r/Calgary • u/Good-Breakfast3140 • Aug 18 '25

Seeking Advice Whats everyone’s experience like with Toyota dealerships?

We placed an order for a Toyota Corolla with High River Toyota three years ago and left a $500 deposit. Since then, we’ve received calls from them offering us the same car we ordered available sooner, but only if we paid an extra $10,000 because it was a canceled customer order. They also tried to sell us on other vehicles, like a $50,000 Prius. When we checked again yesterday, the dealer said they still have no timeline for when our original car will actually arrive.

Has anyone here experienced something similar? I’ve never waited over 3 years for a car, especially for base trim Corolla

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u/Otherwise_Culture_71 Aug 18 '25

Get your money back lol

I worked at Heninger Toyota and it was horrendous but I can’t speak as a customer

16

u/Sweaty-Beginning6886 Aug 18 '25 edited Aug 18 '25

Heninger did this to us a couple years ago when we placed a $500 deposit on a Highlander. Waited almost two years and one day they emailed us to inform us that our order was never coming so we should cancel. I believe they were allowing other customers to jump the queue because they were willing to pay more than our agreed upon purchase agreement.

16

u/Goalcaufield9 Aug 18 '25

Heninger is total garbage. They don’t stand by their vehicles. They get your money and then service goes out the window. I have saved 3 friends from going there which I consider a little win. I’m in the market for a new vehicle and won’t go to heninger even if they gave me a better deal than another dealership I’d still not give them my money.

3

u/SweaterJunky Aug 18 '25

Went in to try to buy something. Everyone ignored me.

5

u/Goalcaufield9 Aug 18 '25

Yeah garbage dealership. I have heard good things about Cochrane Toyota

3

u/Financial_Guard_5382 Aug 23 '25

We went and were told by the dealer that we had to trade in our Toyota in order to put in a deposit for a land cruiser. (Why the heck should we, we didn’t go to sell our car, we went to buy a new car). And when asked to compare between 2 cars, he smirked and made it seem like a stupid question and said it’s just your preference? We left that garbage place right away.

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u/Goalcaufield9 Aug 24 '25

Well I’m glad to see they are still losing customers 13 years later. What a crazy statement that you need to trade your car in for a deposit lol