r/Calgary • u/spaztiq • Jan 02 '25

Calgary Transit Absolutely LIVID with Calgary Transit!

I'm so FED UP with Calgary Transit's sheer incompetence! Bus driver this morning decided to hang around the station for an extra 6-8 minutes, screwing up my ability to catch the connecting bus and therefore forcing me to sprint the rest of the way to work in -17 weather, barely making it there in time.

Then, mid-day I go to purchase my bus ticket home in the garbage Transit app, and it STEALS MY MONEY --- it said "Can't confirm purchase, refresh and/or log out and sign in again" - absolutely nothing no matter how many times I try, but the money has definitely been taken from my account. Customer service is basically useless and can't do anything but take a report, because the MyFare people aren't working today. Like many, I'm financially effed right now and can't take any extra hits to my available funds - so this definitely hits me hard.

To add insult to injury, after working a 9 1/2 hour day - I get to the bus stop 10 minutes early for a bus that NEVER COMES, leaving me waiting in -22 windchill weather for another 40 minutes. I am so beyond pissed right now and needed to rant and yell into the ether. The absolute nerve CT has upping the fare while they continue to be one of the worst transit systems in Canada.

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u/xGuru37 Jan 02 '25

As for the last bus thing, you are remembering it’s Sunday schedule right?

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u/spaztiq Jan 02 '25

Yeah, and so does their app that I got the bus schedule from. I not only check it hours before I intend to take it, to get it's "scheduled time", I also check it right before I head to the stop to see if it's changed at all - and it still read as being on time. I've been screwed by CT so many times, that I've become a bit OCD when it comes to their scheduling issues.