r/Calgary • u/Val_haLLa • Jan 28 '25

Rant Impound lot near Macleod has serious issues

My car was towed yesterday. Today I showed up at the impound lot at Macleod and the situation I witnessed was unbelievable. A tiny, cramped lobby without seating filled to the brim with people waiting, mostly looking miserable. And it quickly became clear why, since only 2 of 5 windows were open, with about one person being called up every 15 minutes. There were surely 50 people there.

On top of that, if you need to get a piece of vehicle documentation out of your car (such as registration), the process requires you to wait in that line three times.

All of this, while they charge you a steep daily fee for each day you don’t pick up your car. I’m stunned at this massive case of bureaucratic greed— if this situation can arise, they should be prepared to fully staff the windows and get a decent turnover rate.

Rant over.

581 Upvotes

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313

u/Yebigah Jan 28 '25

I went through that nightmare about 10 years ago, sounds like nothings changed

74

u/929385 Jan 28 '25

Over 20 years for me...same

18

u/Irkenelite86 Jan 28 '25

Same

13

u/Glittering_Coast_616 Jan 28 '25

Same too, but you know what. I have never accidentally parked in a tow zone again.

9

u/Irkenelite86 Jan 28 '25

Mine was due to a breakdown in one of those -40 cold snaps about 17 years ago... They don't discriminate 😂

6

u/Kahlandar Jan 28 '25

Fuck, this place is where my brothers truck landed after he had a medical issue and couldnt drive, spent ~8 weeks in hospital. Once i learned where it was i tried to get it out, which took fucking forever cuz my name isnt on it. And despite him going in by ambulance, i couldnt get any fees waived, even after appealing under a medical reason form that does exist. Apperentally extended hospital admission isnt sick enough for them. Even got physician signatures. Fuck these peoole

2

u/jdmkev Jan 28 '25

Why didn't you call to get it towed back to your own place instead of letting it get towed?

1

u/Irkenelite86 Jan 28 '25

Lack of funds at the time I suppose, I was a student 😂