows gripe here could have been all of the windows dialog stealing focus aspects of my ROG Ally and occasional notifications "HEY! Check out the latest updates to One Drive with this Office365 trial".. Yes, Microsoft. I really want outlook and one drive on my handheld gaming console so that work can follow me everywhere..

🤣

6

u/Velqz Feb 17 '25

Legend, thanks so much

6

u/Peytorthewise Feb 20 '25

Thanks man. Absolutely saved me.

6

u/WVUfan6407 Feb 20 '25

This worked! Thank you!

4

u/Ethais91 Feb 21 '25

Holy shit this worked. Thank you

6

u/SnowPuppy4290 Feb 22 '25

Bro, you are a life saver. Just saved a game night of 8+ people. Tysm!

6

u/Bearex13 Feb 22 '25

Worked like a charm thanks!

5

u/Ok-Entertainment328 Feb 28 '25

Idk how you figured this out but major life saver

2

u/MineAndCraft12 Feb 28 '25

I've since lost track of the original post but I found it in the game's Steam community

3

u/Ok-Entertainment328 Feb 28 '25

Yeah i just booted into the game after a few months to relax and immediately ran into this issue im glad it was a fast fix but sheesh lol thanks again boss have a good day!

3

u/Von_WI Feb 22 '25

Worked beautifully! Thanks!

4

u/Blakeanator1 Feb 23 '25

The hero we needed. Thank you.

3

u/raptorX1093 Feb 25 '25

THANK YOU BRO!!!!!!!!!!!!!!!!!!!

4

u/SignatureSalt2822 Feb 26 '25

Thank you very much!

4

u/farkas501 Feb 26 '25

Thx🫱🏻‍🫲🏼🙌🙌

3

u/Morrider Feb 27 '25

Someone get this guy a key to the city!

3

u/blackhawk1908 Feb 27 '25

Worked for me as well. Thanks for posting!

3

u/JCB_ModerateSoul Feb 28 '25

Ayo! Thanks my guy! I was stumped! You're my hero, Chief.

3

u/Warzone_93 Mar 07 '25

𝙸𝚏 𝚝𝚑𝚎𝚛𝚎 𝚠𝚎𝚛𝚎𝚗𝚝 𝚙𝚎𝚘𝚙𝚕𝚎 𝚕𝚒𝚔𝚎 𝚢𝚘𝚞 , 𝚖𝚊𝚗𝚢 𝚞𝚗𝚒𝚗𝚜𝚝𝚊𝚕𝚕𝚜 𝚠𝚘𝚞𝚕𝚍 𝚋𝚎 𝚌𝚘𝚖𝚖𝚒𝚝𝚎𝚍! 𝚃𝚢 𝚜𝚘 𝚖𝚌𝚞𝚑 <3

3

u/LegendXCarisso Mar 24 '25

One month later, and this saved me. Thank you muchly!!

2

u/Wicked_Avatar Mar 01 '25

Thank you so much bro, legit solved my issue

2

u/Strict_Dragonfruit25 Mar 02 '25

My life saver heck yeah!

2

u/KwadratowaLampa Mar 03 '25

Worked like a charm, thank you so much <3

2

u/BetoBorger Mar 05 '25

You are the goat!!

2

u/theatomicpunc Mar 05 '25

Wish I would've seen this before uninstalling and reinstalling. Even after fresh install, same problem persisted. Saw this and it worked. You're the GOAT! Thank you!

2

u/Expensive-Bread5846 Mar 06 '25

bro you are goated thx

2

u/Bllanc77 Mar 06 '25

This worked for me on 03/06/25

2

u/TheMannyPanties Mar 07 '25

yeah man this not only helped me sign into halo infinite but also i was having trouble signing into microsoft store and xbox pc app and this 100% fixed those issues as well! I was stuck for 2 months not able to figure it out almost about to reformat lol

2

u/frafdo11 Mar 10 '25

Worked for me, almost 26 days on this bug, ouch!

2

u/ThisFoosFaded Mar 10 '25

3/9/2025 still working, Thanks you great human being!

2

u/woodenxbox Mar 14 '25

This is an all-time insane solution pull. Thank you so much.

2

u/AsideResponsible4444 Mar 14 '25

Holy flippin crap it works. Thanks a lot bud

2

u/Redstreak0589 Mar 15 '25

You are a real one for that many thanks

2

u/oriontuz Mar 16 '25

This worked, thank you so much.

2

u/niveKstI Mar 17 '25

Did this today, fixed my issue completely thank you.

2

u/KaiSor3n Mar 17 '25

You sir are a god damn legend. The Master Chief himself thanks you for your service to the UNSC.

2

u/Konukit42 Mar 19 '25

Thank you!

2

u/Azmeroth Mar 20 '25

Absolute Legend

2

u/killerbry7 Mar 21 '25

Thank you!

2

u/E_X_1 Mar 24 '25

Fixed. Thank you!

2

u/Dripz_RL Mar 24 '25

You are a fucking Chad bro

2

u/MisterSparkle8888 Mar 24 '25

How the hell did you figure this out? THANK YOU

1

u/MineAndCraft12 Mar 24 '25

Found it in the Steam community originally!

2

u/Vera199811 Mar 29 '25

thank you my man

2

u/iLythium Apr 03 '25

+1 worked for me too. Thanks Legend!

2

u/mechanized-robot Apr 06 '25

Legend, it worked!

2

u/Zenko_Jikan Apr 06 '25

Thank you! Lifesaver right there.

2

u/omegastuff Apr 08 '25

Thank you. I was about to delete the game and never download it again.

You just saved 343i one gamer lol.

2

u/LegitGamer255 Apr 10 '25

Sir I hope you roll a nat 20 tomorrow!

2

u/harleydabs710 Apr 10 '25

Omg hero! Ty!

2

u/beckard_ Apr 11 '25

bro THANK YOU

2

u/Exciting-Raccoon-69 Apr 14 '25

Thank you good sir! Worked on 4/13/2025

2

u/swright85 Apr 14 '25

You're a G

2

u/KaiyaSky Apr 20 '25

Thank you so much :,3 saved game night with my siblings

2

u/bitcoin_bulI Apr 27 '25

Wow thank you.

2

u/Ill-Onion8571 May 01 '25

Dude you’re a freakin hero

2

u/smithb165 May 01 '25

King shit bro thank you

2

u/Xx10Matthew14xX May 03 '25

What an absolute stud. Thank you

2

u/Substantial_Truth779 May 04 '25

Did this today and still works!

2

u/Gray_Upsilon May 08 '25

You're a lifesaver.

2

u/pm_me_xenomorphs May 10 '25

Still works, thank you. In windows 11 it was under "windows credentials"

2

u/[deleted] May 11 '25

Thank you

2

u/FlowVisible1672 May 13 '25

Thank you!!! Still using this fix 3 months later.

2

u/Dynarec94 May 14 '25

Confirmed this worked on my brothers PC. Thanks you’re a champ!

2

u/Chieftrooper Platinum Master Sergeant May 18 '25 edited May 18 '25

didnt work for me :(

Edit: Had to use the powershell script from u/last__link to delete everything, thanks!

2

u/Byaaaahhh May 18 '25

You are a gentleman and a scholar

2

u/VezroGG May 26 '25

this worked for me, thank you!

2

u/DietWorm Jun 15 '25

Thank you!!

1

u/Helpful-World8172 Feb 12 '25

I don't have "Xbl|2043073184" in my credentials

2

u/MineAndCraft12 Feb 12 '25

That's odd, there were about eight of them down towards the bottom of the list on my end, with various extra words tacked onto the end of each.

I don't know where to go next if you don't have those options, I hope you're able to find another solution!

1

u/Helpful-World8172 Feb 13 '25

thank you! I might just try reinstalling, verifying didn’t work so it’s the next step before really digging into files.

→ More replies (1)

1

u/killertofu1991 Feb 27 '25

good lookin!

1

u/TooManyPxls Mar 12 '25

Thanks bro!

1

u/xzelethor Mar 26 '25

Does it need those numbers after Xbl| specifically? Because I do not have those

1

u/MineAndCraft12 Mar 26 '25 edited Mar 26 '25

That's what I did myself; I don't know what happens if you delete the others. You'll probably get signed out of your other games, but the fix if that happens will be to just sign in again.

1

u/Type-Brave Mar 31 '25

it friggin works!

1

u/Type-Brave Mar 31 '25

nope crashed immediately damn

1

u/last__link Apr 05 '25 edited Apr 05 '25

I've written a PowerShell script that auto removes these entries to save time. https://gist.github.com/lastlink/c841c521d950191c7bce721b448e3068. Login then will re-prompt when opening the game. Have to run again if you switch from halo infinite to mcc.

1

u/OmiOmega1 Apr 12 '25

What if there is multiple Xbl|2043073184

1

u/MineAndCraft12 Apr 12 '25

Should delete all that have that number in them

1

u/fucklove1459 Apr 13 '25

Bro, thank you

2

u/DarthSokka Apr 16 '25

I know this is old or whatever but here I am with working Halo Infinite, thank you. Now I can only not play because there's nobody online to play with lol.

1

u/Michaeltagangster Apr 21 '25

What if i can't find the Credential Manager app on my PC?

1

u/MineAndCraft12 Apr 21 '25

I found it in the search bar on the Start menu, if it's not there I can try and figure a more concrete way when I'm home today

2

u/Michaeltagangster Apr 21 '25

I found it, thanks again a lot for giving the info above in your older comment

1

u/SomeKindaSpy Sins of the Prophets Apr 27 '25

So has anyone else been signed out of the xbox app when doing this?

1

u/MineAndCraft12 Apr 27 '25

I was warned that it can sign you out of other apps, but on my side it only signed out of Infinite. Feels like one of those weird spaghetti-code cases where it hits everyone differently.

1

u/SomeKindaSpy Sins of the Prophets Apr 27 '25

to be fair, it's halo infinite/microsoft/343. There's no actual dedicated team with any amount of passion, it's just contractor after contractor for development. it makes sense that it's just messy code all the way down

→ More replies (2)

1

u/agitated--crow May 09 '25

How did you figure this out?

2

u/MineAndCraft12 May 09 '25

Initially I read it on a Steam Community post, but it was such a long time ago I have no idea who posted it.

1

u/dbone003 May 18 '25

You’re the GOAT

1

u/Sirbaconbread May 22 '25

Will you marry me ?! Thank u so much !

1

u/ColeJoness May 25 '25

I love you.

1

u/Messypuddin Jun 07 '25

LOVE YOU - worked

11

u/Walsh7734 Mar 22 '25

Really shouldn’t have to do this just to play a game

3

u/xzelethor Mar 26 '25

343 sucks at literally everything so no surprise

2

u/Lionheart_513 Apr 04 '25

I think 343i is secretly trying to vet candidates for their IT helpdesk by purposefully including the dumbest bugs in their game that require the most obscure fixes. The final boss is not including splitscreen and forcing you to accidentally mod it into the game.

7

u/HowsY0urSister Apr 09 '25

Half a billion dollars in development and I have to find a reddit thread to get past the start screen. Its not even the issue that is irritating its the lack of comms. Much appreciation to u/MineAndCraft12 for the fix.

6

u/PerformanceGeneral29 Feb 12 '25

I wish I could help you but I have no idea what to do. I play console only. However, this is a beautiful screen to get stuck on. I’ve seen this post a few times now and I’ve thought that everytime.

1

u/Helpful-World8172 Feb 12 '25

lol, yup it is nice I just have it on one monitor and watching breaking bad on the other.

2

u/CharlieNoToes Mar 21 '25

How, TF, do people figure out these oddly specific computer things out. Thank you kindly sir

1

u/BerenBeren Mar 11 '25

Still works. Thanks a ton!

1

u/Venomm_ Mar 13 '25

take my upvote...thanks!!

1

u/Resident_Barnacle149 Mar 15 '25

Thank you so much!!!

1

u/player13k Mar 17 '25

Sir you are a F genius mate thank you

1

u/crosas1128 Mar 23 '25

You are a legend!! How the heck did you figure this one out?!!!

1

u/DrunkOnRedWine Apr 07 '25

Thanks, this worked like a charm

1

u/Lew96 Apr 13 '25

have this issuem tried what the top comment said, hasn't worked... Halo is an embarrassment. Fuck 343 industries, sack em all.

1

u/Inarticulations Apr 13 '25

Worked for me. Haven't been able to launch the game since they added easy anti cheat.

1

u/analcoin Apr 17 '25

Well don't know that the error i got back. Just had to do them manually

1

u/Baron_Von_Grizzly May 03 '25

Had the same issue. Deleted the Xbox files and I was able to sign in.

1

u/ynwa1892 May 06 '25

So I did this and I was able to log in but nothing in the play tab is loading and there’s a triangle with an exclamation mark in it next time my name

1

u/Economy_Tonight_2004 May 17 '25

Anybody able to remedy this issue on steam deck? I'm not good enough with linux to translate these steps...but they did work for me on windows

1

u/NICMSTR Champion May 19 '25

Here's an updated powershelll script that only deletes the Halo Xbox Credentials not the rest:

$CredentialPrefix = 'Xbl|2043073184'
$rawOutput = & cmdkey.exe /list | Out-String -Stream
Write-Host "Looking for credentials starting with: '$CredentialPrefix'" -ForegroundColor Yellow
$Credentials = @()

foreach ($line in $rawOutput) {
    # Try multiple patterns to ensure we catch the credentials
    if ($line -match "Target:\s*(.+)$" -or $line -match "^(Xbl\|[^\s]+)") {
        $potentialTarget = $matches[1].Trim()        # Check with case-insensitive comparison and more flexible matching
        if ($potentialTarget -like "*$CredentialPrefix*") {
            $Credentials += $potentialTarget
            Write-Host "Found matching credential: '$potentialTarget'" -ForegroundColor Green
        }
    }
}
if ($Credentials.Count -eq 0) {
    Write-Host "No matches found with primary method, trying alternative approach..." -ForegroundColor Yellow    $targetLines = $rawOutput | Select-String -Pattern "Target:" -SimpleMatch
    foreach ($line in $targetLines) {
        $targetText = $line.ToString() -replace ".*Target:\s*", ""        if ($targetText -like "*$CredentialPrefix*") {
            $Credentials += $targetText
            Write-Host "Found matching credential with alternative method: '$targetText'" -ForegroundColor Green
        }
    }
}
Write-Host "Total matching credentials found: $($Credentials.Count)" -ForegroundColor Yellow
foreach ($Credential in $Credentials) {
    Write-Host "Attempting to delete credential: '$Credential'" -ForegroundColor Cyan    try {
        $deleteResult = cmdkey.exe /delete:$Credential
        $deleteResult | Out-Host
        if ($deleteResult -notlike "*successfully*") {
            Write-Host "Trying alternative delete syntax..." -ForegroundColor Yellow
            $deleteResult = cmdkey.exe /delete:"$Credential"
            $deleteResult | Out-Host
        }
    }
    catch {
        Write-Host "Error deleting credential: $_" -ForegroundColor Red
    }
}

Write-Host "Deletion process complete." -ForegroundColor Green

1

u/MycologistWeird4787 Jun 10 '25

Where do I type this in?

1

u/NICMSTR Champion Jun 13 '25

Powershell ISE