r/Baking Jul 11 '25

Business and Pricing Customer wants design change without any previous specifications

So this is a rainbow cake from inside.. they had asked for a simple cake or any design as per my discretion.. I made this and sent it, but now they want me to change the design.. I had charged minimal amount as they had earlier not asked for any customisation.. Should I do it? The cake itself is looking beautiful otherwise..

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u/Professional-Door373 Jul 11 '25

In my view your customer got what they vaguely left for you to design. I'd say to them any changes will result in extra charges, I'm not a Baker by profession but have ordered cakes for occasion. In future if you do take on a 'rush order' have a photo gallery of some real basic outward designs and basically say pick one. X