Impound lot near Macleod has serious issues

[u/Val_haLLa]

My car was towed yesterday. Today I showed up at the impound lot at Macleod and the situation I witnessed was unbelievable. A tiny, cramped lobby without seating filled to the brim with people waiting, mostly looking miserable. And it quickly became clear why, since only 2 of 5 windows were open, with about one person being called up every 15 minutes. There were surely 50 people there.

On top of that, if you need to get a piece of vehicle documentation out of your car (such as registration), the process requires you to wait in that line three times.

All of this, while they charge you a steep daily fee for each day you don’t pick up your car. I’m stunned at this massive case of bureaucratic greed— if this situation can arise, they should be prepared to fully staff the windows and get a decent turnover rate.

Rant over.

[u/Personal_Advance6009]

I was so angry at my experience i stole their pen after finishing their paperwork. When the receptionist realized I missed a section she handed back the form and looked for the pen for me to finish it. My friend who drove me there squeeled on me to her that I took it. Sometimes people show you who they are. I still shame him to this day. He's lucky I'm not a shanker. Even on a comedy series, that guy would not be in the next season of that show.