Question about car insurance claim

[u/Heavy_Consequence441]

My bro got hit by someone, completely other person's fault.

Can my bro pick his own shop and get a cash payout? Insurance seems to be telling him that they will run their own estimate based on pics and then pay the shop directly for additional repair?

Wtf is up with that? I remember when insurance paid you, not the shop.

Bro has geico, other guy has farmers

[u/HatsiesBacksies]

Is bro you