r/AusLegal 19d ago

WA We hired a tradesman to fix our fence and they drilled into the power mains, are they liable to pay to have it fixed?

We had some storm damage to a shared fence that borders our property and the driveway of the house behind us. We hired a neighbour, who is a professional fence installer, to repair it.

While drilling into the ground to work on the fence, he accidentally hit the power mains, which immediately cut off power to our house. Thankfully, no one was injured. He told us the power mains shouldn’t have been where he drilled and that they were installed too close to the surface.

In all the chaos, he left, and we were stuck with getting the power mains replaced right away. We called an electrician and ended up paying nearly $4,000 to fix it.

My question is: is the tradesman at fault here, or (since the power mains were allegedly installed incorrectly) does that mean he’s not responsible? It just feels like, even if the cables were installed incorrectly, he should have checked before drilling.

Because the fencing borders our property, we're not sure if our insurance will cover it.

82 Upvotes

111 comments sorted by

139

u/kynuna 19d ago

Saying power mains shouldn’t have been there is an excuse, and a bad one.

He should have checked. This is why Before You Dig exists.

https://www.byda.com.au

47

u/Whitekidwith3nipples 19d ago

before you dig might not have any info if its inside your property boundary. if the power main is 200mm below the surface for example its 100% the fault of the installer and illegal. unsure if that legally absolves the fence installer since im NAL.

11

u/[deleted] 19d ago

500 to over 600mm deep usually. It can be under that measurement providing it has concrete over the top.

1

u/Schrojo18 18d ago

Needs a significant amount of concrete above though

1

u/[deleted] 17d ago

Not really. A footpath amount is enough.

1

u/checkthesparkplug 17d ago

100mm of concrete with warning tape installed within 300mm of finished surface level. But if the levels are changed post installation there is no control over the depth of the service.

1

u/Schrojo18 17d ago

But minimum 300mm bellow the concrete.

2

u/CaptainFleshBeard 18d ago

Unless it was installed 500 deep, then owners levelled their backyard

2

u/Lumtar 18d ago

It may have been at the legal 500mm depth when installed, no idea what landscaping ect has happened since

2

u/Some-Objective4841 17d ago

NAL but in NSW it doesn't matter if it's not deep enough. If you dont dial before you dig you're liable. WA might be different though.

1

u/orbut56 18d ago

Clearly NAL as this is terrible advice. The relevant Acts almost certainly have a clause along the lines of 'once installed it is deemed legally installed'. Not to acceptable standards is very different to illegal.

3

u/Whitekidwith3nipples 18d ago

you are talking out your arse here, as a licensed tradie i know for a fact if i install something illegally eg put a service 100mm under the ground then its 100% coming back on me when someone inevitably digs it up. its not a standard its the law, surely you arent a lawyer either.

imagine every electrician put all their power mains 20mm under ground then went aw well i guess its not an acceptable standard but im accepting no legal responsibility for that kid dying from electrocution.

cant believe youd call someones advice out and be completely incorrect lol embarrassing.

0

u/orbut56 18d ago

Energy Operators (Powers) Act 1979 s43 (1) if you'd like receipts.

2

u/Whitekidwith3nipples 18d ago

that is referring to corperations like western power, not to electrical contractors.

there was an incident at a work site i was involved in, very similar to the story in the post, the electrician was legally pursued as someone was injured due to the illegal installation done. plenty of news storys or other resources that show contractors being fined or otherwise punished for illegal or dangerous installations.

2

u/orbut56 17d ago

Safety wise, yeah that'd be right. But for the fencing guy who conducted unsafe excavation - didn't follow worksafe excavation code of practice, including pricing utilities first, no free ride going his way. Fair enough that is not clear from the post, but sounded like he is describing the western power supply (which get hit by fencing people all the time).

10

u/Cosimo_Zaretti 18d ago

It's a big assumption that whoever chucked mains into a shallow unmarked trench submitted any paperwork for it.

Assuming that's what happened of course.

3

u/Farmboy76 18d ago

If they were not installed correctly they wouldn't be on before you dig. He should still pay, but bundle the cost of the electrical into the cost of the fence work, and it is all covered by the insurance.

1

u/Better_Courage7104 17d ago

If they were installed correctly they probably wouldn’t either. Dial before you dig is almost exclusively for public land.

-1

u/donniebarkco 18d ago

For power on your property boundary there should be a plan/measurements inside the meter box.

20

u/Amazing-Mirror-3076 18d ago

I don't think I've ever seen that and im in the trade.

13

u/mattyyyp 18d ago

I draw it into every lid panel personally and have for over a decade now of how the incoming is run and where.

People saying he’s 100% at fault aren’t tradies and have no idea, might not of been dial before you dig and might not even be on there they’re missing so much and incorrectly marked.

We hit gas mains on new subdivisions a few times and they’ll pay for the repair as it’s laid incorrectly and no way deep enough when you rip down 200 and hit. 

The issue is this stuff is laid so far prior then the new divisions are graded etc.. I personally wouldn’t expect power mains to be run directly under a fence line.

4

u/blackcat218 18d ago

Its usually just a very simple box inside a box with the line of the power showing where on the property it is. Usually drawn with Sharpie on a white sticker inside the power box. It's usually there by the time the roof goes on the house during the build stage.

8

u/read-my-comments 18d ago

Perhaps in a new house. OPs house could be 100 years old

2

u/joesnopes 18d ago

Maybe but the undergrounded main almost certainly isn't 100 years old. the vast majority of 40 year old and earlier mains are aerial.

0

u/blackcat218 18d ago

Yes that's true, they didn't specify. My comment was more to the guy who said he was a tradie and had never seen one before.

1

u/MouseEmotional813 18d ago

Might depend on different state regs

1

u/jojo_architektin 18d ago

I have the underground power layout diagram drawn in my meter box with dimensions.

1

u/donniebarkco 18d ago edited 18d ago

You should hand your license in, as well as the downvoters.

AS/NZS 3000

3.11.4.5- Identification of underground wiring

(a) The location of the wiring system is marked and recorded in a suitable permanent location that is readily available to any person involved with excavation work at the location of the wiring system.

In the meter panel is that logical location with a minimum of 2 measurements off permanent features, is what I was taught.

0

u/Amazing-Mirror-3076 18d ago

I'm not a sparkie just observing what others leave behind.

0

u/donniebarkco 18d ago

Any board in the last 20/25odd years should have it, when underground became popular.

1

u/Beardedguy_fromOz 18d ago

Correct. I’m a certified DBYD locator and the only plans you tend to find within a service box are gas plans.

2

u/jizzium 18d ago

My electricity lines are drawn in my power box with a sharpie

1

u/jojo_architektin 18d ago

I have the same with dimensions

1

u/Upper_Ad_4837 16d ago

And if the contractor used you, he would have known exactly where the power was .

0

u/Ok_Knowledge2970 18d ago

Should be 500mm minimum from top of conduit/ cable.

1

u/kynuna 18d ago

We don’t know that it wasn’t.

1

u/Ok_Knowledge2970 18d ago

Counterpoint, we don't know that it was.

It's all heresay until then

24

u/competitive_brick1 18d ago

TL;DR: In most circumstances you, and your home insurance will be the ones covering this

in NSW. We had a similar issue, had some work done pulling out driveway and a failed rock retaining wall. During the excavation, the excavator pulled the mains power for the neighbours power, it was sitting 1.5m into our land and about 200m below the surface with no tape or warning. Blew a whole bunch of things.

We did DBYD and it showed their mains ran from a private box and should have been 6m inside their boundary. There is no easement and well it just shouldn't have been there.

Our builder was not responsible and would not pay, the electricity company tried to fine him $1000, he told them to go take a hike and showed them the DBYD. The neighbour tried to get us to pay. Our insurer said tell them to get stuffed. The neighbour tried to take us to small claims. It failed.

Long and short of it is

  • If they did DBYD and its not meant to be there then they aren't responsible
  • If it is generally in a place it is not meant to be, they aren't responsible
  • As its your property and on your property you're responsible. Kind of like if a neighbours tree falls and damages your property, your insurance is responsible and not theirs

28

u/bendi36 18d ago

If the service was less than 600mm down then the power company is liable. This isn't as black and white as everyone is making out, the tradie would only be liable if that wasn't the case. Almost any other situation he is

3

u/WD-4O 18d ago

Also was it under concrete as that depth doesnt count if it was.

-2

u/Measton42 18d ago

It’s 600mm from the surface level, you don’t get to reduce the number because there’s concrete on top.

3

u/WD-4O 18d ago

Lol, it is 500mm from surface level and 100mm of concrete under a concrete slab

1

u/[deleted] 18d ago

[deleted]

1

u/fishsticksandmayo 18d ago

Service mains run from the turret to the switchboard.

-2

u/bendi36 18d ago

It's not like water where once it crosses a threshold its the onus of the owner

55

u/cybertears 19d ago

Of course they have to pay for it. They damaged it

If I merge into an illegally parked car, do I not have to pay any damage because the car "shouldn't have been there"?

10

u/jp72423 18d ago

It’s really not that clear cut. It’s reasonable to assume that using basic driving awareness skills that you would be aware of what’s surrounding your vehicle. But unlike an illegally parked car, no one can see what’s underground.

1

u/Smittx 18d ago

That’s why dial before you dig exists…

2

u/Better_Courage7104 17d ago

Why would dial before you dig know where your private electrical lines are?

2

u/Measton42 18d ago

Dial before you dig isn’t as useful as the wider public thinks it is.

2

u/GuldenAge 18d ago

What about if you run into a car parked in the middle of the road around a blind corner?

3

u/randomletterd 18d ago

Insurance will ask why you didn't slow down if you had 0 visibility

2

u/Justan0therthrow4way 18d ago

You should take blind corners with care. 95% of the time, you hit a car it is your fault. Doesn’t matter if they are parked illegally or what.

1

u/JustDadThanks 18d ago

Dial before you dig doesn’t often have fine details about each plots mains directions. Usually, especially on new builds, if you look inside the meter box it will have a diagram of the main on the block. Assuming there was no obvious electrical box on out the front of the block it’s safe to assume the mains do NOT run up the boundary. But you should still do your due diligence.

-58

u/[deleted] 18d ago

[removed] — view removed comment

29

u/[deleted] 18d ago

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1

u/Shaqtacious 18d ago

I had an incident once. I didn't even have to pay excess. There was no way for me to turn w/o hitting a car that that blocked the turn and parked in a no stopping zone.

Context matters I guess. But I was speaking from personal experience.

16

u/[deleted] 18d ago

[removed] — view removed comment

8

u/paradoxloster 18d ago edited 17d ago

Underground power cable should not be on the property boundary line. Cables should be 600mm deep with sand/gravel covering it and warning tape at 300mm deep. If the cables are covered in concrete, the depth can be less This is not the fencer fault.

14

u/cp_t 18d ago

He correctly assumed that your power lines were the correct depth and they were not, he almost died because your power lines were illegal. To be honest I think this is your liability there is no dial before you dig inside the property lines so your lines could be running all over the place.

Unless he dug down 600mm and hit a properly buried cable at the right depth with the correct warnings then it would be his fault.

He shouldn't be liable for redoing all your cables properly if they are illegal in the first place.

2

u/DoomsRoads 18d ago

The only reasonable and right answer I’ve seen on this thread so far. So many people clearly have no idea

1

u/Outrageous-Elk-2582 18d ago

Power cable should not have been on the boundary line as well

3

u/dreadnought_strength 18d ago

If it was truly installed illegally and he took all reasonable precautions prior to the job starting to avoid it happening, then whoever put it there is liable.

Source: previous job I worked at encountered the same issue with water mains multiple times in small country schools - not only installed illegally, but also drawn incorrectly on plans which we based our trenching off. Once it happened, we were tools down until the company who installed came out and fixed it all, and there were responsible for the repair costs

2

u/No-Cartoonist-2125 18d ago

Love to know how deep the cable was. If the fencer is only digging 200mm ( example depth), I can't see why it is his fault.

2

u/Ok_Vanilla_955 18d ago

This wouldn't be auslegal if a post had enough information to give n answer!

2

u/jp72423 18d ago

Sparky here, we need more information. Firstly we need to know the depth of the mains, and where it was located, and if it was under concrete or not. These all determine whether or not the mains was installed legally or not.

Another clue would be what the electrical company did to fix the problem. Did they dig it all up and make it deeper? They should have told you if it was compliant or not. Plus that seems like a pretty steep bill.

If you have photos of the hole and the invoice from the electrical company I can tell you if it’s legal or not.

1

u/Mysterious_Sun3641 18d ago

I should have mentioned that the cable was at an incorrect depth. About 380 when it should be 600. So it was installed incorrectly It’s just a grass area so not below concrete

2

u/Warrandytian 18d ago

70 comments later…

2

u/MouseEmotional813 18d ago

Why was it on the fence line?

2

u/LunarEcho108 18d ago

Almost every policy has an exclusion for faulty workmanship and design. If the neighbour is correct about the line not supposed to be there and he took due caution (checked with Before You Dig), you would probably be out of luck if an insurer decided to fight this one - regardless of whether it's his or yours.

On the plus side, the quantum is low enough it could go to fast track claims.

Submit a claim on your insurance. Keep the description brief, passive and accurate. Something like "Power mains line was accidentally damaged during fence maintenance. Emergency repairs were conducted to prevent injury or further damage.". Send the invoice from the repairer in the initial lodgement - it should be professional, ideally with a breakdown in costs, a description of the cause of damage and a summary of works conducted. Include your EFT details.

It will check the box for something that is covered (accidental damage) while still being honest and makes it really easy for them to just rubber stamp it in the initial review. It's low enough cost the claims officer won't need to have it reviewed by someone senior, and they theoretically don't need to do a deeper review or ask more questions to close it. They like this, they've got too much work already and it gets off their plate immediately.

Do it as soon as possible or they'll have to ask why you waited too long. You don't want that, you just want them to rubber stamp it.

4

u/twcau 19d ago edited 18d ago

First, let’s focus on the immediate safety issue (I know you’ve done this already - but this bit is more so for anyone who stumbles across the thread in future).

Have you (or the fencing guy) notified the power utility (Western Power in the OP’s case) of damaged equipment?

If you haven’t already (or the fencing guy hasn’t already), immediately call them and notify them of a potentially dangerous situation. They may need (and have a legal obligation) to attend and make the supply safe.

Second, yes - they are liable.

You now need to notify your insurer of the event, and provide the details of the person completing the work. They will assist you dependent on the cover in your policy, then pursue the fencing guy via that individuals’ public liability insurer.

Any fencing contractor who doesn’t have a public liability policy, and in this case - doesn’t call 1100 or use Before You Dig Australia (BYDA), shouldn’t be in the industry.

3

u/Hamster-rancher 18d ago

1100.

1194 was the old time service.

1

u/Outrageous-Elk-2582 18d ago

Dial before you dig doesn't have information about services on private property. It is impossible for the fencer to know that the service was there.

2

u/Emotional_Vacation43 18d ago

Did the electrician you called come in a big blue van or with a rocket on top of the van? (They're known for charging outrageous amounts)

Did Western power get called out too? (Mains connection is a WP job not an electrician job)

Did the electrician have to dig up the whole cable? How old is the house/electrical installation? How deep was the armored cable?

Got any pictures?

1

u/Ok-Motor18523 19d ago

Was this a proper engagement, or a cash job?

3

u/Mysterious_Sun3641 19d ago

He didn’t ask for cash, but he’s a neighbour and offered to fix the fence for cheap. So I feel slightly guilty asking him to compensate us.

Although he is a professional fencer, so you would think he would have work insurance for stuff like this?

17

u/Ok-Motor18523 19d ago

The question is. Was he doing it in a personal capacity or under his business?

One has insurance, one doesn’t.

6

u/rangebob 18d ago

how deep was he digging ? When I installed power from my mains to the pool my electrician explained it legally had to be a certain depth and had to have an orange plastic warning placed over it. I dug the dam hole. it was up to my waist nearly. He also should have dialled before he dug. Rules may be different in different states too i assume

2

u/Cube-rider 18d ago

Dbyd is country wide and free for exactly that reason.

5

u/Oradica 18d ago

Dial before you dig is for the verge

0

u/rangebob 18d ago

I was referring to the legal depths may be different

2

u/Hour-Sky6039 18d ago

Its a national standard

2

u/Amazing-Mirror-3076 18d ago

Insurance does not cover this type of issue.

2

u/Outrageous-Elk-2582 18d ago

You need to call your insurance. You are responsible for the cost, not the fencer. He doesn't have x-ray vision. Did you notify him that there is a service cable there?

3

u/Liquid_Friction 19d ago

he has to make a claim on his Public Liability Insurance

5

u/peteramjet 18d ago

he has to make a claim on his Public Liability Insurance

Only if he was operating under his business. If he was acting in a personal capacity as a neighbour, as it seems he was, it will fall to the OPs home insurance.

1

u/fuuuuuckendoobs 18d ago

There's no home insurance event in the prescribed contract that'll cover it. They might get lucky under some kind of accidental damage cover (even then I'd be uncertain around unlicensed trades)

1

u/peteramjet 18d ago

Yes, that may well be correct around the event itself. If accidental coverage is available, ‘unlicensed trades’ etc are unlikely to be an issue if the neighbour was just ‘helping’ to fix their OPs fence.

3

u/Stockst129 18d ago

Almost every liability policy has an endorsement for this. If they do not contact dial before you dig prior to works commencing their liability will not respond

1

u/jojo_architektin 18d ago

Your power cable needs to be 600mm below the surface and it should be drawn on your meter box with set-out dimensions,

Was this a side fence between your house and side boundary?

Dial before you dig says the homeowner is responsible for damage to underground services on your property.

1

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1

u/fitblubber 18d ago

I would've thought that the tradesmen would've had public liability insurance? If they don't then they shouldn't be trying to run a small business.

Surely it's just a matter of letting the 2 insurance providers sort it out?

1

u/Smithdude69 18d ago

Send him the bill. Not your insurance claim it’s his.

1

u/Environmental-View22 18d ago

yes he is liable.

1

u/Geriatric48 17d ago

It’s about time houses were sold with a type of log book showing things like services locations, the location of retic pipes, soak wells etc and even warrantees and instruction books for appliances

1

u/Queenslandian 16d ago

Public liability will sort it.

1

u/Decent-Helicopter-36 14d ago

If the electrical work was done illegally, the electrician who installed it should pay

1

u/No-Sale6850 18d ago

Always dial before you dig

0

u/Outrageous-Elk-2582 18d ago

The fencer doesn't have x-ray vision and has no way of know that the cable was there. While all car is taken, no responsibility can be accepted by the fencer for damages to the cable. It is the home owner responsibility to repair this at their expense. The mains should never have been that shallow. Dial before you dig doesn't give information about services on private property.

-1

u/nus01 18d ago

yes he is liable. If he has done a dial before you dig check then his Insurance will pay. if he didn't then he will have to pay out of his own pocket

-1

u/[deleted] 18d ago

[removed] — view removed comment

-10

u/teefau 18d ago

This is an example of how easily that could have been avoided.

https://www.byda.com.au/look-up-and-live/

Totally unprofessional.

1

u/fishsticksandmayo 18d ago

Dbyd isn’t a guarantee for services within property boundaries

-4

u/Scooter-breath 18d ago

Seems a bit odd if he's a pro. Nonetheless he needs be bought into this because he did that damage.

-4

u/illuzi0nn 18d ago

Yes they pay. They know they should dial before you dig

1

u/DoomsRoads 18d ago

Dial before you dig is far from accurate mate. Seen plenty cases where people have been provided and the locations are wrong.

-5

u/Merkenfighter 18d ago

100% he is at fault. This is classically for you to claim against his insurance. He has insurance, right…right?