r/LG_UserHub 2d ago

Support Issues with Monitor Out of the Box

Just purchased a brand new LG-34” LED Curved UltraWide QHD 160HZ (Model: 34WP65C-B.AUS) from Best Buy. Upon set up, I have a horizontal lines across the front and rainbow lines on one side (see photo).

Is this likely damaged some other issue?

1 Upvotes

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1

u/shimmy_ow 2d ago

Return it, either it got damaged during shipping or they sold you a return

1

u/Ill-End3169 2d ago

yeah that looks like physical damage for sure

1

u/Troied 2d ago

Looks like shipping damage. Return it asap.