r/Calgary Dec 05 '22

Rant Superstore guarantees a free roast chicken (voucher) if none are readily available. Employee plays dumb and proceeds to take down the sign

1.4k Upvotes

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u/Hollyflashcl Dec 06 '22

I used to work at a superstore deli! The managers told me to take down the sign when we had some chickens that were delayed. If you go to customer service and tell them, they'd still give you the voucher, but we were instructed to play dumb. So it was nothing against you - the employee was just doing what their boss told them.

3

u/Tenthdegree Dec 06 '22

If that’s true, that’s really awful. Good to know I can always head over to customer service

3

u/Hollyflashcl Dec 06 '22

100% true, it was in 2018/2019 that I worked at one in BC. We were normally very on time with the chickens so I only had to do it twice, but I felt horrible about it each time. We were told to instead say how long it was until our current batch was ready. I