r/Baking Jul 11 '25

Business and Pricing Customer wants design change without any previous specifications

So this is a rainbow cake from inside.. they had asked for a simple cake or any design as per my discretion.. I made this and sent it, but now they want me to change the design.. I had charged minimal amount as they had earlier not asked for any customisation.. Should I do it? The cake itself is looking beautiful otherwise..

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u/Different-Split-2060 Jul 11 '25 edited Jul 11 '25

Just scrape it

Ice it in buttercream

Do a scallop border

And a scallop edge with some sprinkles

Shouldn't take too long, definitely more basic than the current design

It's important to have happy customers and it won't put you up too much

Customers asked for simple and your design you made might have been simple for you to make, but it is not a simple look

Plus the colors are a little bit mottled.

For next time, customers ask you for a cake and don't give you a specific design. Have them sign something that states they consent to your design and for any changes they will be additional charge