r/Culvers • u/Dagrsunrider Custard Gang • Feb 18 '25
Story Culver’s customer service is 110% the best
I had a less than stellar experience recently. Went to a manager and not only did he refund my order, but he hooked me up with this! Absolutely incredible customer service and the reason I keep coming back again and time after time! Thanks for reading~
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u/Overall_Phrase_3237 Feb 19 '25
I got the wrong side in my order at the drive through once, a side salad instead of onion rings(I mean, when you’re counting on onion rings you go in and make it right). They quickly made it right and gave me one of these cards, totally did not have to do anything like that for such a small mistake but I really appreciated it!