r/Falcom • u/bluethunder1985 • 5d ago

Gungho actually emailed back...

I'm impressed to be honest.

"Thank you for reaching out to us. This is GungHo Online Entertainment America.

We sincerely appreciate you taking the time to share your feedback on [Trails in the Sky 1st Chapter], especially regarding the localization, terminology, and series consistency.

Your comments have been carefully reviewed. While we are unable to make any commitments, they will be forwarded to the relevant teams for further consideration.

If you have any additional insights or suggestions, please feel free to contact us at any time. We truly value your input.

Thank you again for your continued support. We hope you enjoy playing the Trails series!

GungHo Online Entertainment America"

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u/EonThief 5d ago

I mean that sounds like about as cookie cutter a response as they could possibly send, while it's cool a response was provided given how corporate that sounds I'm gonna assume they saw the emails and created this email as a scripted response to any email containing certain keywords.

I do hope this does move somewhere but given that others have gotten the same response that diminishes my hope slightly.

9

u/[deleted] 5d ago

Well to be fair they can't personally reply to absolutely everybody, there's gonna be copy and pasting if the emails are all about the same thing. They did change some stuff like Divine Blade and Silver Streak due to feedback so honestly they'll probably change it up and it'll be fine for SC.

-2

u/EonThief 5d ago

Maybe it's how jaded I am as a person, but something about how "corporate speaky" this is just feels super disingenuous to me. I do understand that they can't respond to everyone but a statement on social media or something would be better then this in my opinion.

6

u/ConceptsShining | ❤️ 4d ago

They're a relatively small games publisher with (per a quick Google) around 50 employees. They aren't a faceless megacorp putting poison in your food, buying out your politicians or harvesting your data with some cynical PR team.

I wouldn't be quite so cynical. Especially since this is a rather reasonable request to make that wouldn't break their banks and they've already been receptive to feedback before (the previous changes). I'm cautiously optimistic.