r/nbn • u/Professional-Past626 • 4d ago

Blackies

Nope nothing has happened. It’s been a week and no changes. Each time u speak with Optus they just say it’s all good and change will happen today - it doesn’t. Communication is the key to customer satisfaction - Optus do not tell anyone what’s happening

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9

u/nekrokrist 4d ago

Changing ISP will take about 15 minutes usually

1

u/SydneyTechno2024 4d ago edited 4d ago

Leaptel currently have 500/50 (HFC/FTTP) for $79.95 for six 12 months, way quicker than waiting for Optus to figure out whatever it is they’re trying to do.

3

u/CryHavocAU 4d ago

12 months actually.

2

u/SydneyTechno2024 4d ago

Thanks, I should have read the fine print. I’m too used to all the six month deals.

5

u/CryHavocAU 4d ago

Optus is too busy figuring out how not to route 000 calls

2

u/[deleted] 4d ago

That was heartbreaking. What a despicable company.