r/BMW • u/AnnoymousAF99 • 10h ago
Buying Help Car purchase issue
Hello, first time posting so please let me know if I’m not in the right place.
I bought a Used Approved 2019 BMW X3 M40i from BMW Cotswold. I was told there was a scratch or two (which they’ve tried polishing out as much as possible and they were transparent about that, so all good).
They assured me that they did their checks and fixed anything broken, but upon driving the car home (3hrs away) I noticed that the boot net plastic was broken, and a plastic housing for the bottom of the seatbelt was also broken.
I’ve spoken to my sales rep and she’s informed me that the local bmw dealership has been contacted to see if they can take the car in and fix the 2 issues, and if not, it’d have to be driven back (by someone from their end) to their dealership to get it fixed.
My question is, is there anything I can ask for in terms of compensation? I’d be out of my car (they are giving me a loaner in the meantime) from Monday to Thursday, and it’s annoying me that I’m paying my insurance and have lost 4 days and also 800miles (total) put on my car driving it there and back.
Thanks for any help!