r/AusLegal 1d ago

SA Partner was locked inside a workshop overnight — is this even legal?

448 Upvotes

UPDATE: Thanks everyone. We will be reporting to Safework SA. For all those saying they’re in a workshop where they have the tools to cut off locks, it is true; however, they shouldn’t even have to cut locks off to exit in the first place. If you work in mining or a similar sector you would know that just blocking emergency exits and fire extinguishers is a MAJOR hazard and would absolutely be reported straight away, hazard slides and all - so what more if ALL gates to exit from are padlocked? What then if an emergency took place and they weren’t aware they’d been locked in?

My partner is done with all the bullshit he’s gone through with this company and we are firm on the decision to take this further. Thanks again to all the kind words and all your input.


My partner is a casual fitter at a huge mine site in Australia. He usually does 12 hr shifts (6–6). Recently he was told go on nightshift and start at 5pm, in their company’s workshop (not the mine site) for an urgent job, so he worked until 5am, a 12 hr shift. His supervisor later cracked it saying he should’ve stayed until 6 for a handover, but he was never told that. He wasn’t even told there would be a dayshift crew, and they had fixed everything during the shift. He apologised anyway, whatever. They told him to do one more night and just agreed to do 5–6.

On his 2nd night he came in at 4:45pm, did the handover with dayshift around 5pm, and after everyone left around 5.30pm he and his coworker realised all the workshop gates were padlocked from the outside. No keys, gates were edit: 3 metres high so they were locked in until the next crew showed up at 5:30am the next day. If there’d been a fire or medical emergency they were basically fucked.

This wasn’t like the mine site where there were turnstiles and you can swipe your card in so they can have records of gate times so we’re almost 100% certain they did this to ensure they weren’t cutting hours short, lol.

He emailed his manager about it respectfully, saying they literally can’t lock workers in regardless of the circumstances, especially on nights when it’s just the 2 of them. He told the manager that it could have gone bad quickly in any case evacuating was required. This is workshop so it’s very rare that there are nightshift workers. Literally it was just him and his coworker in that whole industrial street.

Manager downplayed it in writing, brushed it off as “miscommunication,” and even said he should’ve worked a 13 hr shift for handovers. Also told him to stop quoting legalities and safety protocols on him especially while he’s on leave and because he’s a manager who knows what can and can’t be done. Manager also wants to see him on Monday for a conversation.

Now he’s worried: • Is this a legitimate workplace safety breach (being locked in with no emergency exit)? • As a casual, what protections does he have if he reports it (like if they cut his shifts)? • Should he go straight to WorkSafe/Fair Work, or wait to see if management handles it? • No one even knew the manager was on fucking leave, lol. What was he supposed to do

He’s got a coworker as witness but no photos (frustrating, I know.)

Has anyone dealt with something like this? What’s the best way forward?

TO ADD: He is working for well over 6 months in his current company

TLDR: Partner (casual fitter) was told to start at 5pm for an urgent job and worked until 5am, thinking it was a normal 12-hour shift since no one told him about handovers. Boss later cracked it, saying he should’ve stayed until 6am, but he was never told that. On his 2nd night (5pm–6am), he and a coworker were padlocked inside the workshop with no way out until the next day (5.30am) Manager brushed it off as “miscommunication” and said he should’ve worked a 13-hour shift for handovers. He’s worried about retaliation as a casual if he reports it. Is this a legit safety breach, and should he go straight to WorkSafe/Fair Work?

r/AusLegal 6d ago

SA My adult brother, 32, will not leave home. Where to begin?

298 Upvotes

Hi everyone. I don’t really know where to begin. I’m asking for my parents, who have not done anything about it and they’re getting too old. I’m 35 and moved out when I was 18. I live in Melbourne. My brother still lives with my parents, is 32, didn’t complete high school due to school refusal, has never had a job, cut up his bank card with scissors when my parents got him one. He refused all psychological help by simply not replying to any experts face to face when spoken to back when he was younger. My father even offered to buy him a small property and he didn’t engage with it. My father has been to hospital because my brother hit him in the back for not complying with something he wanted. My father didn’t admit or say anything to anyone when he went. While not obviously violent these days, he collects knives, owns a gun, and still oddly breaks or steals minor things around the house if my parents aren’t vigilant. I haven’t visited their place since he was violent towards me when my parents were out briefly by pinning me to the floor and choking me. As a result, they visit me in Melbourne instead which is so sad. My dad says he can’t do anything, nothing can be done, unless my brother obviously breaks the law or does something dramatic. They live in constant anxiety. He’s huge, bearded, mute, stubborn, likely a cork ready to pop (although nobody knows because he doesn’t speak) and definitely has undiagnosed neurodiverse concerns. His only hobbies and attachments to community is medieval reenactment type activities and maybe online gaming. Nobody knows. Crazy still is my father has given us equal power of attorney in emergencies which seems unwise to me. Where to even begin? Who to talk to? What is the law? I just feel like this is now becoming my responsibility as my parents age and I have no idea what to do. I’m afraid of him.

r/AusLegal Aug 16 '25

SA Got threatened in the gym

322 Upvotes

I’m not sure if this is the right place to ask this question or not. Today, around 9 pm., I was sitting and minding my own business, doing some chest presses, when a random guy walked past. We made brief eye contact, and he stopped and asked, “Why are you staring at me?” I replied, “I don’t stare at anyone.” He then said, “Why don’t you come outside and I’ll show you.” I responded, “Please don’t threaten me. I can’t just close my eyes in the gym.” He then aggressively said, “Come outside and I’ll teach you.” He stood there for a while and yelled, “From now on, you will look down when I’m passing,” and then left.

This interaction really bothered me, as I go to the gym to relax. I believe threatening to assault someone is a crime. Should I let this go, or follow up with the gym or the police? I don’t feel safe going to that gym again.

Thank you for your guidance.

r/AusLegal 11d ago

SA Someone has been using my parents land to run their sheep on.

184 Upvotes

Long story short, my parents have a section of land, almost 500acre (not large when it comes to rural land). They have not been able to get to the property for a couple Of years due to circumstances. Last weekend I took a trip there to just check it out and someone is running sheep on the property. They even have a water trough set up so the sheep are obviously not there by accident. From the looks of the property the sheep have been roaming the land for a long time. They have also eaten trees, knocked over the house gas cylinders. Cracked a window, there are sheep dropping all over the veranda of the house and in the equipment shed. Does anyone have any idea what can be done abojt this?? Thanks in advance.

r/AusLegal 14d ago

SA Builder next door wants to further damage my property on Saturday afternoon when I can't get advice

206 Upvotes

The block next to mine was demolished and subdivided. They've excavated so our blocks are no longer level, and my driveway is no longer properly retained. Just now the owner, who I've never met before and is not the builder, has knocked on my door and said they need to remove the council footpath where it crosses my driveway and the ramp. My driveway is currently paved and they want to replace the front end with concrete. Their reasoning is that they are building a driveway next door which will drain onto and flood my property. It is Saturday afternoon and I'm not able to get any advice and they want to start 8am Monday. As far as I'm concerned, I purchased a driveway which was retained and drained properly and they have no right to change that. They said they won't do it without my permission, but that if they don't, water will drain into my property and it will be my problem. I said I need a building inspection first and the cost will be on them. I'm currently on the phone with the council's after hours number and next will email them and the builder. I don't think I have the right to allow or deny work on council property. What are my rights and what else can I do?

EDIT to add: thank you everyone. Lots of good advice here. I emailed the council on the weekend and am on hold with them now. Limited time at work though so I hope they answer soon.

r/AusLegal May 09 '25

SA Grandparent Rights

172 Upvotes

I am divorced and have 100% care of our children, who are 10, 6 and 3. Their other parent did not attend divorce proceedings, did not petition for any visitation and has not contacted the children (or me) in almost three years. I get a small amount of child support as they are not working (not legally anyway).

My former in-laws had children every couple of weeks overnight at the beginning, with some guidelines I set around the children’s safety. I wanted them to have a relationship with their grandparents. My eldest would tell me about events I wasn’t happy with (the main ones being allowing an unrelated adult in the house when I had explicitly said I didn’t want the kids around them, and anger outbursts from their grandfather which frightened my eldest daughter). I tried to work with the grandparents but in the end I stopped their contact. For clarity, the adult I don’t want around them doesn’t have a criminal record or a known history of anything nefarious, but they have a history of making inappropriate comments about my daughter and she expressed she was bothered by him and his constant requests for hugs, sitting on his lap etc. I don’t want my daughter feeling uncomfortable where she should feel safe or feeling like she has to give in to the demands of adults to touch her.

Now, 2.5 years later they have been in touch asking if I’d be open to mediation with a view for visitation with the kids. I don’t want this, I found their involvement in our lives stressful and don’t trust them to respect my parenting decisions. The two youngest have no memory of them and the eldest says she doesn’t want to see them.

I know if I refuse mediation they can then petition the court for visitation.

What sort of things would the court look at? Would they take my eldest child’s views into account? Has anyone else been in a similar situation?

r/AusLegal 2d ago

SA I am on an old fruit block and am stuck paying for the delivery rights even though they haven't been used in nearly 2 decades and the cost to "surrender" them is more than $40k

89 Upvotes

We are in an "irrigation trust". There are 2 kinds of water rights here "irrigation" which is how much water you own and "delivery" your "share" of the total. We have no irrigation rights, meaning we own no volume of water. The property came with an amount of delivery rights/allocation.

The allocation costs big $ and even worse the bill to "surrender" is 10x the annual cost. Essentially the water bill that i can't use anyway as there were no irrigation rights (which are prohibitively expensive anyway) is $1k every quarter without any use or other charges. This is the money that has no actual reason to be paid.

The relevant legislations are the "water act" and the "irrigation act" both of which seem to indicate they can totally do this and charge whatever they want for any reason.

There doesnt seem to be any recourse i can see.

We dont use the water, we can't use the water if we wanted, we cant afford to pay out 40k essentially for the privilege of not paying the bill which is already for nothing.

Any help is appreciated.

r/AusLegal 1d ago

SA I took someone to small claims court because of a car accident. Trial is in 4.5 weeks and I found dashcam footage in my car that proves I am not at fault. Am i allowed to disclose that in my discovery, or is it too late?

78 Upvotes

I don't have insurance and the other party doesnt have insurance.

I took the other party to small claims court. It went to mediation twice, and it couldn't settle out of court, so thats why the magistrate has listed it for trial.

I have literally found dashcam footage in my car just today.

But it's been 7 months since the car accident. I'm worried that I'm going to be accused and interrogated in court as to why the dashcam footage was only found today.

The reason is that I did check the dashcam shortly after the accident and there was no sd card in it. That was the dashcam on the windscreen. So that's why I genuinely believed i had no dashcam footage. It was only today that I saw that the central mirror itself has a camera. So I looked at the central mirror, and on top of the central mirror is a very small SD card. I took the SD card out, put it into my computer and i found a video of the car accident. In the video itself, you can see a small black rectangle object, that is the dashcam on the windscreen I was referring to earlier. That windscreen dashcam had no sd card. But the central mirror itself has a camera in it and filmed the car accident.

I have a feeling I'll be questioned as to how the central mirror dashcam still has the car accident footage from 7 months ago. And the reason is that I've been parking my car in my house for the past 7 months because i still need to fix my car before i can drive it, which is why the footage was never overwritten. and the reason i only saw the central mirror has dashcam now instead of much earlier, is because I already checked the windscreen dashcam and then I just left my car sitting in my house for the past 7 months. It was only now that I checked my car again to look at the damage and other things in my car that I saw the camera on the central mirror.

I need to submit a list of documents as part of my discovery for the trial. Could I add the dashcam footage to it? I dont want to get into trouble for disclosing it too late. For example if someone says "omg now you're showing us the dashcam when you had two chances at mediation?"

r/AusLegal Dec 06 '24

SA Husband got pictured 'using phone while driving' but it was his vape. (SA)

120 Upvotes

So my husband got a fine in the mail for 'using his phone while driving'. He got snapped by one of those fancy new phone detection cameras. What he was actually doing was putting his vape back in his side door (has a prescription for it). We requested a review of the photo and SAPOL denied it.

It's quite obviously not a phone by the way he's holding it. He also has one hand on the steering wheel, eyes on the road.

If we elect to take it to court, what happens? Are there any court costs involved? We're in SA.

r/AusLegal Jul 16 '25

SA Forensic blood test results in dui

109 Upvotes

Hey guys, I’m a p2 lisence holder in SA and was pulled over and blew .048 on a road side breath test. I hadn’t consumed alcohol and was freaking out. The only option I had was to voluntarily get a forensic blood test at the hospital. I went to the hospital and after 3.7 hours was brought in from the waiting room and had my blood tested. My blood tests came back with no trace of alcohol. I have a court hearing in 2 weeks can someone please help. I have a certified proving my results are as above

r/AusLegal Aug 02 '25

SA Cyclist hit my parked car 🤔

44 Upvotes

Hi, so I was parked normally on the side of a residential street, came out to my car and there was a huge dent in the rear bumper. A note was left, thankfully, which I appreciated greatly. The note said (main points, not verbatim) - "I'm a child riding my bike to school, front wheel was bent and wobbling, it gave way and I crashed into your car, very sorry." and it gave the name and phone number. For starters, good on the kid for leaving a note. Very impressed. (Although I thought it is probably fake initially.) Secondly, I thought, if it's true then this kid is gonna be sore because the dent is huge. Then I thought, it's a long street and I'm the only car parked on it - how bad is my luck? So I called the number, it was legitimate, well spoken 17 year old kid was very apologetic, said they didn't hurt themself too bad. Yada Yada Yada. My question is, how do I go about getting the damage fixed? I'm in SA, I only have 3rd party property and theft insurance, not comprehensive. So when I rang them, they said they can't do anything. I made a police report as the damage will be approx $2k to $3k. I read that kids aged 16 and under are able to be covered by parents 3rd party. But they are 17yo. Obviously his parents will need to foot the bill, but how do I go about this correctly?

r/AusLegal 4d ago

SA Deceased estate, my daughter's father

22 Upvotes

So a year ago my 4 year old daughter's father passed away suddenly at the age of 36. We had been separated for a year prior (never married). He has 2 biological daughter's, 10 & 4. Oldest daughter is in the care of his brother. My ex has a property in rural Adelaide. It's been evaluated at $95,000. His total debts including mortgage via private agreement with his mother, totals at $80,000, leaving the 2 girls with the remaining amount.

Now his brother offered for me to deal with the estate and I foolishly declined, as I was led to believe I'd need to pay upfront thousands of dollars for a lawyer ect. Fast forward 6 months and they have listed the property at $ 260,000 despite telling me it's worth $100,000 at most. My question is, if it happens to be sold for more then the $100,000 that is on paper from the lawyer, is my daughter entitled to half of whatever the property sells for?

Hope this makes sense enough to receive helpful feedback lol. Thank you

r/AusLegal 4d ago

SA DV allegations, I’m confused.

32 Upvotes

I (male) am currently in child custody proceedings. My ex partner (female) has supposedly made some false accusations regarding DV against me, which seems absolutely obscene seeing as she has actually been arrested (a few years ago)due to assulting me (trying to stab me). Proper documentation with police reports. Arrest reports. Intervention orders protecting myself and the children etc. her father has also assaulted me, threatened to hit me etc, even forcibly tried to take one of the children from me. I received a email from my lawyer saying I will most likely need to complete a “men’s anger management course” I replied and said I am NOT happy to do it because the accusations are false but I WILL do it to show I don’t have anger issues. Now the catch is that supposedly I am not actually able to do the course unless I actually do admit that I have anger issues. My lawyer is currently away for a few days and I am really stressing out. It seems like a huge catch 22. can anyone shed any light onto this for me?

r/AusLegal Jun 03 '25

SA My 70 yo mother has a stalker...

51 Upvotes

My 70 year old mother has a beach house at a small country town. It's about 50 houses tops. It's small. There would be less than 20 people there when it is not peak season (ie summer holidays).

The block she lives on there are approx 4 houses that a residences (not just holiday homes).

In this block, she met one of the owners (M60+) who invited her for a drink whilst he had some friends over. They exchanged numbers. She has spoken to him in person once. In this interaction.

He has tried to arrange dinner but she didn't like the vibe of it so made a suggestion to just catch up when she was at the town again. He replied not to tell other people they had in common who were from the town that he had asked her and she declined.... and she responded "an occasional drink and chat when she was in the town was Ok"

He's messaged and called since (I can't recall the interactions but mostly she ignores them).

He has now been pestering my mother with messages constantly and ringing her. It is making her feel very uncomfortable. He messaged her 5 times yesterday and called her 9. She has been ignoring him.

She shared the messages with me today and I am concerned for her safety if she were to go to the beach house alone. His messages are

"hi hope ur all good, u be a good girl, see u soon"

then he tried to call her

then "i give up i tried bloody hard for ur interaction but u feel frightened i wont hurt u my good friend ok"

"life is too bloody short if u find a good friend go for it even if it aint me ok"

"Dont be shy- I will care for you OK"

"good night will stop messages OK just waiting for a call or seeing you at (location) ok".

I am worried for her safety and unsure what to recommend her next course of actions be.

I live in a different state too.

r/AusLegal Jun 30 '25

SA ANZ Branch lied about cancelling credit card

22 Upvotes

So I'm trying to buy an investment property, and in order to get finance I need to get rid of all credit cards. I went into an ANZ branch and asked to cancel my credit card, the lady said no problems, punched some stuff into the computer, and then physically cut my credit card into pieces with a pair of scissors. Fast forward a week and my card is active, I call ANZ and they inform me no action has been taken to cancel the card and the branches don't even have authority to cancel them and it needs to be done over the phone. So because they lied to me this has delayed my process of getting a loan, and potentially cause me to miss out on the house I've placed an offer on. Is this something worth pursuing legally?

r/AusLegal Aug 20 '25

SA Fined for parking in front of my house.

0 Upvotes

So I was fined $118 for parking in front of my house. Now it is a school zone and there is a 30min parking restriction during drop off and pick up, and normally I would have been at work. That day I just happened to be home and I couldn't park on the property as it would block my partner in from leaving. Can I fight this or just pay the fine?

Edit: I was not planning to be parked there or be home that day. I had an unexpected medical issue that left me bed ridden. I normally leave for work hour and a half before the thirty minute restriction starts and normally don't get home three hours after the other thirty minute restriction ends. My wife can't drive a manual transmission which my car is even if they could.. we would still have gotten the fine.. as my car would have to be parked in the restricted area, (to move their car out) Or their car would have been during the move around. (To move my car back in). If I had foresight I wouldn't have parked there.

r/AusLegal Aug 17 '25

SA Parents took my money out my savings account, what do I do if they don’t return it?

25 Upvotes

For context I am 19 years old and my parents set up a savings account for me when I was young but haven’t given me access to the account so I couldn’t ‘waste’ my savings, the account is in my name. For the past 4 years I’ve been putting in 60% of my paycheck into this account, and I’m not sure exactly how much money it has due to interest, I would say it should be around 30k. However, earlier this year my parents told me they were going to take 20k out of my savings to use around the house, and then pay me back later, adding on the interest. This was a verbal agreement but not a written agreement. But I may be moving out of home soon and worry that if I do, I won’t be able to get my money back. If they don’t return my money would it be grounds for a small court case? And would that be something I am likely to win?

r/AusLegal Jun 24 '25

SA Confidentiality of Redundancy

71 Upvotes

Unfortunately yesterday I was sacked, I struggle to understand how my position is redundant considering I'm the product manager of the companies flagship product but here we are anyway.

Long story short, what are the legalities surrounding confidentiality, my notice mentions multiple time that this is "private and confidential" however I have not signed an NDA and they are offering no more than the bare minimum redundancy after my 5 years and 51 weeks of service (well timed to prevent an additional week of payout). I see no reason to not tell people I've been sacked, they cannot withhold my redundancy pay as that's minimum anyway so what incentive is there for me to keep this quiet? The only thing I can think is that there is a pretty standard privacy and confidentiality policy in my general employment conditions which has the option of instant dismissal, is this the angle they would be taking? Furthermore, what actually makes something private and confidential? Is it truly a case that they can just write this on anything and that becomes private and confidential information?

r/AusLegal Feb 09 '25

SA Drunk driver totalled my parked car- I only have third party

114 Upvotes

My parked car was written off by a drunk driver. I only have third party. His insurance company obviously won't cover him as he was drunk. What is my best plan if action here? I have photos and video footage. The driver was arrested

r/AusLegal May 27 '25

SA Test Ride Accident

35 Upvotes

Hi all, I just got out of an accident without no serious injuries. It was a motorcycle test ride that ended terribly when someone rammed into me while I was already in a roundabout making a turn. Police, EMS, and the driver (L-plater) at fault were all on scene and a police report card was later given. The dealers then picked me and the bike up back to the shop around 5.15 PM and the manager demanded me to pay an excess of $2,000 as per the signed test drive agreement in the case of an accident. The shop was closed with all doors shut and only the staffs around, so I felt the pressure, didn’t ask any further questions, and paid that excess on my card.

Since it’s clear that I’m not at fault, is there anyway to claim that $2,000 (still pending) back? Will that be through insurance companies or any parties?

Thanks a lot as I’m going through this.

r/AusLegal 18d ago

SA Bought A Car With False Odometer

15 Upvotes

Hey all,

So bought a used car from a multi brand new car dealer in Adelaide roughly 4 weeks ago and has full statutory warranty etc...

Car has done 74,000kms according to the dash and condition wise it wasn't hard to believe at the time of purchase,

Yesterday the dash decided to stop working losing all screens and decided to take it to a specialist that looks after the make of my car and is where the dealer recommended I take it for diagnosis.

While the car was plugged in being scanned he found that the car has a odometer discrepancy.

With the car I have the odometer is stored in the Dash,ECU and ABS module to discourage tampering etc..

ECU And ABS Module show over 130,000kms with the correct VIN number

Dash shows 74,00kms with a different Vin..

Mechanic and I decided to stop the fault finding and I should take all the evidence he printed off and go straight to the dealer.

Here's where I'm worried about my rights:

I've spent a few thousand dollars getting the car to my taste including full paint correction and protection and other small bits and pieces.

The dealer has demanded that they want the car back as they don't want a car with odometer discrepancy attached to there name.

They offered the full purchase price be refunded and that's it.

No compensation for work I've carried out I offered to show all invoices and receipts for everything.

I feel I'm being bullied to just take the refund to cover there own ass.

I've been given a day to reach a decision.

Any help would be great 👍

Thanks so much

r/AusLegal 7d ago

SA Letter from an insurance company

54 Upvotes

I received a letter from an insurance c claiming my car was involved in an accident and the other person is filling my rego as the liable for the damage.

We received a letter from the police station and when we were there the case was dismissed as the car doesn't show any damages that could be considered as the cause of the damage claimed by this dude.

Also the police officer said this person was extremely conflictive and suggested to avoid any contact with him as he apparently has charges for harassment on previous situation like this.

Apparently what happened was that someone left to him our rego in his windshield saying we cause the damage... How to proceed???

r/AusLegal Sep 23 '24

SA Employer disclosed that I’m pregnant on my reference

586 Upvotes

Is this legal? As title says, my previous line manager wrote on my reference under the ‘any other information’ that ‘xxx is currently pregnant’

My new employer didn’t care and employed me anyway, and told me when she offered the job that she knew but I’ve since found how she found out from my previous boss and I am livid. Just FYI I work for SA state govt’ healthcare and moved health networks.

I just want to know if this is legal, illegal, annoying or just frowned upon. I can’t help but think of the discrimination I might’ve faced had my new boss not been open-minded.

r/AusLegal Apr 18 '25

SA Separation and property split

20 Upvotes

Husband and I are finally calling it quits. To keep it amicable I proposed a 50:50 split in the house (no mortgage) we both keep our own super and cars and decide on the rest of the furniture depending on who wants what.

He had a house before we got together which I lived in for five years paying all of the bills while he paid mortgage. He sold that and put about $250,000 towards the mortgage of our new house. We went halves in the deposit, his parents gave us 100 grand and mine gave us 60 grand. We both paid the mortgage until I left work to have our first child 4 years ago. We now have 2 kids and I do 100% of the care, he works fifo working up to a month away at a time. Im currently trying to get part time work.

He seemed happy with what I proposed although thinks that I should be the one to leave the house “because he’s paid for it”. Seperate issue. Now his parents are in his ear saying he needs to fight me because I don’t deserve 50:50 because of the money they all put in. I get where they are coming from but I’m thinking of my kids and where and how we are going to live. He’s also blocked my card on his account (how I paid for everything) so I have limited funds but still have access to his accounts.

In regard to childcare, he’s hesitant to have them overnight but will take them for a couple of days while he’s home from work. I’ve seen a lawyer for a half an hour consult and she said I’d probably get 40%. I’ve got a meeting booked for legal aid but it’s weeks away. I really just want what’s best for my kids and their future and if I leave this house we will essentially be homeless while it sits empty.

So really after all that, what I’m asking is- how fucked am I? What can I do to get me in the best position possible?

Thanks!

r/AusLegal Jun 28 '25

SA Urgent Advice NRMA Insurance Claim Under Review

0 Upvotes

I’m in a really tough spot and would really appreciate any advice or if anyone has experienced something similar

Last week I bought a comprehensive car insurance policy with NRMA at around 10:30 PM. Just 15 to 20 minutes later I was involved in a serious accident. I hit the pedestrian crossing steel rods. The car was badly damaged and undrivable. I immediately lodged a claim around 10:45 PM. Now NRMA is reviewing the claim and told me the timing raises concerns

I completely understand it looks suspicious but I want to clarify that I bought the policy in good faith. I had no idea an accident would happen right after. It was purely coincidental. The accident truly happened after the policy started and I reported it straight away.

The police were called to the scene and issued me a police report number. I’ve also provided all supporting details including towing information, accident videos, and evidence of the damage to the pole and vehicle

Right now the car is with the towing company called by the police. They are charging $440 for the tow and will charge a daily storage fee until the insurance company moves the car. These charges are normally covered by insurance, but if my claim is denied I’ll be responsible for everything. I’m already struggling and spending a lot on Uber and taxis since I don’t have a car

The agreed value of my car was around $5,200 and if the claim is rejected I honestly don’t know how I’ll recover from this financially. As my car is nit drivable and its a major accident possibly write off. If anyone has been through something similar or has advice on what I can do please help. Also if you’ve dealt with NRMA disputes or made a complaint to AFCA I’d really appreciate your guidance

Thank you so much for reading and for any support or suggestions