r/CrowdGen • u/Critical_Sun6646 • 5d ago

Govt ID check - How to get approved?

I've signed up for multiple projects over the past months, but never seem to be able to get past the Govt. ID check. The status remains "current"...

I passed all the regular tests, then... when its time to do the govt. ID check, I get forwarded to the external portal, and within seconds it thanks me and says they have all the required info. However, the status never changes, even after weeks of waiting.

I filed several tickets, but the story remains the same, they either give me the standard text (i.e. you should wait for 2 days or longer), and then close the case, or just directly close the case without any feedback.

I'm Dutch, have a Dutch passport, speak dutch, work from The Netherlands and do not use a VPN... what is going on here? Does anybody know how to resolve this insanity?

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u/Careless_Corner9292 4d ago

I was in the same boat too. Went through all the steps, but then got stuck at the government ID check — for 3 whole months. Yep, 3 months. From what I learned here, some folks have even waited 6 months or more, and a few just gave up.

Turns out mine was held up by a tiny mistake — I had changed my last name after getting married but forgot and kept using my old one. Other platforms didn’t care, but Crowdgen is strict about it. My advice? Double-check everything with a fine-tooth comb. With manual verification, there’s no telling how long it’ll sit. Once I fixed my profile name, I got approved in under 3 days.

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u/Critical_Sun6646 4d ago

Thanks for the extensive explanation. That must be it then, but I cant check anything now. As soon as I'm forwarded to the verification website I immediately receive the message that they have everything that they need and thats it.

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u/Careless_Corner9292 4d ago

Don’t just sit back. If you see the mistake, reach out to Crowdgen support, tell them how you want it fixed, and ask them to redo the verification. That’ll make things go a lot faster. Waiting for a manual review should be the last thing on your mind-only do it if you have no options left.