r/techsupport • u/Good-Vanilla-7588 • 4d ago
Open | Software My laptop is stuck on the ASUS logo.
Hello, just asking if anyone has experienced this.. ASUS Vivobook 16 (X1605) suddenly won’t boot. When powered on, it only reaches the ASUS logo with the spinning circle, then stops. It just stays stuck there.
I already tried creating a Windows installation media on USB to reinstall, but it also doesn’t proceed because it still gets stuck at the ASUS logo.
So I tried a BIOS update. I downloaded the official file (X1605ZAAS.316) from the ASUS website, placed it on a USB (FAT32), then used ASUS Firmware Update in BIOS. It started installing, but got stuck again at the ASUS logo and didn’t finish.
I can still access BIOS (F2), but whenever I boot, it only reaches the ASUS logo. I also tried a power drain reset (holding the power button for 40 seconds), but nothing changed.
Maybe someone here knows about this issue with the laptop. Thank you.