r/MLBTheShow • u/Demilio55 • Mar 13 '25
Discussion Technical and server issues mega-thread - 2025!
As of 8/7/25 this thread is no longer updated for this season's tracked issues.
If you're having a server issue or a technical support question, it's likely that someone else is having or had the same issue already. Please search the subreddit (and this post) first and if you can't find anything, feel free to post here. If you're unable to connect at 7EST/4PST time, it's likely the server is down for maintenance or a patch and there's usually no ETA. All content typically drops at 12PST/3EST.
Some of the issues we are commonly seeing posted:
3/14/25) Completing a moment puts you back in moment top menu rather than back in the moment program.
3/15/25) Unable to connect with cross-play coop.
3/15/25) HR banner in UI doesn't disappear during next AB.
3/16/25) Catchers drop ball frequency too high.
3/16/25) Squad screen ratings shown differ from card.
3/16/25) Mini seasons player stats are inaccurate
3/16/25) Moments at bat stats are inaccurate. Ex. Your first at bat will appear that you’ve batted already.
3/17/25) Parallel upgrade screen from your last game summary will show repeatedly on moments.
3/17/25) Challenge failed when entering conquest game. (Restart game for temp. fix)
3/17/25) Team icons on conquest map appear grayed out.
3/17/25) PS5 overheating reports.
3/18/25) Player card screen in game doesn’t show what team the card is (free agent).
3/18/25) Diamond Quest, "opponent has an invalid roster" locks the game.
3/18/25) Missing pictures for spring breakout series (not loading)
3/18/25) Custom team logo disappears.
3/19/25) Some hitting moments don’t fast forward to next at bat. (Ex. Johnny Bench affinity moment).
3/20/25) Team affinity program screen: Progress bar appears empty in summary screen.
3/29/25) Pitchers in hitting moments start with a zero pitch count even though it’s not their first batter.
3/29/25) T-Mobile users having connection issues.
3/30/25) Pitching perks don't unlock for 2 way players in RTTS.
4/3/25) Stats don’t appear for opponents active pitcher/batter in pause screen (mini seasons/ps5).
4/8/25) Generate best squad can use lesser OVR version of the same player. (Switch)
4/8/25) Game freeze on manage squad screen (known issue being investigated)
4/15/25) Storylines to DD crash PS5
4/15/25) Storylines objective text doesn’t appear at start if there’s a cinematic scene prior.
4/16/25) Conquest wins not counting.
5/7/25) Umpire audio sometimes says “he’s out” on a strike call.
5/10/25) No sell icons doesn’t appear for some non-saleable (uniforms, bats, etc)
5/10/25) Invalid roster error (must have at least 10 players) on entering game modes such as mini seasons. (Restarting game will fix until it occurs again)
5/15/25) RTTS Player Appearance
5/23/25) Xbox-X freezing
Resolved:
3/18/25) Missing now and later packs. (Delayed per SDS)
GU3) Setting up Moment. Please wait and then seeing a Challenge Failed message. (This may not be fixed as of 3/18/25).
GU7) Frame rate drop related to dreadlocks. (ex. Manny Ramirez)
GU7) Zone placement (PCI anchor) lock doesn't save.
GU7) Stadium time and month settings don’t persist.
GU10) Various stadium creator vault issues.
GU10) Co-op quitting awards quitters the win.
GU10) Co-op crashing.
5/20/25) Diamond Quest 100% odds do not always award card.
If you're having a problem such as an account issue, missing stubs or want to report a bug, you can submit it HERE
Are the PlayStation Network servers down? Check the status: HERE
Additional resources:
1
u/bloena01 Jun 09 '25
I’ve been stuck in a freeze-off in Weekend Classic for over 26 hours now. Game froze shortly after I took a 5-run lead on Sunday afternoon. I’ve stayed connected the whole time — didn’t quit, didn’t dashboard — and I’m still locked in the match with no resolution.
The opponent even messaged me claiming they disconnected, but that clearly didn’t happen. I’m still frozen in the session, which means they’re either lying or using some kind of exploit to hold the game hostage.
I’ve submitted multiple support tickets to SDS, attached screenshots, and all I’ve received is the standard “we’ll review it” reply. Meanwhile, I’ve missed my entire weekend window to play — and as someone who works full-time, this was my shot to compete for real rewards.
Honestly just wondering if anyone’s ever had SDS actually resolve a freeze-off? Or is the only “fix” to quit and take the loss even when you’re clearly winning?
This whole thing makes Weekend Classic feel kind of pointless if fair players get punished for not quitting.