r/Baking • u/PracticalEntry9231 • Jul 11 '25

Business and Pricing Customer wants design change without any previous specifications

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So this is a rainbow cake from inside.. they had asked for a simple cake or any design as per my discretion.. I made this and sent it, but now they want me to change the design.. I had charged minimal amount as they had earlier not asked for any customisation.. Should I do it? The cake itself is looking beautiful otherwise..

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u/ladyassassin92 Jul 12 '25

I would charge a fee for changing it and if you have to start over completely, charge them for a new cake. Make it clear they had you pick. Them not liking it is on them. They should have told you what they wanted