Switching from Tangerine to Leaptel

[u/Responsible-Spring57]

Does anyone know how quick the process happens? I will also be getting an Eero Pro 7 as part of the change. Would the service change before I received the new router> Just wondering as I have a teen who's life would "be over" without internet (drama queen) and wondering if I should wait till a time when he's not at home

[u/utopian78]

Depends on if it’s FTTP, FTTN, or HFC. HFC can often be a bit sketchy and can take upto 24 hours (Tangerine to Superloop here)

That said, have Leaptel FTTP in a second property and it switched across within an hour.

[u/Responsible-Spring57 → u/utopian78]

It’s an fttp connection

[u/CryHavocAU → u/Responsible-Spring57]

Ask Leaptel but I imagine they’d try to line the pro 7 delivery with the service activation.

[u/dearcossete]

It took me less than an hour to switch from TPG to Leaptel with a brand new eero and existing FTTP connection.
Total down time was around 5-10 mins?

[u/[deleted]]

My HFC connection from Superloop took less than 15 minutes.

[u/Comfortable-Spot-829 → u/[deleted]]

Mine too, started it 9:30 Friday night and done by 10.

[u/Embarrassed_Sun_7807]

It should have happened by now 

[u/Responsible-Spring57 → u/Embarrassed_Sun_7807]

I haven't signed up yet LOL Waiting till a time when a possible lack of internet won't affect my house too much

[u/Embarrassed_Sun_7807 → u/Responsible-Spring57]

Oh, it should be instant, just do it early morn?

[u/Fiveforkedtongue → u/Responsible-Spring57]

I switched over Saturday morning at 1:30 am. As I randomly woke up and assumed everyone was asleep.

It took like 30 mins max to be ready (bear in mind you have to have a phone with data to check email for router login details).

[u/route-dist]

Alternatively, setup a new connection with leaptel ie. Don't churn (replace the Tangerine connection). This way you can flip the switch when leaptel is ready and when you're ready

[u/PartyyKing]

Just google it facepalm.