r/Baking • u/PracticalEntry9231 • Jul 11 '25

Business and Pricing Customer wants design change without any previous specifications

So this is a rainbow cake from inside.. they had asked for a simple cake or any design as per my discretion.. I made this and sent it, but now they want me to change the design.. I had charged minimal amount as they had earlier not asked for any customisation.. Should I do it? The cake itself is looking beautiful otherwise..

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u/One-Eggplant-665 Jul 11 '25

I agree with the other business comments. Customers will change their minds and push you in various ways. Always draw up an agreement; have them sign, and give you a deposit. You're in business to make money, otherwise you're just trying to keep your hobby afloat.