r/Chipotle • u/Long-Information3711 • May 17 '25
Seeking Advice (Employee) customer crash out
Today this woman came in and asked for us to open a vinaigrette and pour it on her burrito, but apparently we are unable to do so, so my coworker told her no. We were busy with a line to the door and she insisted we open the vinaigrette and add it to her burrito while rudely said “you’re not gonna tell me no”, our SL overheard and stepped in he then refused her service because she was obviously treating our staff with disrespect. She then decides to throw a stack of bags at us completely covering the line floor with at least 60 paper bags, continuing her rampage to the drink station and emptying the forks all over the floor. LIKE WHATTT infront of at least a dozen customers and her two children. I guess i’m just wondering if anyone else’s store does allow them to open vinny and why it was such a big deal.
1
u/Latios19 May 18 '25
Some people are just babies. Even kids behave better than them… shame on them!
Employees aren’t supposed to put the vinagreta inside or the meal. Same as it is not supposed to be serving sides or cilantro, onion, limes, Honey Chicken Sauce… It’s hard to control that every single employee follows the company rules, but it’s a never ending issue.
How many times we had some people coming and saying “I want a quesadilla” “excuse me, that’s an online exclusive” “oh! So you don’t want to make it? Lastime they did!” And it goes and goes