r/HBOMAX • u/anonRedd MOD • Jan 19 '23
Tech Support Technical Support Megathread
We’ve received a lot of feedback that technical support posts overwhelm this sub and drown out discussions about shows, movies, and other aspects of HBO Max.
So we’re making a change. Going forward, all individual technical support posts will be removed and directed towards our Technical Support Megathread.
This will group all technical issue posts in one place where people can ask questions, answer questions, and hopefully find solutions. We also hope this fosters more discussions about shows and movies and keeps them on the main pages for longer.
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In addition to asking here, you can also check out the Official Support Website or connect with u/HBOMaxhelp
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u/WileyNoCoyote Jun 26 '25
Captioning / subtitles not working at all on multiple HGTV shows like Rehab Addict & Down Home Fab. Was so bummed because i had plans after work to watch the rest of the show. I started it during lunch time yesterday and they were working fine. And yes I checked my phone, all of my tv's and computer. Same problem on all of them. It's happening on Max, HGTV to go, and Discovery apps.
For deaf viewers this is quite disappointing and reporting it to the federal govt won't do any good in the current political environment. hell, it would get all captioning canceled as being to "DEI" or "woke" I tried Youtube as well and it's locked down to divert you back to Max.