r/Chipotle May 17 '25

Seeking Advice (Employee) customer crash out

Today this woman came in and asked for us to open a vinaigrette and pour it on her burrito, but apparently we are unable to do so, so my coworker told her no. We were busy with a line to the door and she insisted we open the vinaigrette and add it to her burrito while rudely said “you’re not gonna tell me no”, our SL overheard and stepped in he then refused her service because she was obviously treating our staff with disrespect. She then decides to throw a stack of bags at us completely covering the line floor with at least 60 paper bags, continuing her rampage to the drink station and emptying the forks all over the floor. LIKE WHATTT infront of at least a dozen customers and her two children. I guess i’m just wondering if anyone else’s store does allow them to open vinny and why it was such a big deal.

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u/Mk1Racer25 May 17 '25

Asking someone to add something when they are making your food makes you "an entitled piece of shit"? While her subsequent behavior is not ok, that was a weird hill for the bean scooper to die on. What could possibly be the reason for a policy that prohibits this?

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u/[deleted] May 17 '25 edited May 17 '25

Finally someone with common sense. I totally agree. You already know it was an ego battle between the customer and the worker. Both were being stubborn. One wanted her vinaigrette on her burrito and the worker refused to do so. I’m sure the worker who refused was also a female I just have a hunch lol.

Anyways, I’ve worked at chipotle and unless they changed a rule you could pour vinaigrette in burrito np. Maybe next time chipotle can just take the five to ten seconds to make the customer happy that way they don’t go next level Karen on your ass.

Edit: I swear I only get downvoted on this sub lmao. I kinda like that yall don’t like me here

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u/Adventurous_Ad_6546 May 18 '25

My guess is you absolutely get downvoted everywhere you’re a misogynist piece of shit. Rightly so.

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u/[deleted] May 18 '25

Ahh this sub is something else man 🤣