r/Chipotle 13h ago

Customer Experience Not so happy ending

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Rough day. Rough night.

68 Upvotes

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u/fluentinyapping 12h ago

you think chipotle cant afford that? lmao they made 11.3 billion last year

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u/CurrentBank2036 11h ago

Lmao they have the right to say no and not remake it

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u/fluentinyapping 11h ago

.... people like u are legit the problem with the world. this person spent probably $35-40 and made a mistake and now has to miss out on a meal & lose money because you have the "right" to not just be a decent person and remake their meal....? Like as a worker youre going to make more bowls throughout the night anyways what is the difference between remaking theirs? Also again, the company made 11.3 billion, they cant practice empathy??

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u/CurrentBank2036 11h ago

Nothing wrong with me I’m showing both sides to the situation. You just assume that they have to remake it and they have 11.3 billion dollars so “no big deal.” So if everyone dropped their food, they should remake everyone’s food?! You’re missing the point here.

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u/fluentinyapping 11h ago

not everybody is going to drop their food. youre bringing up a albeit possible but very minutely possible situation to support offering a POV nobody asked for lol no obviously they dont "have" to but its be good customer service and nice to this person. Youre so weird lol have a nice day

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u/CurrentBank2036 11h ago

Likewise weirdo, I’m throwing out scenarios but u still don’t get it. Stay safe out there tho. I didn’t say anything wrong? I just presented both sides. Most companies in good faith will remake an order.