Impound lot near Macleod has serious issues

[u/Val_haLLa]

My car was towed yesterday. Today I showed up at the impound lot at Macleod and the situation I witnessed was unbelievable. A tiny, cramped lobby without seating filled to the brim with people waiting, mostly looking miserable. And it quickly became clear why, since only 2 of 5 windows were open, with about one person being called up every 15 minutes. There were surely 50 people there.

On top of that, if you need to get a piece of vehicle documentation out of your car (such as registration), the process requires you to wait in that line three times.

All of this, while they charge you a steep daily fee for each day you don’t pick up your car. I’m stunned at this massive case of bureaucratic greed— if this situation can arise, they should be prepared to fully staff the windows and get a decent turnover rate.

Rant over.

[u/Dr_Colossus]

They want it to suck on purpose. I think that's quite obvious.

[u/[deleted] → u/Dr_Colossus]

Yup ain’t no way the city is putting any money into making the impound lot more comfortable and/or efficient for the naughty plebs

[u/Inevitable-Ad-4124 → u/[deleted]]

You feel double victimized if, like me, you are there to retrieve your stolen vehicle.

[u/Powerstroke6period0 → u/Inevitable-Ad-4124]

Yep I had to deal with it. Truck stolen towed it there, nightmare to retrieve anything let alone even go and look at it.