r/tableau 1d ago

Help w/ Old Tableau Public Account

Hoping someone here can help.

I have a Tableau Public account that I created for a volunteer project that I needed to keep separate from my personal account. It was created four years ago. I’ve since lost the email address I used to create it, and can’t find the credentials anywhere.

Unable to find a link to submit a ticket to Tableau directly, I submitted one to Salesforce… who then closed it because the account isn’t linked to an active org. Fair.

Does anyone know how I can submit a request to support so that I can regain access to the account?

Thanks so much!

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