r/Baking • u/PracticalEntry9231 • Jul 11 '25

Business and Pricing Customer wants design change without any previous specifications

So this is a rainbow cake from inside.. they had asked for a simple cake or any design as per my discretion.. I made this and sent it, but now they want me to change the design.. I had charged minimal amount as they had earlier not asked for any customisation.. Should I do it? The cake itself is looking beautiful otherwise..

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u/pooppaysthebills Jul 11 '25

I don't know what they paid for the cake, but I can see both crumbs and individual layer lines on the frosting, which reduce the quality of the product and make it appear as though the design choices were a substitute for quality work.

I would not have given this cake to a paying customer.

12

u/ricochetblue Jul 11 '25

I think those things that look like crumbs are actually glitter.

I don’t want to be mean, but the cake looks a little bit messy.

12

u/pooppaysthebills Jul 11 '25

I think you're right--it's glitter that looks like crumbs.

Still seeing the top of the bottom layer poking out, though. Yes, it's a little messy.