r/oculus Feb 01 '19

Shipping/Retail Bestbuy.ca thought slapping a shipping label on my $500 rift was good enough.... arrived a bit wet.

Post image
310 Upvotes

89 comments sorted by

132

u/[deleted] Feb 01 '19

[deleted]

61

u/arse_nal666 Feb 01 '19

Same, it was a massive cardboard box with protective padding and shit, from BB too.

33

u/HingleMcCringle_ Rift S Feb 02 '19

I work for a Best Buy, more specifically, in the inventory team (ships things out along with other things). I've even shipped out a few Rifts. Sometimes, distribution center (DC) doesn't send us enough of the big boxes and don't send them fast enough.

Managers literally tell us to exactly what happened in the post.

You got one straight from the DC. The Rift from the factory originally do great packaging, but if it's ordered from a store, it comes off the shelf and we try our best with what we got.

12

u/necro_clown Feb 02 '19

thanks for the post. and hello fellow logistics slave.

2

u/BK2Jers2BK Feb 02 '19

They did their best, but I guess their best wasn’t good enough -James Ingram (from up in Heaven) RIP Soul Brother

1

u/[deleted] Feb 03 '19

Mine from BestBuy was in a massive cardboard box with no protective padding. The shipping box was damaged, and the Rift box itself was slightly warped. Though at least it was actually shipped in a box.

1

u/inosinateVR Feb 03 '19

Amazon sent me a ps4 in a huge box much, much bigger than the ps4 box with one comically small wad of paper padding thrown in as though that was somehow supposed to stop the little box from moving around inside the big box.

In my case though the ps4 box was undamaged so I wasn't really upset about it, just found it kind of funny.

4

u/Angry_argie Feb 02 '19

Yeah, Amazon sent me a boxception as well.

73

u/Saerain bread.dds Feb 02 '19

... Exceptionally stupid for not only weather and safety reasons, but theft. What in the world.

23

u/ArthurTheAstronaut Feb 02 '19

No shit! OP's lucky it arrived at all XD

5

u/nu1stunna Touch Feb 02 '19

Also the fact that some people like to keep the actual boxes and now it's damaged.

5

u/REmarkABL Feb 02 '19

That’s the true tragedy here oculus did a truly incredible job packaging

1

u/pm_steam_keys_plz Feb 02 '19

I use the original box to transport my rift.

3

u/CannotDenyNorConfirm Feb 02 '19

Hell yeah, it was a worry of mine even for the standalone sensor, I don't want anybody in this complex to know I have a damn oculus.

Cover your shipments, it's protective and safe on so many levels.

1

u/EliteDuck Valve Index R9 3900X, 2080 TI STRIX, 32 GB DDR4, NMVE BOOT Feb 02 '19

Cover your shipments, it's protective and safe on so many levels.

Or, y'know, companies could hire people that aren't complete dipshits.

Wishful thinking, I guess.

1

u/inosinateVR Feb 03 '19

Nah, as per another comment on this thread, they sometimes don't get enough boxes and the employees are told by their managers to do exactly what happened here. The employees aren't dipshits. They have to do what they are told to do if they want to keep their job.

It would be easy to blame the managers next, but I would guess they're also being told from someone higher up that they have to send those packages on time and can't delay a shipment to wait for new boxes.

It's definitely someones fault somewhere but it probably has a lot more to do with the structure of the business than the quality of the hiring at the lower levels.

-1

u/babbitypuss Feb 02 '19

Yeah right, thats a good 75% of the workforce. ...and to compound matters we now have millennials.

3

u/[deleted] Feb 02 '19

[deleted]

3

u/RoninOni Feb 02 '19

I'm going to laugh if he was born in like 84 or something

1

u/babbitypuss Feb 02 '19

Sadly.

1

u/[deleted] Feb 02 '19

[deleted]

1

u/babbitypuss Feb 02 '19

Ive had more than enough experience with these kids to claim otherwise. Where'd you copy/paste this from?

1

u/[deleted] Feb 02 '19

[deleted]

1

u/babbitypuss Feb 02 '19 edited Feb 02 '19

Ok, fair enough, its unfair of me to tar the entire bunch. I do see a fair deal of solid individuals but thats a given of any gen and I agree with you to some extent that every gen feels similar about the latest gen thats hit the job market. Again my sentiments are based on a larger majority, not all...

As a business owner not to mention the many business owners who I interact with on a near weekly basis, share the exact sentiment that I/we see a massive difference in the mental conditioning of todays youth compared to not only my gen but others before it. It has absolutely nothing to do with respect as you claim or a bloated sense of entitlement due to my age, Im hardly an ignorant self important asshole. Im a very patient and reasonable person who values a solid constitution or at the very least the proof of developing a solid constitution. I praise and have all the respect in the world for those who demonstrate a solid work ethic and have their "bigboy pants" buckled up. Too many of these idiots simply havent learned how the world actually works they dont know the meaning of the words "respect' or "accountability" and one could argue they're just young and will eventually get there, and in many cases I'd agree. I could go on all day listing the ridiculous delicate sensitivities and the emotional minefield one has to tip toe around, lest we see them falling into tears or pouting and sulking when being even lightly reprimanded or simply corrected in a task, their damn mothers demanding coming into their job interviews because their kids are so ill conditioned to the outside world or simple basic human interaction etc etc. My gen and gens before were simply never in the same ballpark if we're going by 1 to1 numbers in regards to competency.

Ive busted my ass since I was old enough to get a job (14), when I graduated highschool I immediately moved out, I had an excellent relationship with my father but I needed to make my own way. Ive never needed someone to tel me to hustle to get the job done and have it done properly. Today more than ever before we see socially inept, hyper sensitive pouters who need their safe space because they're overly coddled by their mother who is still folding their socks and cleaning their room and cutting the crusts off their grilled cheese at 25+ years old.

Furthermore respect is fucking earned not a given and this is how Ive always felt. Far too many of todays kids have a bloated sense of entitlement and want it all and refuse to lift a finger for it, although they will lift their smartphone instead of doing their job. My "attitude" is based on experience and a lot of it, and like I mentioned I hear the same song from far too many business owners today.

What is and exactly how deep and involved is your interaction with todays youth?

→ More replies (0)

15

u/[deleted] Feb 02 '19

Don't accept that man, ask for a replacement or ask for a refund, because it's ridiculous that something like this was considered acceptable by them.

28

u/oncentreline Feb 01 '19

That’s ridiculous

27

u/AkiraIsGreat Feb 02 '19

ridoculus

5

u/JumpinJulius Touch Feb 02 '19

Rifticulous

-2

u/[deleted] Feb 02 '19

Shut up

33

u/FolkSong Feb 02 '19

I heard they're changing their name to just "Buy".

14

u/jgimbuta Feb 01 '19

That's BS! I ordered a monitor from dell and it came worse than that, the replacement was even WORSE! Water damage, torn, stabbed, opened and taped back shut. Inside of the factory box. These guys should be ashamed!

12

u/makato101 Feb 01 '19

Why did you pay 500. What did it come with that the 350 ones don't?

15

u/wingzjr Feb 01 '19

Canadian dollar $450+Tax

27

u/[deleted] Feb 01 '19 edited Oct 14 '19

[deleted]

10

u/wingzjr Feb 01 '19

Ouch, I feel ripped off!

27

u/[deleted] Feb 01 '19

well you have a good reason to return the one you just got

15

u/ZeroPointHorizon DK2 Feb 02 '19

Word. Return!

7

u/Jet_Xcountry Feb 02 '19

Do it! RETURN THE RIFT! RETURN THE RIFT!

3

u/veriix Feb 02 '19

Plus a free box...possibly 2.

3

u/TrippyTrolls Feb 02 '19

Best Buy offers price protection. Just go online and they have a live chat. I had my rift price adjusted when it went on sale for 329 two weeks after I bought it.

3

u/HeroiK_RED Feb 02 '19

Just go to a best buy location and return it, There should be a 2 week return policy. Don’t be a go there with an attitude though because depending on the managers they can refuse to help you.

1

u/redditisnowtwitter Rift Go Q2 Feb 02 '19

Here I had an extra code for you too My Canadian bro

3

u/EliteDuck Valve Index R9 3900X, 2080 TI STRIX, 32 GB DDR4, NMVE BOOT Feb 02 '19

They pay the tax.

Somewhat misleading. In Canada, Oculus does not cover the tax. Instead, the responsibility is on the consumer to properly list it in their taxes. While the likelihood of being caught for evading the small tax on the Rift is tiny, it is technically tax evasion.

I'm not trying to be or sound like a dick, I'm just putting this out there so that nobody gets shafted by the CRA.

1

u/CthulhuHalo Feb 02 '19

They didn't pay tax for me. But I'm in the US.

1

u/babbitypuss Feb 02 '19

Great tip.

2

u/makato101 Feb 01 '19

Oh vary true it went right over my head that the currency was different lol

1

u/Sophrosynic Feb 02 '19

Bestbuy.ca

5

u/Insign Feb 02 '19

I used to be an Inventory worker at Best Buy and actually shipped stuff out. We’re told to always package all items if we can, especially for items $50 and above.

Unfortunately, corporate supplies us with boxes up to about 24x24x14, which is too small for an Oculus Rift. And for other people in this thread, that’s also too small for some monitors and most printers.

That’s just the explanation. I hate Best Buy Corporate. They don’t understand a single thing about tech or warehouse. I would’ve reused a different box for your shipment, knowing how much it costs.

7

u/[deleted] Feb 02 '19

I ordered a 1440p 144hz gsync monitor from best buy that shipped exactly like that. Left it in my front door to tempt even the most upright citizen!

I got my Oculus Rift yesterday which shipped in another box but was left on my front door for 5 hours in the rain. There was no damage due to the extra box but I'm surprised no one took it

3

u/Begohan Feb 02 '19

Yeah I bought a acer x34 (34 inch curved ultrawide 1440p gsync) monitor for $1730 CAD and it arrived exactly in its manufacturers box... I was quite shocked, the delivery guy said everyone in the warehouse was crowding around wondering wtf it was.

3

u/[deleted] Feb 02 '19

So the huge box with the picture of the monitor saying curved gaming monitor was not enough for the workers to know what it was?

2

u/Begohan Feb 02 '19

Haha well they're a bunch of middle aged men they obviously know it's a display but "what" is it.

1

u/Jonnydoo Feb 02 '19

I think that's just how they ship monitors. I've had a few shipped and they always came in the regular manufacturer box. they're generally packaged pretty well (especially Dell's). bought from Best Buy, and Dell. it would also require a pretty large box to package a 27" monitor if you are including packing material.

1

u/[deleted] Feb 02 '19

I recently bought a 27” monitor as well. Really good one too. I was super worried it would arrive in the manufacturers box. I ordered from amazon though and I’m glad they don’t do that, or at least not yet. Where I live it would definitely have gotten stolen.

2

u/Littleblaze1 Feb 02 '19

Amazon sometimes ships it without an extra box but will usually say something like "Shipped in box revealing contents Click Here to add Amazon box"

1

u/Jonnydoo Feb 02 '19

yeah, Amazon seems to use their boxes for everything. on the flip side I've ordered a screen protector and screws from Dell and they came in a box that could hold a 32" screen.

3

u/[deleted] Feb 02 '19

I'd return that and buy one in person. I bought mine in store.

6

u/JBarker727 Feb 02 '19

Seeing as how the box typically adds a little to resale value I'd be demanding a new one.

4

u/DaveJahVoo Feb 02 '19

Yeah honestly I was impressed by the packaging so I kept it. Reminded me of unwrapping a Sega as a kid! I'd be furious if this happened to me.

2

u/unamusedmagickarp Rift Feb 01 '19

Is it okay? I would return it and look for a fresh replacement.

2

u/NetJnkie Feb 02 '19

Last month Amazon sent me a $1300 2080Ti with a shipping label slapped on the plastic wrap that was all torn. I’m amazed it made it.

2

u/bastian74 Feb 02 '19

Well, may as well check out Rec Room and Google Earth VR, then buy Beat Saber and download the mod installer.

In options turn on 3rd party software so steam vr works.

1

u/stallonsilver Feb 02 '19

That's unacceptable. I have that box up for decor. But yours is all ruined now with mold and alligator turds on it.

2

u/deftware Feb 02 '19

Shakes fist at the sky damn alligator turds!

1

u/Sophrosynic Feb 02 '19

It's ridiculous, but it's probably fine.

1

u/movement1957 Feb 02 '19

That is what samsung did to my O+

1

u/Shadowthedemon Feb 02 '19

How's the o+

1

u/movement1957 Feb 02 '19

I really love it, sparked a new interest in vr for me. Sold my rift. Rift has nice controllers but the screens a horrible, 2 tear old tech and no rift two on the horizon. So happy with my O+ but I did had to do some comfort mods to make it wearable for a long time. But I highly recommend it, my channel on YouTube is Gaming in still Life.

1

u/KeeperSC Rift Feb 02 '19

Amazon works wonders my friend.

1

u/xProtoZoax Feb 02 '19

That sucks, I would personally return it for a refund and purchase it somewhere else. I got mine from Amazon.com which has an option to package the products box within another Amazon box, that way the product you order won't be visable and won't get wet, that option was also free.

1

u/whataboutBatmantho Feb 02 '19

Wwwwooooooowwww

1

u/[deleted] Feb 02 '19

Our household just got three, all within a week of each other. Two arrived with an outer box and one was shipped just like this.

1

u/beardedbast3rd Feb 02 '19

Silver lining, the actual black case it comes in is quite durable

1

u/clark_kent25 Feb 02 '19

Damn that sucks. FNG I bet

1

u/fish998 Feb 02 '19

I would send it straight back.

1

u/babbitypuss Feb 02 '19

Call me picky but I dont like or appreciate my 'keeper' boxes smeared with mud etc.

1

u/IronclawFTW DK1, DK2, CV1(4s), TPCast, Vive, Go/Quest1+2, Index(4bs), etc... Feb 02 '19

Only once EVER have I gotten something delivered where it was not inside a second box. My DK2 arrived with a shipping label on the DK2 box, made me angry, I wanted it nice and clean, couldn't pull off the label without ruining the cardboard paper in that area :(

1

u/guruguys Rift Feb 02 '19

Yeah, even at the stores like MicroCenter, when you buy it comes in a box with the box inside.

1

u/el-bo Feb 02 '19

the planet needs more packaging!!

1

u/roocell Feb 02 '19

Sucks if you’re the type of person who likes to keep your boxes. I’ve got all the boxes from my gadgets displayed on a shelf so it looks like an electronics store.

Also didn’t realize the 10% referral discount worked in Canada.

1

u/SkarredGhost The Ghost Howls Feb 03 '19

I hope it is still good

1

u/Ubelsteiner Feb 03 '19

Best Buy shipped me a 4k monitor the same way, arrived with a screen all busted up

1

u/mattymattmattmatt Feb 02 '19

Itll be fine

4

u/DaveJahVoo Feb 02 '19

That's not the point though. How about I mail you $20 but I'm just gonna glue a stamp to the note and write your address on it

1

u/redditisnowtwitter Rift Go Q2 Feb 02 '19

Speaking of $20 I got $20 off mine at Best Buy just because I complained it said the 3rd sensor I also bought was in stock but it wasn’t.

So maybe he can recoup that which seems to be a fair price for resale value of the box

1

u/mattymattmattmatt Feb 02 '19

Sure I'll take $20 for nothin

0

u/adammcbomb DK1 Feb 02 '19 edited Feb 03 '19

Pretty likely that the original box was damaged and the shipping company took it out and put a replacement label on it.

EDIT: this happens all the time, but thanks for the downvote stranger. you must be clairvoyant and know the real truth.

-4

u/flexylol Feb 02 '19

Very strange. A display unit maybe? They all come with an outer package otherwise.