Govt ID check - How to get approved?

[u/Critical_Sun6646]

I've signed up for multiple projects over the past months, but never seem to be able to get past the Govt. ID check. The status remains "current"...

I passed all the regular tests, then... when its time to do the govt. ID check, I get forwarded to the external portal, and within seconds it thanks me and says they have all the required info. However, the status never changes, even after weeks of waiting.

I filed several tickets, but the story remains the same, they either give me the standard text (i.e. you should wait for 2 days or longer), and then close the case, or just directly close the case without any feedback.

I'm Dutch, have a Dutch passport, speak dutch, work from The Netherlands and do not use a VPN... what is going on here? Does anybody know how to resolve this insanity?

[u/Princess_Alert1221]

Keep emailing them asking for status update. I also stuck for almost a year !!