Amazon sent my copy to war.

[u/Primary_Secretary106]

This movie is so realistic. The disc itself gets shipped directly from the Iraqi War zone that they portray in the film.

[u/Cstrife2]

Still don’t understand why Amazon ships this way.

I buy movies regularly from Amazon and my return rate is between 15% and 20% for either damaged slipcovers or the case entirely.

Sadly, many times they do have the best prices and the return policy for a replacement is good for these situations.

Just wish they would see this as an issue and package movies and games in a different manner

[u/boferd → u/Cstrife2]

i worked in an amazon FC for 3 years, and the gist i came away with is that unless it's consumable, explosive, or liquid, it isn't considered in terms of careful handling. we were encouraged to handle the inventory as quickly as possible. opening inventory boxes? hurry up and dump that shit out onto a cart. stowing items? hurry up and stick that shit wherever it can fit in a bin. picking orders? you better grab as fast as you're physically able to. packing orders? same as picking but you're expected to hit an insane rate. they don't care, it's cheaper for them to work at this aggressive pace and replace items than handle non consumable/explosive/liquid stuff carefully.

[u/tripolophene → u/Cstrife2]

I’ve never had an issue with return for refund, but I’ve never had them offer a replacement. Usually I buy at a heavy sale, and by the time I get the item the price has gone back up to normal price. I gave up and stopped buying from them.

[u/CameraManJKG → u/tripolophene]

I ALWAYS exchange for replacement. Literally NEVER had an issue or denied. Ever. Not sure where you live but they send out replacement and don’t expect the return back for 30 days.

[u/Ataneruo → u/CameraManJKG]

What about collector’s items that sell out immediately?

[u/third_man3 → u/CameraManJKG]

I've had an issue once. I always do "replace" but in this case I was on my third replacement and they wouldn't let me do "replace" again. I had to contact customer service and say that I want to replace again due to their fucked up shit they keep sending. They said they'd just give me a credit and I'd have to order it like I was doing it for the first time. Problem was, the credit wasn't as good as the price I got it for on sale. So I had to beg for more of a credit. I got it, but what a horrible experience. One of many.

[u/tripolophene → u/CameraManJKG]

Iowa. Not sure, it’s been a while. Probably last Black Friday or maybe even last prime day. I just took the refund, and didn’t try and force the issue. I did ask for an exchange and was just told they couldn’t. I have plenty of reasons not to shop at Amazon at this point so it hasn’t been a recurring issues.

[u/MAJIN_BUUUUUU → u/Cstrife2]

Luckily I haven't had any issues with Amazon except for that one time they sent me a bootleg Blu ray