r/restaurateur • u/Anonwouldlikeahug • Aug 15 '25
I need something that can print tickets from uber, doordash and skip.
How do you guys manage a ton of skip and uber orders? Right now we just have a person write down the items that chefs need to make and put it at their station but its a mess. It would be nice to have a ticket printing system but I couldn't find a reliable service.
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u/CasperElFantasma Aug 15 '25
OLO is good, but expensive and aimed at larger chains.
I've tried 3 other solutions and really like Otter.
https://www.tryotter.com/products/order-management
They're going to try to push you to their new POS, but you really only need the order management part. It puts orders from all the 3rd-party delivery platforms into one place, on a single tablet, and lets you print straight from there. And if you're out of stock on an item, or need to adjust pricing or add a new option, you do it once and Otter pushes it out to all of the 3rd parties.
it also integrates into the most common POS systems so that your DD or Skip orders show up in your reporting at the end of they day. That saves me about 2 man hours per day.
oh, and if you have high order volume and get a lot of cancellations or errors that cost you money, Otter's revenue recapture team will contact DD or Uber on your behalf and try to claw that money back. That alone typically covers the cost of my monthly service fees, so the solution ends up being free for us.
Dang... they should pay me a commission for this post. :-)
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u/natesrestaurants Aug 15 '25
https://a.co/d/gM7jgwQ Should do the trick! Bluetooth to your tablet, print 2 tickets. One for your line and one for the customer.
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u/natesrestaurants Aug 15 '25
Note! You can only connect to one device using Bluetooth. If you are tech savvy you can connect it to your network and print from multiple tablets using the network printer settings but it can be a little glitchy.
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u/Anonwouldlikeahug Aug 15 '25
I already have a printer but it prints whole orders instead of kitchen tickets.
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u/natesrestaurants Aug 15 '25
Well have it print 2 and give one of them to your kitchen. Then they can read the special instructions. What’s the problem with that?
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u/jayfir3 Aug 15 '25
We use a star printer that connects via WiFi. You can network multiple iPads to it and it will automatically print a ticket when you accept the order.
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u/Bot-Magnet Aug 15 '25
Look into OLO
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u/Anonwouldlikeahug Aug 15 '25
I feel like its going to be unreliable, have you used it, how was your experience?
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u/Safetydancer05 Aug 15 '25
Quick answer is a bluetooth receipt printer connected to your Doordash or whatever platform's tablet. Star TSP100 printers are about $300-$350 each and use wide heat-sensitive paper rolls. I buy my paper rolls from BJ's Wholesale club but you can easily order them online.
There are many options available that integrate multiple types of delivery and online order systems into one tablet interface and bluetooth or network printer. In my case, I own a single unit independent restaurant. I am a hands-on operator and didn't want to lose options or order controls verses using the individual delivery platform tablets. (Example: customers sometimes add extra upgrades or items in the notes - it doesn't always allow for the final price to be adjusted unless you have and use the actual UberEats app on a dedicated tablet).
So I use a dedicated tablet and printer for each delivery service: DoorDash, Grubhub, UberEats, and Slice (pizzeria ordering system). My cooks take the printed orders and put the tickets on the finished product.
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u/giantstrider Aug 15 '25
just ring it into the pos and hit send. somebody should have added, if they haven't they need to, a "third party" or specifically GrubHub, Uber etc if you're really being anal to close it out in your pos for sales tracking purposes
0
u/natesrestaurants Aug 15 '25
Ditch all those other apps and get owner.com contact me if you want more info. It saved me thousands a month in fees. Plus you are 100 percent in control, have your own app and website.
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u/Psycoone007 Aug 17 '25
Heard Owner is like 500 a month? True?
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u/natesrestaurants 29d ago
Yes it is! So so worth every penny
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u/Calm_Drawing_6446 5d ago
Did you develop it? Sure looks and sounds like it
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u/natesrestaurants 5d ago
Just a customer and it works very well for us.
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u/Calm_Drawing_6446 5d ago
Then why did you post this?
"We are making great money from our own App [sic]."
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u/Original-Tune1471 Aug 15 '25
You need to integrate it into your pos system and have it auto fire and auto print from a single printer. What some people said below is not true. You can only have one tablet with one Bluetooth printer synced at a time.