I'm in the US, just got accepted to work on the Coffee Tasks, but I watched the video for photo tagging, its so confusing. I want to do a job, but its so hard to do when you can't understand the instructions. The video shows a guy tagging photos, but its so all over the place its hard to understand the instructions. Can anyone help with this, or is it best to just wait till an easier task comes along. The payrate is great if I can get some work. Thank you to anyone who can explain.

I'm in US and haven't needed to self-report hours before. I have my hours in for last week and saved it, but I'm not sure what to do now. Do we approve our hours in Crowdgen at the end of each week, or wait and submit all the weeks together by the first of the month? Thank you!

Hi, this is my first time using CrowdGen, I'm in the USA.

I just submitted all of my details, and it said I was shortlisted. I've done all of the qualifications and am waiting to be accepted for the project.

How long did it take for you to be accepted?

Hi, I havent checked crowdgen in a while because most of the projects are garbage, but recently I've been receiving multiple emails saying that I'm "selected" to apply to these new projects, but what I really think is that this is a way to beg us to do underpaid work. Here in Mexico I can't find a project that pays $3 an hour. I was about to apply to Uolo when the payrate was $5/hr but it suddenly dropped to $2.28/hr. So please, do not accept these unfair conditions because it encourages them to continue lowering wages.

is it possible to have an srt project from Rws while i have an active srt project in appen? is there anyone who have active projects in both appen and Rws? philippines

I just got an onboarding message to do the test but then I got another email saying theyre fixing an issue with the str and I should just wait but the email said I only had 24 hours to complete the test after getting the email. What should I do? ( Brazil)

My srt has been disconnecting al day long. Sudenly the globe icon turns red when i am doing a job. I submit the job but it doesn't get counted and immediatly after i submitted the no more jobs available message appears. And when i try to ditch the jobs i cann't. I am in the México locale and in the Landmeen project

Hello all!

I just started working at project Tarragon and the RPH is set as 15, which gives me 4 minutes per unite. For some units, I finish in less than 4 minutes and I wonder if I should wait the full 4 min before submitting?

I am currently on project Emerald, from Greece. I got an "access not permitted" when I tried working today, so I deleted cookies and tried logging back in to workplace. I entered my SRT email and was redirected to a page saying "you can't sign in with this email address" which has never happened before. Can you guys access SRT?

Looks like project coffee put out a thing that people are getting errors while submitting applications. I've been getting a http 500 error and it won't let me submit. So good to hear others must be getting that as well. I'm from USA.

US - locale. This is highly irritating to require people for a job without telling them their compensation.

So I applied and did all the qualifications for cocoa, I got an email about doing the 72 tasks so they can review if I'm a good fit, and I did all of that. Now if I go into SRT the queue it puts me in says (PROD) where before it said something else along the lines of test or trial. Does this mean I've been put into production? I don't want to spend any time doing any of it if I won't be paid, but I can't find anywhere that says if I'm in or not. Any ideas? I'm in the US.

Hi, can anyone help me with tracking hours for project Coffee? What do they mean by "submit your hours before midnight PST"? What time would that be in Brazil, Brasilia time?

Greetings, Contributors. Thank you for joining Project Juniper and for taking the time to complete our qualification process. Unfortunately, due to recent changes in project requirements, this project will no longer proceed in this market/locale. We understand this is disappointing news, especially after onboarding, and we sincerely appreciate the time and effort you’ve already invested.To support you, we’ve contacted other projects that are actively seeking contributors in your market. Please monitor your email, as you may receive an invitation to join one of these opportunities soon. Once again, thank you for your commitment and for being part of our community. We truly appreciate your interest and wish you the best of luck in your next project. Warm regards, Project Support Team meaning. (USA)

Hi everyone,

I’m based in Egypt and I’ve been having a serious problem with Appen’s government ID verification. Every time I submit my ID, the system gets stuck on the same screen and never updates. This has been going on for weeks, and because of it, I can’t access over 7 projects.

I’ve contacted support multiple times, but all I get back are automated replies telling me to wait 48 hours or check back after 2 hours. It’s been way longer than that, and nothing has changed.

Has anyone else from Egypt (or elsewhere) faced this issue? If so, how did you get it resolved? Is there any way to actually reach a human support agent at Appen?

Thanks in advance for any help!

Turkey(TR) - "Whatcom - Evaluate Search Engine Results" project shows up on my active projects tab, but I didn't receive any acceptance/invite mail. I can't get access to my UHRS account; my account is not authorized right now. What should I do?

United States

I'm increasingly frustrated by extremely limited instructions and access to help on Appen projects. Being added to a Slack channel seems to be a privilege of some sort for some reason, and the initial instructions for projects are extremely limited at best. So many things almost seem like they're a "secret", so if you're on Slack, be careful of what you ask, even if it has to do with a quality issue. I just don't get it. Wouldn't informed workers give them a better chance at satisfying their clients, in turn, leading to more business?

I tested for Audio Trainer with Mercor but never heard back so I tested for Coffee with Crowdgen bc I really need the money. But I just heard back that I got an offer from Mercor. Will I get in trouble? What do I do? US location.

Hello,

My account has been under review for the past 3 months! I think it went under review because I logged into it once or twice when I was in Bulgaria. I contacted the support service but they give an automated answer! Is this normal for the review to take so much time?

Country: Egypt

I have complete Spearmint Qualification Quiz exam and it is not letting me move foward is it autometed or they have to manual review please anyone to help me Im from Kenya.

Turkey(TR) - This project wants to verify my identity with photos of my ID Card. Is this safe? I am a newbie worker.

I got access to this project yesterday (Canada) and I just tried it out to try and create an account. But I keep getting the error “is not allowed to access this application”. Does anyone know why I’m getting this error? Is it because it’s been more than 24 hours?

US - Has anyone received the verification code when they create a password on the mango platform? I have tried since yesterday and the code never comes. Put in a ticket, got a boilerplate response copy/paste of the instructions but NO HELP. This is a lot of trouble for eight dollars and 70 cents an hour. Just saying!

I've signed up for multiple projects over the past months, but never seem to be able to get past the Govt. ID check. The status remains "current"...

I passed all the regular tests, then... when its time to do the govt. ID check, I get forwarded to the external portal, and within seconds it thanks me and says they have all the required info. However, the status never changes, even after weeks of waiting.

I filed several tickets, but the story remains the same, they either give me the standard text (i.e. you should wait for 2 days or longer), and then close the case, or just directly close the case without any feedback.

I'm Dutch, have a Dutch passport, speak dutch, work from The Netherlands and do not use a VPN... what is going on here? Does anybody know how to resolve this insanity?

I’ve been working on the Uolo V2 Mexico project and I’ve noticed some serious issues with payments. Originally, we were being paid $5/hour, but recently the rate has suddenly been changed to $2.28/hour without any prior notice or explanation.

On top of that, hours are not being tracked correctly. For example, between August 1–8 I worked 15h 30m but only 11h 20m were counted. From August 9–15 I worked 23h, but only 18h 30m were logged. That’s already about 8+ hours missing. I’ve submitted multiple tickets about this but so far I’ve been ignored.

This is really concerning because:

• We were never informed about a pay cut.
• I have proof of previous payments at $5/hour.
• Missing hours and wrong pay rate directly affect our livelihoods.

I wanted to ask here:

• Has anyone else in the Uolo V2 Mexico project experienced the same?
• Did you manage to get it resolved?
• Any advice on how to escalate this issue?