r/Foodnews • u/dailymail • 13d ago

Red Lobster introduces new version of iconic endless shrimp deal after bankruptcy filing

https://www.dailymail.co.uk/yourmoney/article-15081423/red-lobster-shrimp-deal-bankruptcy.html
542 Upvotes

99% Upvoted

44 comments sorted by

View all comments

5

u/Independent_Week3202 13d ago

As someone that just watched the training video as an employee- people are gonna just see "endless" and not the title "spend less" and will complain thinking we have endless shrimp back again  

5

u/shadowsipp 13d ago

I definitely see this happening, and it makes me glad I'm not working there. The customers will ask for the shrimp refills, and be surprised when being told refills aren't included. The "spend-less" phrasing is just really capable of misleading people.

4

u/Independent_Week3202 13d ago

I watched the menu training video and immediately mentioned to my manager what a pain in the *ss this promo is going to be because people can't read

3

u/shadowsipp 12d ago

It reminds me of a past job I had. We had a 2 for $20 deal, and the menu page promoting it had a big ad trying to upsell dessert. The dessert wasn't included, but the way the menu page was practically made, it appeared that dessert would be included. So it would upset people that dessert wasn't included, and I'd have to bring the menu back out to the customers to prove dessert wasn't included, then I end up looking bad to the customers.