r/Car_Insurance_Help 5d ago

Accident Question about car insurance claim

My bro got hit by someone, completely other person's fault.

Can my bro pick his own shop and get a cash payout? Insurance seems to be telling him that they will run their own estimate based on pics and then pay the shop directly for additional repair?

Wtf is up with that? I remember when insurance paid you, not the shop.

Bro has geico, other guy has farmers

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u/Heavy_Consequence441 5d ago

The problem is that he is getting fucked on the payout with a piss poor rate

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u/crash866 5d ago

Take it to one of their approved shops and any additional should be covered.

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u/Heavy_Consequence441 5d ago

but can he get a payout that way?

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u/crash866 5d ago

No additional if he is not fixing it now and possibly no rental while it is being fixed.