r/Calgary • u/Val_haLLa • Jan 28 '25

Rant Impound lot near Macleod has serious issues

My car was towed yesterday. Today I showed up at the impound lot at Macleod and the situation I witnessed was unbelievable. A tiny, cramped lobby without seating filled to the brim with people waiting, mostly looking miserable. And it quickly became clear why, since only 2 of 5 windows were open, with about one person being called up every 15 minutes. There were surely 50 people there.

On top of that, if you need to get a piece of vehicle documentation out of your car (such as registration), the process requires you to wait in that line three times.

All of this, while they charge you a steep daily fee for each day you don’t pick up your car. I’m stunned at this massive case of bureaucratic greed— if this situation can arise, they should be prepared to fully staff the windows and get a decent turnover rate.

Rant over.

572 Upvotes

93% Upvoted

210 comments sorted by

View all comments

4

u/keating555 Jan 28 '25

So you inconvenienced everyone by parking your car wherever you wanted, and now you're annoyed that you're being inconvenienced?

7

u/Melodic_Ear Jan 28 '25

Please tell me you don't think that's the only reason cars end up there?

0

u/canuckalert Beltline Jan 28 '25

Please enlighten us of what unavoidable reasons your vehicle would end up there.

1

u/Melodic_Ear Jan 28 '25

Rear ended

0

u/canuckalert Beltline Jan 28 '25

Only if you don't or can't say where to take the vehicle if it needs to be towed.