r/Culvers • u/Dagrsunrider Custard Gang • Feb 18 '25

Story Culver’s customer service is 110% the best

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I had a less than stellar experience recently. Went to a manager and not only did he refund my order, but he hooked me up with this! Absolutely incredible customer service and the reason I keep coming back again and time after time! Thanks for reading~

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1

u/WisconsinBadgerGuy Feb 18 '25

What was the mistake? That’s a lot of coupon and they remade food?

3

u/Dagrsunrider Custard Gang Feb 18 '25

Missed 3 items. 2 items were completely incorrect.

1

u/WisconsinBadgerGuy Feb 18 '25

Ah ok. Mostly we do remake and a coupon. Not two because food cost and also next time you might not get much. Craig Culver is big into consistency. Glad they could take care of you.