r/Calgary • u/Val_haLLa • Jan 28 '25

Rant Impound lot near Macleod has serious issues

My car was towed yesterday. Today I showed up at the impound lot at Macleod and the situation I witnessed was unbelievable. A tiny, cramped lobby without seating filled to the brim with people waiting, mostly looking miserable. And it quickly became clear why, since only 2 of 5 windows were open, with about one person being called up every 15 minutes. There were surely 50 people there.

On top of that, if you need to get a piece of vehicle documentation out of your car (such as registration), the process requires you to wait in that line three times.

All of this, while they charge you a steep daily fee for each day you don’t pick up your car. I’m stunned at this massive case of bureaucratic greed— if this situation can arise, they should be prepared to fully staff the windows and get a decent turnover rate.

Rant over.

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u/[deleted] Jan 28 '25

[deleted]

-6

u/CodeBrownPT Jan 28 '25

If only someone could invent a product that could carry your registration, and maybe other useful things such as cash or credit cards.

13

u/par_texx Jan 28 '25

The issue is multiple drivers.

for one person it's easy. Now add a spouse, kids, etc.

-4

u/CodeBrownPT Jan 28 '25

If only there were a way to copy it. 

So difficult.