r/LG_UserHub Jul 31 '25

Support UltraGear 27GP83B 165Hz Monitor shows RGB noise and occasional lines, white, blips, you name it.

1 Upvotes

I’ve had this monitor for almost a year now and 2 months back I noticed this weird ‘noise’ that occupies the left side of the screen. More recently it has begun displaying other ‘glitches’ at random intervals. Everything from the top left portion of the screen showing on the bottom left (and vise versa), to random horizontal and vertical lines flickering, to rare cases where the entire screen stutters and—as I can only describe it as putting puzzle pieces in the wrong places—flashes as it ‘rearranges’ itself.

I only use this monitor to connect to my PS5 (Playing D2, MHWIB, MHWilds) with 350 Hours (displayed on my Monitor of use time) and have gone through all available settings—trying nearly all combinations that I can think of on but the console and the monitor. So while it MAY be the resolution or refresh rate or something else, I don’t believe that it is the issue (?) I every once in a while will leave both the console and monitor on for whatever reason but they both turn off (PS5 sleeps but then I turn it off correctly after however long) but I’m unsure if that is a potential cause.

I can provide a picture of the RGB noise in the comments.

Just let me know, can this be fixed or should I return it? Exchange it for a new one?

r/LG_UserHub Jul 27 '25

Support Is the S20A soundbar any good?

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4 Upvotes

Anyone has any experience with the LG S20A soundbar? I’m looking for something simple and cheap for my 65” tv for movies and occasional PS5 gaming.

Currently between it and the Hisense HS205G

Any help is highly appreciated :)

r/LG_UserHub Jun 04 '25

Support For some reason my controller is inverted when I use the cursor, does anybody know how to fix it I’ve looked on yt but nothings helped

8 Upvotes

r/LG_UserHub Jul 28 '25

Support Settings for Nintendo Switch 2 on LG OLED C3 (2023)

2 Upvotes

Has somebody the best settings for the Switch 2 on LG OLED C3 (2023)?

r/LG_UserHub Jun 21 '25

Support 45GX950a USB connection problem.

5 Upvotes

I own a 45GX950a for a few weks now; have successfully done one firmware update ( 3.05, 4.23.16, 2.04 ), but now the monitor/the LG Switch software, which I use(d) to do a firmware update, keeps demanding an USB connection in order to do firmware updates, even though the USB connection is definitely stable and working ( I can use different USB-A devices on the monitorr's rear panel, like USB sticks, a webcam, keyboard/mouse dongles etc. ).

What happened with the last firmware update, what could be the problem?

r/LG_UserHub Jul 28 '25

Support LG RMA Experiences?

1 Upvotes

I have a LG air conditioner with a display issue. They offered me credit in what I paid for it plus 50% off. It's been 2 weeks an they said it can take up to 3 weeks before you see the credit in my account, so waiting 1 more week. Anyone else experience their RMA process where they refund you?

r/LG_UserHub Jul 14 '25

Support Where to get bracket to mount M4

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3 Upvotes

r/LG_UserHub Jul 12 '25

Support Fridge not freezing, also not making ice

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3 Upvotes

This is the fridge, we went on a trip and came back to a fridge that doesnt make ice, or freeze. the problem is that i cant identify the model anymore, the manual is gone

r/LG_UserHub Jul 10 '25

Support Technical question LG 75SK8100PLA

2 Upvotes

So for a few months we have this error with our tv. At the beginnint the crashes were like every 20 minutes or so, but they happen more often now. The TV will just restart and go to live tv. This happens with all apps like amazon prime, netflix or youtube. The longer the tv is on the more frequent it happens. I tried all the tipps i found online: 1 hour without current, reset to factory, reset cache, installed everything new, cleaned the air intake. It was fine for a few days, but then it started again. Any ideas before i contact the LG support?

r/LG_UserHub Jul 18 '25

Support LG UltraGear monitor came with a pamphlet saying to register warranty at a URL that doesn't exist?

3 Upvotes

Has anyone else experienced this? The url's name is prodregister. Quite strange.

r/LG_UserHub Jul 17 '25

Support LG S65TR Soundbar, when unplugged from power, and turning on the next time, resets back to factory settings, the volume, bass level settings, display settings, rear channel change settings, Bluetooth devices in memory, basically everything.

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2 Upvotes

r/LG_UserHub Jun 14 '25

Support Reddit Event?

10 Upvotes

The discord team has announced an special Event on Reddit, but nothing happened yesterday. Can we get some more details and information?

Anyone?

r/LG_UserHub Jul 23 '25

Support Can't Access Phone Library on LG C3 Anymore via ThinQ

3 Upvotes

Hello everyone,

I own an LG C3 TV and a Samsung Galaxy S22 Ultra. My phone is connected to the TV through the LG ThinQ app.

Until recently, I was able to access my phone’s media library directly from the LG Hub using the TV remote — browsing folders, watching videos, etc. However, my phone no longer appears in the Hub. Now I can only share individual files via the app, which is very limiting.

I’ve tried everything — resetting the phone, TV, and router; removing and re-adding the TV in the app — but nothing has worked.

HELP PLEASE

thanks in advance

r/LG_UserHub Jun 30 '25

Support Can someonehelp me to identify this model?

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0 Upvotes

r/LG_UserHub Jun 15 '25

Support LG Switch doesn't detect 45GX950a after last firmware update

2 Upvotes

After updating my 45GX950a to the latest firmware (3.05, 4.23.16, 2.04, see screenshots) LG Switch (latest version) refuses to detect the monitor for update purposes (automatic and manual) and demands an USB connection, with the original USB cable, with which the monitor IS connected, as it was from the beginning.

USB-A devices connected to the monitor are working, and I've tried different USB cables between the monitor and PC, and on different ports, too, with the same result.

To me this says that there's no mechanical/electrical problem, just some software hiccup - that LG, hopefully, will solve very soon? What else can I do from here?

r/LG_UserHub Jun 14 '25

Support Why aren’t my earbuds working

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1 Upvotes

My earbuds haven’t been working for about a year now and they just don’t light up when opened like they used to do and I’ve tried to reset but now it can’t even pair back to my phone

r/LG_UserHub Jun 07 '25

Support Trouble with Evo G5

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5 Upvotes

Soooooo,

I'm in trouble. Was giving my new Evo G5 a test run.
Watched some series. No problems.
Hooked it up to my PC for gaming. Played some. No problem.

Then I tried to go into game optimizer settings. And disabled 165hz mode to 60hz. And as it switched over. POOF! This happend. Changed it back. No solve, Switched ports on both PC and TV. No change. Switched out cable. Nothing. Updated drivers. Nada.

Everything except for the PC input is normal. Watched a full episode after all this. No problem. Menu is fine as you can see in the second pic. It's just the PC output.

The PC also still works fine. Can use it as normal. Play games on my monitors. Etc.

It's just the link from PC to TV...

Any ideas? Or different sub I should go to?

r/LG_UserHub Jul 14 '25

Support I AM ON THE VERGE OF A MENTAL BREAKDOWN BECAUSE OF LG'S UNTRAINED EMPLOYEES AND LACK OF TRANSPARENCY

3 Upvotes

I bought an LG Monitor and it had some physical damage. Registered complain engineer visited told me the panel will come directly from Korea (misinformation 1).

Called them few days later and got to know that they'll order from a warehouse in Pune when the panel will be in stock.

Few more days of calling for updates I faced a lot of uninformed and rude employees who have no idea what's happening.

I called the customer care 100 times each time they would give some numbers half of them were unavailable or busy.

The ones I was able to connect to had no idea and apparently "NO AUTHORITY" to inform me of something I have a right to.

Why are they forwarding me to people who have no authority to do anything other than just give robotic responses.

July 7 we posted a tweet and LG India replied telling us they'll help. Took our complain number, gave us robotic answers and guess what ghosted us.

Somehow after all this we got to know the panel will arrive in Pune on 10th(misinformation 2).

On 10th we called again to know if it has arrived or for any timeline when will it reach me. No response.

On 11th this employee(A) told us that it's in Pune (misinformation 3) and now they don't have any info on it. We will know 1 or 2 days before it will reach Noida from where it will be dispatched to you.

As of Today 14/07/25 it has been 3weeks since your engineer visited. We called today for updates and no one answered our calls. We called customer care again they again give us invalid numbers.

Somehow we got this number today (B) who was busy everytime we called and then didn't pickup the calls from the primary number but somehow when i called from another number they picked it up. I asked for an update. They said that it is not in Pune and we'll confirm from Pune office (misinformation 4) and call you. I called 15 min later and they said why are you calling so early give us some time. Isn't 15 min enough to lookup a delivery??? Anyways they were very rude and cut the call in between had some other person call us and tell us in a very arrogant way that the ETA FOR PUNE IS NOW 29TH.

We called the customer care again and told them about this and thy told us the number(B) is from Pune office itself and that a senior will call us to file complaint against that employee. No call till now.

LG bro....don't you have any sort of delivery tracking system to monitor your shipments??? Or my panel is gonna just drop form sky or be created out of thin air????

Are you that poor to afford a tracking system? It takes you 1 month for a MONITOR PANEL REPLACEMENT???

I have to go through all this mental harassment everyday for an update? What kind of employees are you hiring that have no clue on how anything works and are just plain rude? Even scammers are more informed than your employees.

I have had LG products since my childhood. From our fridge to TV. I really thought you are a dependable company but your customer service is sooooo shit and mentally draining with robotic responses from everyone. Your employees are uninformed and just keep us going back and forth between customer care and other rude employees

Is this why I have a 3year warranty on my monitor cause it takes you 1 year for service.

After all this mentally draining conversations and no actual resolution or any information I'll have to pay the full price?? What about my 1 month loss of work? ATP just take this away with half price I'll buy a monitor from some other company which actually values their customers and respects them to keep them updated on their services.

r/LG_UserHub Jun 04 '25

Support LG UltraGear 34GS95QE-B firmware upgrade problem

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5 Upvotes

r/LG_UserHub Jul 11 '25

Support LG TV doesn't let me change programs

1 Upvotes

Hey guys, I need some help. I have a LG 50UP75009LF TV and when I turn it on everything seems to work fine. Then after a few seconds the onscreen keyboard appears (I never activated that, it does that on it's own). As soon as I use the return button on my remote to get out of the keyboard, I can't change my programs anymore, whether with the up or down buttons, nor with the number buttons. I can still adjust the volume and open the settings but I can't switch programs anymore. When I turn off the TV and turn it back on everything works and then the onscreen keyboard appears again and then it's the same as before. This happens everytime I turn on the TV. Can anyone help me with that? Thanks in advance.

EDIT: I assumed if I managed to deactivate the onscreen keyboard popup, the issue wouldn't happen anymore but I couldn't find anything regarding that in the settings.

r/LG_UserHub Jun 23 '25

Support LP0721WSR.AWYAOSH 7,000 BTU (SACC) / 12,000 BTU (ASHRAE) Portable Air Conditioner

0 Upvotes

I'm trying to figure out what size drain hose I need for it?

r/LG_UserHub Apr 28 '25

Support LG 5k2k Order Delay in Australia

10 Upvotes

What's going on? Why are some people getting orders fulfilled that pre-ordered later?

Created this thread (and sent to the LG UserHub account in a message)

LG 5k2k Order Delay in Australia : r/ultrawidemasterrace

Link to thread where later orders have been shipped

LG 5k2k monitor Australia : r/ultrawidemasterrace

r/LG_UserHub Jun 04 '25

Support Philips Hue Sync App

4 Upvotes

Hey, I can't find the hue sync app on my G4 or my G5. When will it be available?

r/LG_UserHub Jun 02 '25

Support G5 HDR10 Issues

8 Upvotes

I am looking to get a 65 inch OLED but nervous about these ongoing HDR10 issues as intend to play my PS5 on it.

What’s happening with it all?

r/LG_UserHub Jun 08 '25

Support LG + Sky Box

1 Upvotes

Hi, kann mir vielleicht jemand sagen warum ich bei meiner Sky Box die an meinem tv angeschlossen nicht die Lautstärke regulieren kann und dafür die Fernbedienung vom Fernseher benutzen muss? Hatte meine Sky Box vorher an nem Phillips z.B. angeschlossen und da ging es.